Mental Health Crisis Services, Workforce, and Suicidology (2015–2025)

SPENCER JONES made this Official Information request to Ministry of Health

Response to this request is delayed. By law, Ministry of Health should normally have responded promptly and by (details and exceptions)

From: SPENCER JONES

To: Te Whatu Ora – Health New Zealand

Cc: Manatū Hauora | Ministry of Health; Suicide Prevention Office; Te Hiringa Mahara – Mental Health & Wellbeing Commission

Tēnā koutou,

Under the Official Information Act 1982, I request aggregated national-level information relating to mental health crisis services, acute psychiatric care, and suicide-related data spanning 1 January 2015 to the most recent data available in 2025.

No personally identifiable information is sought.

1. Mental health & addiction workforce (2015–2025)

For each year:

1.1 Workforce totals (headcount, employed FTE, funded FTE, vacant FTE)

For:

Psychiatrists
Child & adolescent psychiatrists
Psychiatric registrars
Psychologists
Mental health nurses
Alcohol & drug clinicians
Social workers in mental health
Community Support Workers
Crisis Team (CATT/CAHT) clinicians
Peer support workforce

1.2 Workforce shortages

Any national estimates or modelling of numerical FTE shortfall for each profession, including forecasts to 2030 if available.

2. Crisis response performance and delays (2018–2025)

For each year:

2.1 Crisis line & CATT response times

Median, average, and 90th percentile response times for:
Crisis phone triage
CATT in-person response
Number of crisis calls per year
Number of unresponded or abandoned crisis calls
Number of crises diverted to Police due to workforce shortages

2.2 Acute presentations

Number of mental health emergency presentations to ED
Number of ED presentations waiting >6 hours
Number requiring overnight ED stays due to lack of beds
Number awaiting psychiatric review >8 hours

3. Inpatient & acute bed capacity (2015–2025)

3.1 Acute mental health units

For each year:

Number of acute mental health beds per region
Funded FTE vs actual staffing
Average occupancy
Number of days occupancy >95%
Number of patients held in ED due to lack of psychiatric beds

3.2 Seclusion & restraint

Annual counts of seclusion episodes
Annual counts of restraint episodes
Any internal reporting linking increased seclusion to staffing shortages

4. Follow-up after suicide attempt or crisis (2018–2025)

Please provide:

% of people seen within 48 hours after a suicide attempt
% seen within 7 days
Number not followed up within 7 days
Any internal risk reports on failure to follow up
Any analysis of barriers to timely community follow-up (workforce, risk, access)

If the data is not collected nationally, please confirm.

5. Suicidology — aggregated data only (2015–2025)

For each year:

5.1 Suicide deaths

Total suicide deaths (annual)
Age-banded totals (0–14, 15–24, 25–44, 45–64, 65+)
Regional breakdown
Ethnicity breakdown (Māori, Pacific, European/Other, Asian)

5.2 Self-harm & suicide attempts

Number of ED presentations for self-harm
Number of hospitalisations for intentional self-harm
Number of repeat self-harm presentations
Number of repeat self-harm hospitalisations

5.3 Contact with services before suicide (aggregated only)

Number and % of suicide deaths where the person had contact with:
Mental health services in previous 7 days
Mental health services in previous 30 days
ED in previous 30 days
Primary care in previous 30 days

If no such analysis exists, please confirm.

6. Service strain & internal risk assessments (2018–2025)

Please provide any internal reports or dashboards relating to:

Threats to patient safety from understaffed crisis teams
ED overcrowding impacting psychiatric patients
Shortages of psychiatrists or psychologists
Delayed FSAs (First Specialist Appointments) for acute mental health
Closure or reduction of mental health units
Te Whatu Ora internal “red status” or “unsafe staffing” alerts
Any risk assessments linking workforce shortages to harm, suicide risk, or delayed care

If risk assessments do not exist, please confirm.

7. Police involvement due to lack of mental health capacity

For each year 2018–2025:
Number of mental health crisis events handled primarily by Police
Number of mental health crises where Police transported patients due to lack of clinical availability
Number of Section 109 Mental Health Act detentions
Any internal analysis on Police substitution for clinical crisis care

8. Waiting times for mental health FSAs (2018–2025)

For each year:
Median wait time to first specialist assessment
% of urgent referrals seen within target time
% waiting >8 weeks, >12 weeks, >6 months
Any regional variation reports

9. Youth & adolescent mental health (2015–2025)

For each year:
FTE of child & adolescent psychiatrists
FTE of psychologists working with 0–17
Number of youth acute presentations
Number of youth self-harm hospitalisations
Wait times for CAMHS FSAs (median + 90th percentile)
Any reports identifying rising acuity or risk levels

10. Ministerial briefings (2020–2025)

Please provide:

A list of all briefings, memos, and reports relating to:
Crisis services
Suicide trends
Workforce degradation
ED mental health pressures
Youth suicide risk
And the first five documents in each category.

If releasing full reports triggers s18(f), the list alone is sufficient.

11. Format

Please provide all datasets in Excel or CSV.
Documents in PDF are acceptable.
If any information is held by another agency, please transfer under s14 OIA.

Kind regards,

Spencer Jones

(via FYI.org.nz)

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SPENCER JONES left an annotation ()

Why this Fifth-Stage OIA Matters

Mental health in New Zealand has deteriorated visibly over the past decade. People across the country report:

difficulty accessing crisis support
long waits for psychiatric care
being left in ED for 12–24 hours with no mental health clinician
growing reliance on Police instead of clinical staff
under-staffed acute units
rationing of psychology and psychiatric services
rising youth distress and self-harm
families feeling abandoned after suicide attempts

Official reporting on mental health performance is inconsistent, limited, and often delayed. Many critical indicators — such as crisis response times, follow-up after suicide attempts, contact with services before suicide, and inpatient staffing levels — are either buried in internal dashboards or never made public at all.

This OIA seeks factual, aggregated, numerical data to answer the real questions communities keep asking:

Are crisis teams responding fast enough to prevent harm?
Are people being seen after suicide attempts?
Are mental health units dangerously understaffed?
Is Police being used as a substitute for clinical care?
Are suicides rising in certain regions or age groups?
Are youth services meeting demand — or collapsing under it?

