Printed from https://fyi.org.nz/similar/request/31408-contact-centre-performance-tenancy-services?page=2 on June 17, 2026 11:01

Requests similar to 'Contact centre performance - Tenancy Services' (page 2)

Information Regarding the Average ICC Waiting time for calls for both priority line and Public Line October 2022
Response by Ministry of Business, Innovation & Employment to Felix Lee on .
Successful.
Kia ora Felix   Please find attached the Ministry of Business, Innovation and Employment’s response to your Official Information Act request.  ...
Non attendance of call outs
Response by New Zealand Police to Annette on .
Long overdue.
(Upload by FYI.org.nz admin of letter received.) 13 April 2016 Request for the number of incidents Police were unable to attend in Napier Dear Ms Br...
Daily call wait times for Main NZTA Numbers
Response by New Zealand Transport Agency to Cameron on .
Awaiting classification.
Dear Cameron Please find attached the response to your request of 5 November 2020 for information under the Official Information Act 1982. Regards...
Statistics on ICC
Request sent to Ministry of Business, Innovation & Employment by Immigration Lawyers New Zealand on .
Successful.
I am requesting statistical data relating to the Immigration Contact Centre. - Number of phone calls received per month to the public line and the...
Total number of pending SMC Residency application till 11 Dec 2019 from today
Response by Ministry of Business, Innovation & Employment to Ranvir on .
Successful.
Dear Ranvir Please see attached the response to your request for information. Ngā mihi Anna McLachlan (she/her) SENIOR BUSINESS ADVISOR Operations...
Number of Head Office buildings
Response by Ministry of Social Development to Andrew Crow on .
Successful.
Tēnā koe Mr Andrew Crow Please find attached the Ministry’s response to your Official Information Act request.   Nā mātou noa, nā Official and Parlia...
Information on gender affirming chest reconstruction in Auckland
Response by Health New Zealand to Mr. A.H. on .
Awaiting classification.
Kia ora A.H.    Thank you for your request for information regarding gender affirming chest reconstruction in Auckland on 4 March 2025.  Please find...
Fiscal Performance (Resubmit)
Response by Accident Compensation Corporation to DC on .
Successful.
Kia ora DC   Please find attached our response to your official information request. If you have any questions about the response you can contact...
Request for the Stage Timing Model used to guide Auckland Light Rail development
Response by Auckland Transport to Tony Randle on .
Partially successful.
Dear Mr Randle   We refer to your request for official information dated 10 December 2018.   Please find attached a response for information re...
Request for information regarding ACC’s annual performance outcomes, clinical quality assurance, turnaround-time standards, contractor oversight, and workforce adequacy
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Health Productivity
Response by The Treasury to Rodney Parsons on .
Successful.
Good afternoon   Please find attached the response to your request for information.   Ngâ mihi   Bradley Martin| Senior Ministerial Advisor...
ATAP Update Business Cases
Response by Auckland Transport to Harriet Gale on .
Successful.
Hi Harriet   Also attaching an optimised version of the pdf in case the Word document is distorted due to version compatibility issues.   Kind...
Hotline for road cone use
Response by WorkSafe New Zealand to Josephine Lindsay on .
Awaiting classification.
Kia ora Josephine   Please see attached the response to your Official Information Act request.   Ministerial Services 8 Willis Street Welli...
Request for ACC Organisational Structure, Staffing Distribution, Contractor Use & Associated Cost Structures (2020/21–2024/25)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Request for Information on External Legal Expenditure, Investigator Engagements & Assessor Governance Frameworks (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Request for Information on Conflicts of Interest, Assessor Governance, and Panel-Selection Processes (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Request for Information on Performance Targets, Operational Time Standards, Decline Rates & Staff Pressure Frameworks (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Request for Information on Data Integrity Processes, File Accuracy, Evidence Handling & Decision-Making Quality Assurance (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Request for Information on Provider Billing Irregularities, Audit Processes, and Fraud Controls (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
ACC external legal services – finance/ERP extracts, GL codes, and panel spend (2020/21–2024/25), with note to Claim #10038184163
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
ACC – clarification of ERP metadata and s18(e) refusals for dispute-resolution spend
Response by Accident Compensation Corporation to SPENCER JONES on .
Refused.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
treatment injury claims related to COVID-19 vaccinations
Response by Accident Compensation Corporation to SPENCER JONES on .
Long overdue.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
OIA ACT- Board meeting minutes for 2019 and 2020
Response by New Zealand Blood and Organ Service to john luke on .
Successful.
Kia ora John Luke Thank you for your patience with this OIA. Please find attached the NZ Blood Service Board meeting minutes from 2019. I will send th...
Contract reports
Response by Ministry of Housing and Urban Development to Brodie Fraser on .
Successful.
Tçnâ koe Brodie  Please find attached the response to your OIA request to Te Tûâpapa Kura Kâinga – Ministry of Housing and Urban Development. Ngâ...
Emergency Q App Registration Process
Response by Health New Zealand to Corin on .
Awaiting classification.
Kia ora Corin   Thank you for your request for information regarding Emergency Q App on 26 February 2026. Please find attached our response to your...