Requests similar to 'Contact centre performance - Tenancy Services'
Official Information Act request -0 Immunisation Advisory Service phone line (0800 28 29 26)
Request sent to Health New Zealand by Bruce Jones on .
Partially successful.
Under the Official Information Act, I request information relating to the Health New Zealand immunisation information line 0800 28 29 26 (available...
[IN CONFIDENCE RELEASE EXTERNAL]
Good morning,
Please find a response to your recent OIA request regarding Inland
Revenue’s call centre and online...
Number of Work and Income contact centre calls abandoned due to wait times
Request sent to Ministry of Social Development by Don Thompson on .
Partially successful.
Your Work and Income contact centre uses a system that filters out callers to some phone queues when call wait times are longer than 80 minutes. Thi...
Mental Health Crisis Services, Workforce, and Suicidology (2015–2025)
Request sent to Ministry of Health by SPENCER JONES on .
Delayed.
To: Te Whatu Ora – Health New Zealand
Cc: Manatū Hauora | Ministry of Health; Suicide Prevention Office; Te Hiringa Mahara – Mental Health & Wellbein...
Software Utilisation, Costs, and Future Capabilities in NZ Police Operations
Response by New Zealand Police to Sam Redmond on .
Awaiting classification.
Tēnā koe Sam
Please find attached the response to your Official Information Act
request, received by New Zealan...
Ministerial Monthly DIA Briefings for Q3 2025, LIS Updates and Targets / SLAs Info
Response by Department of Internal Affairs to R B on .
Partially successful.
Kia ora,
Please find the attached response to your information request.
Ngā mihi
Linda
Linda Anderson | Advisor Official Corres...
National Communications Centres Information
Response by Fire and Emergency New Zealand to Steven on .
Successful.
Tēnā koe Steven
Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.
Ngā mihi,
Information Re...
Cancer Incidence, Stage at Diagnosis, Delays, and Mortality Trends (2015–2025)
Response by Ministry of Health to SPENCER JONES on .
Long overdue.
Kia ora Spencer
Health NZ received two requests for information from you on 2 December
2025. One was focussed on Mental Health and the other relatin...
Tçnâ koe T Barnett,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Offi...
Aulturally Arranged Marriage
Response by Ministry of Business, Innovation & Employment to Uma Tatikonda on .
Successful.
Kia ora Uma,
Please find attached the response to your Official Information Act
request.
Ngā mihi
Babitha
BUSINESS MANAGEMENT...
Records relating to application for funding 2020
Response by Waikato Regional Council to Wendy Pond on .
Partially successful.
Good afternoon Wendy
Please find attached Council’s response to your request for information.
Kind regards
Jennie
Jennie Cox | ST...
Summary statistics of Births Deaths and Marriages contact center operations
Response by Department of Internal Affairs to Mike on .
Successful.
Kia ora Mike
Please find attached the response to your Official Information Act
Request.
Ngā mihi
Huey Lim| Advisor Official Corresp...
Random Contactless Payments Deductions / Extremely Poor Handling from AT Hop Staff
Request sent to Auckland Transport by James Welsh on .
Information not held.
I am writing with concerns about the inability to process refunds through the "Contactless Payment" system in a reasonable time-frame, and what effo...
delivery issues during Covid
Response by New Zealand Post Limited to Jon Dow on .
Partially successful.
Dear Jon
Thank you for your Official Information Act request received on 13 May
2020.
You have asked us the following questions:
...
Tenancy services helplines 0800 836 262
Response by Ministry of Business, Innovation & Employment to Yilei Xie on .
Successful.
Kia ora
Please see attached our response to your request for information under the
Official Information Act 1982.
Ngā mihi nui,
Ministerial Se...
Doctors Are Leaving. Patients Are Waiting in Corridors. What Does the Minister Simeon Brown Know?
Request sent to Simeon Brown by Dr AO on .
Awaiting classification.
This request is made under the Official Information Act 1982.
While this request draws on shared concerns raised by doctors currently working in t...
Radiology, Pathology & Oncology Workforce Shortages (2018–2025)
Request sent to Ministry of Health by SPENCER JONES on .
Long overdue.
To: Te Whatu Ora – Health New Zealand
Cc: Te Aho o Te Kahu – Cancer Control Agency; Manatū Hauora – Ministry of Health
Via: FYI.org.nz
Date: [Insert...
Tçnâ koe W Nikau
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official In...
Sustaining Tenancies Framework Removal: Tenancy Terminations, Section 55A Notices, Rent Debt Actions, and Ethnicity Data (March 2024 to Present)
Request sent to Kāinga Ora–Homes and Communities by Jacqueline Paul on .
Awaiting classification.
Tēnā koutou,
I am writing to make a request for the following information relating to the removal of the Kāinga Ora Sustaining Tenancies Framework, a...
Minutes of Meetings with Officials from Treasury
Response by Toka Tū Ake – Natural Hazards Commission to Jake Preston on .
Partially successful.
Dear Mr Preston
Information request
Please find attached the first part of our response to your information
request.
Regards
Andre...
Kia ora Damian
I’ve attached the official information you asked for
On 27/10/2021 you asked for information about AT Local being launched...
Total number of calls per week to immigration call centre requesting an update on timeframe for issuing of their visa
Request sent to Ministry of Business, Innovation & Employment by Warren Hurst on .
Awaiting classification.
I assume your call centre uses 'wrapup' codes to track what people are calling about.
Can you tell me please the number of calls the call centre...
PIB and PIB Adjudication volumes and processes
Response by New Zealand Police to J A Harris on .
Awaiting classification.
Tēnā koe J A
Please find attached the response to your Official Information Act
request, received by New Zealand P...
Cardiology, Stroke & Acute Medical Services (2018–2025)
Request sent to Ministry of Health by SPENCER JONES on .
Long overdue.
To: Te Whatu Ora – Health New Zealand
Cc: Manatū Hauora | Ministry of Health; Te Whatu Ora National Cardiac Network; National Stroke Network
Via: FYI...
Recorded Kiwi Numbers in Te Urewera
Response by Department of Conservation to Luna on .
Partially successful.
Kia ora Luna,
Please find attached the Department of Conservation’s response to your
request, which we received on 02/12/2025.
If you have any que...