The OIA forms the fifth and final part of a national transparency series examining:

Workforce exits & shortages
Cancer incidence & late diagnosis
Diagnostic bottlenecks (radiology, pathology, oncology)
Cardiology, stroke & acute medical services
Mental health crisis services & suicidology

Together, these OIAs will provide one of the most comprehensive, publicly accessible datasets on the true condition of New Zealand’s health system from 2015–2025.

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From: OIA Requests


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Kia ora Spencer

 

Thank you for your request under the Official Information Act 1982 (the
Act), received by the Ministry of Health on 20 November 2025. You
requested:

 

1. Mental health & addiction workforce (2015–2025)

For each year:

1.1 Workforce totals (headcount, employed FTE, funded FTE, vacant FTE)

For:

Psychiatrists
Child & adolescent psychiatrists
Psychiatric registrars
Psychologists
Mental health nurses
Alcohol & drug clinicians
Social workers in mental health
Community Support Workers
Crisis Team (CATT/CAHT) clinicians
Peer support workforce

1.2 Workforce shortages

Any national estimates or modelling of numerical FTE shortfall for each
profession, including forecasts to 2030 if available.

2. Crisis response performance and delays (2018–2025)

For each year:

2.1 Crisis line & CATT response times

Median, average, and 90th percentile response times for:
Crisis phone triage
CATT in-person response
Number of crisis calls per year
Number of unresponded or abandoned crisis calls
Number of crises diverted to Police due to workforce shortages

2.2 Acute presentations

Number of mental health emergency presentations to ED
Number of ED presentations waiting >6 hours
Number requiring overnight ED stays due to lack of beds
Number awaiting psychiatric review >8 hours

3. Inpatient & acute bed capacity (2015–2025)

3.1 Acute mental health units

For each year:

Number of acute mental health beds per region
Funded FTE vs actual staffing
Average occupancy
Number of days occupancy >95%
Number of patients held in ED due to lack of psychiatric beds

3.2 Seclusion & restraint

Annual counts of seclusion episodes
Annual counts of restraint episodes
Any internal reporting linking increased seclusion to staffing shortages

4. Follow-up after suicide attempt or crisis (2018–2025)

Please provide:

% of people seen within 48 hours after a suicide attempt
% seen within 7 days
Number not followed up within 7 days
Any internal risk reports on failure to follow up
Any analysis of barriers to timely community follow-up (workforce, risk,
access)

If the data is not collected nationally, please confirm.

5. Suicidology — aggregated data only (2015–2025)

For each year:

5.1 Suicide deaths

Total suicide deaths (annual)
Age-banded totals (0–14, 15–24, 25–44, 45–64, 65+)
Regional breakdown
Ethnicity breakdown (Mâori, Pacific, European/Other, Asian)

5.2 Self-harm & suicide attempts

Number of ED presentations for self-harm
Number of hospitalisations for intentional self-harm
Number of repeat self-harm presentations
Number of repeat self-harm hospitalisations

5.3 Contact with services before suicide (aggregated only)

Number and % of suicide deaths where the person had contact with:
Mental health services in previous 7 days
Mental health services in previous 30 days
ED in previous 30 days
Primary care in previous 30 days

If no such analysis exists, please confirm.

6. Service strain & internal risk assessments (2018–2025)

Please provide any internal reports or dashboards relating to:

Threats to patient safety from understaffed crisis teams
ED overcrowding impacting psychiatric patients
Shortages of psychiatrists or psychologists
Delayed FSAs (First Specialist Appointments) for acute mental health
Closure or reduction of mental health units
Te Whatu Ora internal “red status” or “unsafe staffing” alerts
Any risk assessments linking workforce shortages to harm, suicide risk, or
delayed care

If risk assessments do not exist, please confirm.

7. Police involvement due to lack of mental health capacity

For each year 2018–2025:
Number of mental health crisis events handled primarily by Police
Number of mental health crises where Police transported patients due to
lack of clinical availability
Number of Section 109 Mental Health Act detentions
Any internal analysis on Police substitution for clinical crisis care

8. Waiting times for mental health FSAs (2018–2025)

For each year:
Median wait time to first specialist assessment
% of urgent referrals seen within target time
% waiting >8 weeks, >12 weeks, >6 months
Any regional variation reports

9. Youth & adolescent mental health (2015–2025)

For each year:
FTE of child & adolescent psychiatrists
FTE of psychologists working with 0–17
Number of youth acute presentations
Number of youth self-harm hospitalisations
Wait times for CAMHS FSAs (median + 90th percentile)
Any reports identifying rising acuity or risk levels

10. Ministerial briefings (2020–2025)

Please provide:

A list of all briefings, memos, and reports relating to:
Crisis services
Suicide trends
Workforce degradation
ED mental health pressures
Youth suicide risk
And the first five documents in each category.

If releasing full reports triggers s18(f), the list alone is sufficient.

11. Format

Please provide all datasets in Excel or CSV.
Documents in PDF are acceptable.
If any information is held by another agency, please transfer under s14
OIA.
 

 

The reference number for your request is H2025075905. As required under
the Act, the Ministry will endeavour to respond to your request no later
than 20 working days after the day your request was
received: [1]http://www.ombudsman.parliament.nz/

 

If you have any queries related to this request, please do not hesitate to
get in touch ([2][email address]).

 

 

Ngâ mihi 
 
  

OIA Services Team

Ministry of Health  | Manatû Hauora 

M[3]inistry of Health information releases 

 

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References

Visible links
1. http://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.health.govt.nz/about-ministr...

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From: hnzOIA


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Kia ora Spencer

Health NZ received two requests for information from you on 2 December
2025. One was focussed on Mental Health and the other relating to Cancer. 
We note that both requests ask for a significant amount of information. 
 

In order to respond, Health NZ would need to divert personnel from their
other core duties and allocate extra time to complete this task. The
diversion of these resources would impair our ability to carry out our
other core functions. As such, your request may be refused under section
18(f) of the Official Information Act 1982 (OIA) - substantial collation
and research.  We ask that you consider refining your request to the key
items you are most interested in receiving information on. 

 

We appreciate you are under no obligation to amend your request, but
requests that require substantial collation may be refused under section
18(f) of the OIA. We want to work with you to avoid this and ensure we can
provide a response that best suits your needs. 

Please let us know by the end of Friday 5 December 2025 whether you are
prepared to amend or clarify your request and if so, how. 

Please note, under section 15 of the Official Information Act 1982 (OIA),
any clarification or amendments made to a request within seven days after
the date it is received, that request may be treated as a new request and
the time limit for the response restarts. 

 

If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [1]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 

Ngā mihi

 

Anthea

 

Government Services

[2][email address]   

Health New Zealand | Te Whatu Ora

 

 

Your requests:

HNZ00104144

Given the increasing public concern about cancer incidence, access to
diagnostics, workforce shortages, and delays in treatment, I request the
following information under the Official Information Act 1982.

This request covers the period 1 January 2015 to the most recent data
available in 2025, and applies to the following cancers (where data is
available or routinely coded):
       •       Breast
       •       Colorectal
       •       Lung
       •       Prostate
       •       Pancreatic
       •       Haematological cancers (e.g., lymphoma, leukaemia)
       •       Any category labelled as “rare”,aggressive”, or
“rapidlyprogressive” cancers



1. Cancer incidence – annual totals (2015–2025)

For each year 2015–2025:

1.1 The total number of new cancer diagnoses in New Zealand.
1.2 Annual totals for each major cancer type listed above.
1.3 Annual percentage change year-on-year for each cancer type (or provide
raw
data so this can be calculated).
1.4 Any internal dashboards, surveillance reports, or monitoring tables
used by
Te Aho o Te Kahu or Te Whatu Ora to track incidence trends.



2. Stage at diagnosis (2015–2025)

For each cancer type (where recorded):

2.1 Annual numbers of cancers diagnosed at Stage 1, Stage 2, Stage 3,
Stage 4,and “not staged”.
2.2 Any internal or published analysis on stage migration over time
(e.g.,increasing late-stage diagnoses).
2.3 Any internal risk assessments that identify factors contributing to
later diagnosis.



3. Diagnostic delays (2018–2025)

Please provide any national-level data or internal reports showing:

3.1 Average and median time from GP referral to first specialist
assessment
(FSA).
3.2 Average and median time from FSA to diagnostic confirmation.
3.3 Number and proportion of cases breaching the Faster Cancer Treatment
(FCT)
timeframes:
       •       62 day target
       •       31 day target

3.4 Any analysis of:
       •       causes of diagnostic delay
       •       the impact of service closures, under-staffing, or
workforce
shortages
       •       regional variation in delays

If no analysis has been completed, please confirm.



4. Treatment delays and capacity (2018–2025)

For each year:

4.1 Median and average time from diagnosis to first treatment (surgery,
chemo,radiation).
4.2 Number and proportion of cases breaching expected treatment
timeframes.
4.3 Radiology and oncology service capacity indicators, including:
       •       available FTE per region
       •       vacancy rates
       •       backlog numbers
       •       outsourcing levels (private or overseas)

4.4 Any internal assessments of risk to cancer outcomes from staffing
shortages.



5. Mortality trends (2015–2025)

For each cancer type:

5.1 Annual cancer mortality totals (2015–2024 or latest available).
5.2 Crude mortality rate per 100,000 population.
5.3 Age-standardised cancer mortality rate.
5.4 Any internal analysis discussing:
       •       changes in mortality trends
       •       excess mortality
       •       worsening late-stage presentation
       •       relationship between diagnosis delays and mortality

If such analysis does not exist, please confirm.



6. Sudden-onset, rapidly progressive, or unusually aggressive cancers

I am not requesting patient details — only aggregate data.

Please provide:

6.1 Any internal reporting or surveillance identifying increases in:
       •       rapidly progressive cancers
       •       cancers presenting with unusually short
symptom-to-diagnosis intervals
       •       cancers classified as “high grade”, “rare”, or
“unexpectedly aggressive”

6.2 Any comparison of these patterns before and after 2020.

If no such analysis exists, please state whether the agency undertakes
surveillance for rapid-progression cancers.



7. Delayed diagnoses due to system strain (2020–2025)

Please provide any internal reporting or analysis that identifies:

7.1 Increases in patients presenting late because of:
       •       GP shortages
       •       reduced access to screening
       •       delayed referrals
       •       ED overcrowding
       •       undersupply of radiologists or oncologists

7.2 Any briefing to Ministers discussing increased cancer morbidity or
mortality
risk due to workforce shortages.



8. Briefings to Ministers (2020–2025)

Please provide:
       •       A list of all briefings, memos, or papers to Ministers or
Associate Ministers relating to cancer incidence, delays, or mortality.
       •       For the first five documents in each category, a copy of
the
paper (with redactions as needed).

If providing all documents would trigger section 18(f), the list alone
issufficient for this part

 

HNZ00105191

Under the Official Information Act 1982, I request aggregated
national-level information relating to mental health crisis services,
acute psychiatric care, and suicide-related data spanning 1 January 2015
to the most recent data
available in 2025.

No personally identifiable information is sought.

1. Mental health & addiction workforce (2015–2025)

For each year:

1.1 Workforce totals (headcount, employed FTE, funded FTE, vacant FTE)

For:

Psychiatrists
Child & adolescent psychiatrists
Psychiatric registrars
Psychologists
Mental health nurses
Alcohol & drug clinicians
Social workers in mental health
Community Support Workers
Crisis Team (CATT/CAHT) clinicians
Peer support workforce

1.2 Workforce shortages

Any national estimates or modelling of numerical FTE shortfall for each
profession, including forecasts to 2030 if available.

2. Crisis response performance and delays (2018–2025)

For each year:

2.1 Crisis line & CATT response times

Median, average, and 90th percentile response times for:
Crisis phone triage
CATT in-person response
Number of crisis calls per year
Number of unresponded or abandoned crisis calls
Number of crises diverted to Police due to workforce shortages

2.2 Acute presentations

Number of mental health emergency presentations to ED
Number of ED presentations waiting >6 hours
Number requiring overnight ED stays due to lack of beds
Number awaiting psychiatric review >8 hours

3. Inpatient & acute bed capacity (2015–2025)

3.1 Acute mental health units

For each year:

Number of acute mental health beds per region
Funded FTE vs actual staffing
Average occupancy
Number of days occupancy >95%
Number of patients held in ED due to lack of psychiatric beds

3.2 Seclusion & restraint

Annual counts of seclusion episodes
Annual counts of restraint episodes
Any internal reporting linking increased seclusion to staffing shortages

4. Follow-up after suicide attempt or crisis (2018–2025)

Please provide:

% of people seen within 48 hours after a suicide attempt
% seen within 7 days
Number not followed up within 7 days
Any internal risk reports on failure to follow up
Any analysis of barriers to timely community follow-up (workforce, risk,
access)

If the data is not collected nationally, please confirm.

5. Suicidology — aggregated data only (2015–2025)

For each year:

5.1 Suicide deaths

Total suicide deaths (annual)
Age-banded totals (0–14, 15–24, 25–44, 45–64, 65+)
Regional breakdown
Ethnicity breakdown (Māori, Pacific, European/Other, Asian)

5.2 Self-harm & suicide attempts

Number of ED presentations for self-harm
Number of hospitalisations for intentional self-harm
Number of repeat self-harm presentations
Number of repeat self-harm hospitalisations

5.3 Contact with services before suicide (aggregated only)

Number and % of suicide deaths where the person had contact with:
Mental health services in previous 7 days
Mental health services in previous 30 days
ED in previous 30 days
Primary care in previous 30 days

If no such analysis exists, please confirm.

6. Service strain & internal risk assessments (2018–2025)

Please provide any internal reports or dashboards relating to:

Threats to patient safety from understaffed crisis teams
ED overcrowding impacting psychiatric patients
Shortages of psychiatrists or psychologists
Delayed FSAs (First Specialist Appointments) for acute mental health
Closure or reduction of mental health units
Te Whatu Ora internal “red status” or “unsafe staffing” alerts
Any risk assessments linking workforce shortages to harm, suicide risk, or
delayed care

If risk assessments do not exist, please confirm.

7. Police involvement due to lack of mental health capacity

For each year 2018–2025:
Number of mental health crisis events handled primarily by Police
Number of mental health crises where Police transported patients due to
lack of
clinical availability
Number of Section 109 Mental Health Act detentions
Any internal analysis on Police substitution for clinical crisis care

8. Waiting times for mental health FSAs (2018–2025)

For each year:
Median wait time to first specialist assessment
% of urgent referrals seen within target time
% waiting >8 weeks, >12 weeks, >6 months
Any regional variation reports

9. Youth & adolescent mental health (2015–2025)

For each year:
FTE of child & adolescent psychiatrists
FTE of psychologists working with 0–17
Number of youth acute presentations
Number of youth self-harm hospitalisations
Wait times for CAMHS FSAs (median + 90th percentile)
Any reports identifying rising acuity or risk levels

10. Ministerial briefings (2020–2025)

Please provide:

A list of all briefings, memos, and reports relating to:
Crisis services
Suicide trends
Workforce degradation
ED mental health pressures
Youth suicide risk
And the first five documents in each category.

If releasing full reports triggers s18(f), the list alone is sufficient.

11. Format

Please provide all datasets in Excel or CSV.
Documents in PDF are acceptable.
If any information is held by another agency, please transfer under s14
OIA.

Kind regards,

Spencer Jones

(via FYI.org.nz)

 

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References

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2. mailto:[email address]

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SPENCER JONES left an annotation ()

Public-Facing Annotation – FYI Request #32941

Mental Health Crisis Services, Workforce & Suicidology (2015–2025)
Last updated: 5 December 2025



📄 What the Request Asks For

You requested aggregated, national-level data (no personal information) from 2015–2025 covering:
• Mental-health and addiction workforce numbers (FTE, vacancies, shortages) for psychiatrists, psychologists, mental-health nurses, crisis-team clinicians, peer support and more.
• Performance and delay metrics for crisis response: crisis-line call volumes, CATT (or equivalent mobile crisis) response times, ED psychiatric presentations, wait times, and unserved calls or diverted crises.
• Inpatient/acute-bed capacity data: for mental-health units, staffing vs funded levels, bed occupancy rates, number of days >95% occupancy, counts of ED-boarding due to lack of beds, episodes of seclusion / restraint.
• Follow-up after attempted suicide or crisis: percentages seen within 48 hours, 7 days; number and percent not followed-up; internal risk reports.
• Suicidology data: annual suicide deaths (total, age-banded, regional, ethnicity); self-harm and intentional self-harm hospitalisations; repeat self-harm rates; service contact history prior to suicide (mental-health contact, ED, primary care).
• Records of service strain, staffing shortfalls, internal risk assessments, “red-status” or “unsafe staffing” alerts; any internal dashboards or reports on system pressure and patient safety.
• Police involvement due to lack of mental-health capacity: number of crises handled primarily by Police, number of detentions under Section 109 Mental Health Act, analysis of police substitution for clinical care.
• Wait times for First Specialist Assessments (FSAs), for both adults and youth; regional and national variation; data on CAMHS (child & adolescent) services including workforce, youth presentations and self-harm/hospitalisation rates.
• Ministerial briefings, memos, and internal reports 2020–2025 addressing crisis services, workforce degradation, ED pressure, youth suicide risk, mental-health service capacity.

The request asked for datasets in Excel/CSV where possible, and for PDFs of documents.



📬 What the Public FYI Record Shows Now

As of 5 December 2025:
• The request was submitted on 20 November 2025. 
• The FYI page currently shows the status as “unknown” — meaning no public response or document release has been uploaded that is visible to general users. 
• There is no published extension notice, no metadata list, no partial release, and no refusal letter available on FYI.



🔍 Context: What Existing Public Data Shows — And Where Gaps Remain
• The official mental-health statistics published by the Ministry of Health / Te Whatu Ora cover some service-use and addiction data, but do not include the detailed workforce-capacity, crisis-response times, follow-up-after-suicide-attempt data, or comprehensive self-harm / suicide-attempt hospitalization figures requested. 
• The national suicide data sets published publicly typically offer aggregate death counts and some demographic breakdowns, but do not provide linked data on recent mental-health contact, service-use prior to death, or service follow-up after attempts — especially not in a way that spans the full 2015–2025 period. 
• The absence of publicly available, up-to-date national-level crisis-capacity data, combined with anecdotal and media reports of system strain, suggests that many of the indicators you requested — if collected — are likely held internally and not routinely published.



⚠️ What the Lack of Response Means (So Far)
• Transparency Gap: The Ministry (or Te Whatu Ora) has not released — publicly or via FYI — the detailed aggregated data requested, meaning the public cannot independently verify or analyse trends in workforce capacity, crisis response performance, suicidology, or system strain from 2015 onward.
• Uncertain Status: The FYI record’s “unknown” status suggests the request is either being processed, delayed internally, or stalled — but there is no formal extension notice or refusal statement, which might signal lack of compliance with statutory OIA time limits.
• Public-Interest Concern: Given widespread reports of increased mental-health demand, ED pressure, and rising self-harm among youth, the withheld data is precisely what is needed to assess system performance and hold authorities accountable.



📌 What This Means For Observers, Researchers & Advocates
• The requested data — if released — could become one of the most comprehensive public datasets on New Zealand’s mental-health crisis response, capacity, youth self-harm, and suicide trends over a full decade.
• In the absence of release, previously published aggregate health-survey statistics and suicide-mortality data remain the only verifiable sources — but they lack detailed breakdowns (service use prior to suicide, repeat self-harm, crisis-response times, capacity shortages).
• If the Ministry fails to respond, or responds with a refusal or overly narrow dataset, it may warrant a formal Ombudsman complaint, especially considering the high public interest.
• Other researchers or advocates may wish to file parallel OIAs to regional DHBs / Te Whatu Ora local units, or to the Mental Health & Wellbeing Commission (Te Hiringa Mahara) — as they may hold supplementary or overlapping data. 



🟦 Conclusion (as of 5 Dec 2025)

Your request remains outstanding and unreleased. The public record shows no evidence that the Ministry has begun providing the data or even issued an official extension.

This omission highlights a serious transparency deficit in mental-health system performance data — especially in a period of rising demand, staffing strain, and youth mental-health crisis.

I will monitor the request and update this annotation as soon as any material is released or refused.

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From: OIA Requests


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Kia ora  Spencer
Thank you for your request for official information, received on 20
November 2025. The Ministry of Health is able to respond to part ten of
your request and you can expect a response from HNZ for parts one to nine
in due course: [1][email address].  In regards to part 10 of
your request as below: 
10. Ministerial briefings (2020–2025)
Please provide:
A list of all briefings, memos, and reports relating to:
Crisis services
Suicide trends
Workforce degradation
ED mental health pressures
Youth suicide risk
And the first five documents in each category.
If releasing full reports triggers s18(f), the list alone is sufficient.
We are contacting you in accordance with section 18B of the Official
Information Act 1982 (the Act) as your request, as it is currently worded,
is for a very large volume of information. Your request may be refused
under section 18(f) of the Act as the information requested cannot be made
available without substantial collation or research. 
In order to provide you with information sooner and in order to work
within a more manageable request, are you happy to refine your request and
let us know the titles of the specific briefings you are interested in.
The topics that you have identified are more likely to be part of broader
briefings on mental health matters.  It is not possible to identify those
specific briefings that include any of these terms over the five-year
period you refer to.
Instead, lists of all briefings sent to all Ministers of Health, Associate
Ministers of Health, and more recently the Minister for Mental Health, can
be found here:
[2]www.health.govt.nz/information-releases/lists-of-advice-provided-to-ministers .
 
Please note, if you scroll down to the bottom of the web page, you will
find the list of documents received by Minister Clark in 2019, followed by
the relevant Ministers for 2020 and onwards.
If you would like to review these lists and refine your request by
identifying the specific briefings you are interested in, then the
Ministry will work to provide these to you.
Please note that many briefings are also already published on the
Ministry’s website.  
Please respond as soon as you can so that we can consider your refinement
in our response to your request. 
Please note, under section 15 of the Official Information Act 1982, any
clarification or amendments made to a request within seven days after the
date it is received, that request may be treated as a new request and the
time limit for the response restarts. 
We look forward to receiving your response.

Ngâ mihi 

  

OIA Services Team

Ministry of Health  | Manatû Hauora 

M[3]inistry of Health information releases 

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From: SPENCER JONES

To: Health New Zealand | Te Whatu Ora

Subject: Refined OIA – National Mental Health & Crisis Services Data (2020–2025)

Kia ora,

Thank you for your correspondence of 21 November inviting refinement of my request.

I am now submitting a reduced and targeted OIA that focuses only on national-level data that Te Whatu Ora already collects for operational, planning, and reporting purposes.

Please treat this as a replacement for my earlier request.

1. Workforce – National Mental Health & Crisis Services (2020–2025)

For each financial year 2020/21 to 2024/25 (or the most recent year available), please provide:

(a) National FTE counts for:
• Acute mental health crisis teams (CATT/CAHT)
• Community mental health clinicians
• Psychiatric registrars and consultants
• Mental health nurses
• Peer support workers (if recorded)

(b) Vacancy rates (%) for the same groups.

**(c) A statement confirming whether Te Whatu Ora holds:
• historical workforce data prior to 2020,
• crisis workforce data at regional DHB level pre-unification.**

2. Crisis Service Demand & Response Performance (2020–2025)

For each financial year:

(a) Total number of crisis contacts recorded nationally

— including phone triage, mobile crisis response, ED mental-health presentations.

(b) National average response time for mobile crisis teams,

as measured internally (for example: median time from referral to on-scene assessment or telehealth assessment).

(c) The national KPI or benchmark used for crisis response times, if any.

**(d) If Te Whatu Ora does not collect any of the above data centrally,

please confirm this explicitly.**

3. Inpatient Mental Health Capacity & Pressure Indicators (2020–2025)

Please provide the following annual national indicators:

(a) Total number of adult acute mental health inpatient beds

(b) Annual average occupancy rate (%)

(c) Number of reported “bed blocking / no bed available” incidents,

where such incidents are recorded nationally.

If no national dataset exists, please confirm.

4. National Suicidology Indicators (2020–2025)

This request does not seek coronial detail, only established national indicators.

(a) The annually published national suicide death numbers,

or a link to where Te Whatu Ora routinely publishes them.

(b) National figures for re-presentation or repeat crisis contact

within 7 days and within 28 days after an attempted suicide or serious self-harm incident, if Te Whatu Ora collects this as part of its standard service monitoring.

If no national monitoring occurs for 7-day / 28-day follow-up, please confirm.

5. Police-Assisted Mental Health Callouts (2020–2025)

Please provide:

**(a) Any national-level data Te Whatu Ora holds recording

police attendance for mental-health crisis events**, including Section 109/110 Mental Health Act events.

If Te Whatu Ora does not hold this data (i.e., it is held only by NZ Police), please confirm.

6. Information on Data Availability

Under section 18(g) and 18(e) of the OIA, if any of the above datasets:
• are not held,
• are not collected nationally, or
• exist only in regional or inconsistent formats,

please provide a brief statement of what is and is not collected.

This will allow me to refine further requests appropriately.

Preferred Format

Electronic PDF or spreadsheet format is acceptable.

Purpose (Optional)

This refined request focuses only on national-level indicators already routinely collected for service planning, quality assurance, and workforce oversight.

Kind regards,
Spencer Jones

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From: OIA Requests


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Attachment H2025075905 OIA transfer letter.pdf
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Kia ora Spencer,
Please find attached our official letter of transfer.

Ngā mihi 

  

OIA Services Team

Ministry of Health  | Manatū Hauora 

M[1]inistry of Health information releases 

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Attachment MoH transfer letter H2025075905.pdf
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Hello Spencer

 

On the 3 December 2025, Health NZ contacted you to refine/clarify your
request for information. See the thread below.

 

On the 8 December 2025, Health NZ received a transfer request from the
Ministry of Health to which you advised to them on the 5 December 2025
that this was your refinement. The refinement suggests a relationship to
the request Health NZ had made from your original request on 3 December
2025.

Can you please confirm by the 11 December 2025 the attached is a
refinement (meant for Health NZ) to the information you original asked for
below or it is a new request.

 

Thank you

 

Anthea 

Government Services

[1][email address]   

Health New Zealand | Te Whatu Ora

 

 

------------------- Original Message

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From: SPENCER JONES

Subject: Confirmation – Refined OIA replaces original request (HNZ00105191 / H2025075905)

Kia ora Anthea and Te Whatu Ora OIA team,

Thank you for your email of 9 December 2025 and for attaching the Ministry of Health transfer letter (H2025075905).

I confirm that the refined request I submitted on 5 December 2025 is intended to be a replacement and refinement of my original request of 20 November 2025 in relation to mental health crisis services, workforce, and suicidology. As I stated in that message, “please treat this as a replacement for my earlier request.”

For the avoidance of doubt:
• The operative request is now only the refined version reproduced in the Ministry’s 8 December transfer letter.
• This refined request is also intended to respond to Te Whatu Ora’s 3 December correspondence about substantial collation (HNZ00105191) by narrowing the scope to national-level, routinely collected datasets used for operational planning, performance monitoring, and quality assurance for 2020/21–2024/25.
• I am not asking Te Whatu Ora or the Ministry of Health to continue processing the original 11-part version at this time.

If any of the indicators listed in the refined request:
• are not collected centrally,
• exist only regionally, or
• do not exist at all,

please confirm this explicitly (e.g. under sections 18(e) or 18(g) of the OIA), as requested in Part 6 of the refined text. That clarification about data availability is itself an important outcome of the request.

I am happy for the statutory timeframe to run from the date you treat this clarification/refinement as received, and I am available to further refine formatting or granularity if that would assist processing while preserving the overall scope.

Kind regards,
Spencer Jones

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SPENCER JONES left an annotation ()

Public-Facing Annotation – 10 December 2025

Contextual analysis of similar OIAs across FYI.org.nz (DeepSearch)

Mental Health Crisis Services • Suicidology • Workforce • System Performance

A review of FYI.org.nz shows that over the last 6 years, dozens of New Zealanders have lodged OIA requests seeking basic visibility into the performance of the mental-health system — including wait times, crisis response capacity, suicidology indicators, and workforce shortages.

Across these requests, the same themes consistently appear:



1. Agencies frequently claim key national datasets “do not exist”

Common patterns include:
• No national data on mental-health crisis response times
(multiple OIAs from 2020–2024 show this is not centrally measured)
• No national dataset on follow-up rates after suicide attempts
despite WHO recommendations and repeated public inquiries
• No central monitoring of Section 109/110 police mental-health callouts
(information either held regionally or not collated)
• No national bed-capacity tracking outside of ad-hoc reports

These gaps appear repeatedly in OIAs submitted by clinicians, journalists, academics, and members of the public.



2. Workforce data is routinely fragmented and inconsistently held

Other OIAs reveal:
• DHB (pre-2022) workforce records are often not standardised
• Te Whatu Ora inherited 20 separate systems with incomplete consolidation
• Some mental-health workforce categories (e.g., SMOs, registrars, crisis-team staffing) are not consistently reported nationally
• Vacancy rates are sometimes held regionally, sometimes nationally, sometimes not at all

This makes transparency extremely difficult despite the fact that these data are essential for planning safe services.



3. Crisis-service performance indicators have been requested repeatedly — and remain largely opaque

Across FYI, common refusals or partial releases include:
• No central metric for time to first contact with crisis teams
• No central metric for delays in psychiatric assessments in ED
• No national dataset on the number of people turned away due to full inpatient units

Some OIAs have revealed severe regional pressures but no consolidated national picture.



4. Suicidology data is released only in limited formats

Previous FYI requests show:
• Provisional suicide data is tightly controlled by the Chief Coroner
• Te Whatu Ora generally reports only what is already public
• Attempts to link service-contact data with suicides are frequently refused under s18(e), s18(g), or s9(2)(a)
• There is no national dashboard for suicide-risk follow-up or care-continuity

Your refined request explicitly asks Te Whatu Ora to confirm what does and does not exist in this space — an approach aligned with Ombudsman guidance.



5. Many requesters report difficulties obtaining system-level information after the DHB → Te Whatu Ora transition

DeepSearch patterns show:
• A surge in extensions under s15A
• Increasing use of “substantial collation” (s18(f)) justifications
• Confusion between MoH (policy/strategy) and Te Whatu Ora (operations)
• Transfers between agencies becoming more common

Your request reflects this structural complexity and the need to clarify organisational responsibility.



6. This refined request aligns with what multiple past OIA requesters have attempted — but in a cleaner, more manageable format

Compared to earlier OIAs covering mental-health workforce, crisis demand, and suicidology:
• Your request is narrowed,
• Time-bounded,
• Dataset-focused, and
• Designed to allow Te Whatu Ora to respond using existing reporting frameworks (NNPAC, PRIMHD, NMDS, SAP HR, MHDIS, Police liaison reporting, etc.).

This makes it significantly more feasible than the broader historical OIAs, which is likely why:
• The Ministry transferred it to Te Whatu Ora, and
• Te Whatu Ora has not raised any further collation concerns.



📌 Why this matters

New Zealanders repeatedly ask via FYI.org.nz for the most basic answers about:
• whether crisis teams are responding quickly enough,
• whether inpatient units have capacity,
• whether workforce shortages are worsening,
• whether people who self-harm are followed up adequately,
• and how police involvement in mental-health crises is changing.

These questions have appeared for years, across dozens of OIAs, with fragmented and incomplete responses.

Your refined request is the first in some time to bring these indicators into a single, structured, national-dataset request.

It will help establish:
• what Te Whatu Ora actually measures,
• what it does not measure,
• and where the gaps in New Zealand’s mental-health information system remain.

Updates will be posted here as Te Whatu Ora progresses the response.

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From: hnzOIA


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Tçnâ koe Spencer

 

Thank you for your request, asking for the following information under the
Official Information Act 1982 (the OIA):

 

Under the Official Information Act 1982, I request aggregated
national-level information relating to mental health crisis services,
acute psychiatric care, and suicide-related data spanning 1 January 2015
to the most recent data available in 2025. No personally identifiable
information is sought.

1. Mental health & addiction workforce (2015–2025)

For each year:

1.1 Workforce totals (headcount, employed FTE, funded FTE, vacant FTE)

For:

Psychiatrists
Child & adolescent psychiatrists
Psychiatric registrars
Psychologists
Mental health nurses
Alcohol & drug clinicians
Social workers in mental health
Community Support Workers
Crisis Team (CATT/CAHT) clinicians
Peer support workforce

1.2 Workforce shortages

Any national estimates or modelling of numerical FTE shortfall for each
profession, including forecasts to 2030 if available.

2. Crisis response performance and delays (2018–2025)

For each year:

2.1 Crisis line & CATT response times

Median, average, and 90th percentile response times for:
Crisis phone triage
CATT in-person response
Number of crisis calls per year
Number of unresponded or abandoned crisis calls
Number of crises diverted to Police due to workforce shortages

2.2 Acute presentations

Number of mental health emergency presentations to ED
Number of ED presentations waiting >6 hours
Number requiring overnight ED stays due to lack of beds
Number awaiting psychiatric review >8 hours

3. Inpatient & acute bed capacity (2015–2025)

3.1 Acute mental health units

For each year:

Number of acute mental health beds per region
Funded FTE vs actual staffing
Average occupancy
Number of days occupancy >95%
Number of patients held in ED due to lack of psychiatric beds

3.2 Seclusion & restraint

Annual counts of seclusion episodes
Annual counts of restraint episodes
Any internal reporting linking increased seclusion to staffing shortages

4. Follow-up after suicide attempt or crisis (2018–2025)

Please provide:

% of people seen within 48 hours after a suicide attempt
% seen within 7 days
Number not followed up within 7 days
Any internal risk reports on failure to follow up
Any analysis of barriers to timely community follow-up (workforce, risk,
access)

If the data is not collected nationally, please confirm.

5. Suicidology — aggregated data only (2015–2025)

For each year:

5.1 Suicide deaths

Total suicide deaths (annual)
Age-banded totals (0–14, 15–24, 25–44, 45–64, 65+)
Regional breakdown
Ethnicity breakdown (Mâori, Pacific, European/Other, Asian)

5.2 Self-harm & suicide attempts

Number of ED presentations for self-harm
Number of hospitalisations for intentional self-harm
Number of repeat self-harm presentations
Number of repeat self-harm hospitalisations

5.3 Contact with services before suicide (aggregated only)

Number and % of suicide deaths where the person had contact with:
Mental health services in previous 7 days
Mental health services in previous 30 days
ED in previous 30 days
Primary care in previous 30 days

If no such analysis exists, please confirm.

6. Service strain & internal risk assessments (2018–2025)

Please provide any internal reports or dashboards relating to:

Threats to patient safety from understaffed crisis teams
ED overcrowding impacting psychiatric patients
Shortages of psychiatrists or psychologists
Delayed FSAs (First Specialist Appointments) for acute mental health
Closure or reduction of mental health units
Te Whatu Ora internal “red status” or “unsafe staffing” alerts
Any risk assessments linking workforce shortages to harm, suicide risk, or
delayed care

If risk assessments do not exist, please confirm.

7. Police involvement due to lack of mental health capacity

For each year 2018–2025:
Number of mental health crisis events handled primarily by Police
Number of mental health crises where Police transported patients due to
lack of
clinical availability
Number of Section 109 Mental Health Act detentions
Any internal analysis on Police substitution for clinical crisis care

8. Waiting times for mental health FSAs (2018–2025)

For each year:
Median wait time to first specialist assessment
% of urgent referrals seen within target time
% waiting >8 weeks, >12 weeks, >6 months
Any regional variation reports

9. Youth & adolescent mental health (2015–2025)

For each year:
FTE of child & adolescent psychiatrists
FTE of psychologists working with 0–17
Number of youth acute presentations
Number of youth self-harm hospitalisations
Wait times for CAMHS FSAs (median + 90th percentile)
Any reports identifying rising acuity or risk levels

10. Ministerial briefings (2020–2025)

Please provide:

A list of all briefings, memos, and reports relating to:
Crisis services
Suicide trends
Workforce degradation
ED mental health pressures
Youth suicide risk
And the first five documents in each category.

If releasing full reports triggers s18(f), the list alone is sufficient.

11. Format

Please provide all datasets in Excel or CSV.
Documents in PDF are acceptable.
If any information is held by another agency, please transfer under s14
OIA.

 

This email is to let you know that Health NZ needs more time to make a
decision on your request. Due to annual leave been HNZ has been unable to
advise on essential decisions relevant to your response until recently.

 

The OIA requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision, to 3 February 2026 .

 

This extension is required because the consultations necessary to make a
decision on the request are such that a proper response cannot reasonably
be made within the original time limit.

 

If you have any questions, please contact us
at [1][email address

 

If you are not happy with this extension, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.

 

Ngâ mihi

Tane   

 

Health NZ / Te Whatu Ora / Government Services (OIA) 
Health New Zealand | Te Whatu Ora

 

Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

References

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mailto:[email address]
2. http://www.ombudsman.parliament.nz/
http://www.ombudsman.parliament.nz/

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SPENCER JONES left an annotation ()

Public annotation – time extension notified

Health New Zealand – Te Whatu Ora has advised that it requires additional time to make a decision on this request and has extended the statutory timeframe under section 15A of the Official Information Act to 3 February 2026.

The extension is stated to be due to the scale of the request, necessary internal consultations, and the Christmas–New Year closedown period. No substantive decisions or refusals have been issued at this stage, and the request remains active in full.

The request seeks aggregated national-level information only (no personal or identifiable data) and asks Health NZ to confirm where information is not collected or not held nationally. A substantive response is now awaited by the revised due date.

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From: hnzOIA


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Attachment Appendix One HNZ00105191 Psychiatrists Psychiatric Registrars Mental Health Nurses June 2020 2025 Final 1.xlsx
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Kia ora, Spencer
 
Thank you for your request for information on 2 December 2025. I
apologise for the delay in providing our response. The time taken is not
what we aspire to. This is something we are working to get on top of as
we deal with a high volume of requests and the understandably high public
interest in our work.  
 
Please find attached our response to your request.
 
If you have any questions, please get in touch at
[1][email address]
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngā mihi, 
 
Anthea
 
Government Services
[3][email address]   

Health New Zealand | Te Whatu Ora
 
 
 
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

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Kia ora Spencer,
 
Thank you for your request for information, transferred on 26 November
2025 from the Ministry of Health to Health New Zealand | Te Whatu Ora,
asking for information under the Official Information Act 1982 (the OIA).
 
 
Please find attached our response to your request. I apologise for the
delay in providing the response. The time taken is not what we aspire to.
This is something we are working to get on top of as we deal with a high
volume of requests and the understandably high public interest in our
work.
 
If you have any questions, you can contact us
at [1][email address].
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngā mihi, 
 
Sacha
Government Services (OIA)
[3][email address]    

Health New Zealand | Te Whatu Ora
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

References

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Kia ora Spencer,
 
Thank you for your request of 16 January 2026 for the following
information:
 

"Under the Official Information Act 1982, I request copies of existing
documents held by the Ministry of Health that describe how ethical
oversight and informed-consent governance are addressed for public
vaccination programmes, where those programmes are not conducted as
research and are therefore outside the remit of Health and Disability
Ethics Committees.

Specifically, please provide any documents (including but not limited to
policies, guidance, briefing papers, legal interpretations, or internal
frameworks) that address one or more of the following:

1. Governance responsibility

Documents that identify which body or bodies are responsible for ethical
oversight of informed consent in the context of public vaccination
programmes (as distinct from research studies).

2. Ethical framework outside HDEC scope

Any guidance or analysis explaining how ethical considerations are
assessed, assured, or reviewed for vaccination programmes that do not
require HDEC approval.

3. Interface with consent obligations

Documents describing how ethical considerations are integrated with
informed-consent requirements under:

• the Code of Health and Disability Services Consumers’ Rights; and/or
• Medicines Act–related guidance or interpretations.

4. Reviews or acknowledgements of governance boundaries

Any internal reviews, gap analyses, or briefing material that discuss the
absence of ethics-committee oversight for programme-based vaccination, or
that explain how this is mitigated or addressed in practice."

 
Upon further clarification, Health NZ has mistakenly accepted a full
transfer of this request. We have since been advised your request asks for
information which is more closely aligned with the functions of the
Ministry of Health.  
For this reason, Health New Zealand has decided to transfer your request
in full to the Ministry of Health under section 14(b)(ii) of the Official
Information Act (OIA).
You can expect a response from in due course.
 
Under section 28(3) of the OIA you have the right to ask the Ombudsman
to review any decisions made under this request. 
The Ombudsman may be contacted
by email at: [1][email address] or by calling 0800 802 602. 
If you have any queries related to this request, please do not hesitate to
get in touch.  
 
Ngā mihi  
 

 

Pamela

Government Services (OIA)

[2][email address]

Health New Zealand | Te Whatu Ora

Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

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SPENCER JONES left an annotation ()

Public annotation – request transferred to Ministry of Health

Health New Zealand – Te Whatu Ora has transferred this request in full to the Ministry of Health under section 14(b)(ii) of the Official Information Act 1982, on the basis that the information sought is more closely aligned with Ministry policy and stewardship functions.

The request concerns governance responsibility and ethical oversight for informed consent in public vaccination programmes outside the scope of Health and Disability Ethics Committees.

No refusal has been issued. A substantive response from the Ministry of Health is now awaited.

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Kia ora Spencer,

  

Thank you for your request under the Official Information Act 1982 (the
Act) on 11 February 2026. You requested:

 

“Copies of existing documents held by the Ministry of Health that describe
how ethical oversight and informed-consent governance are addressed for
public vaccination programmes, where those programmes are not conducted as
research and are therefore outside the remit of Health and Disability
Ethics Committees.

 

Specifically, please provide any documents (including but not limited to
policies, guidance, briefing papers, legal interpretations, or internal
frameworks) that address one or more of the following:

 

1. Governance responsibility

 

Documents that identify which body or bodies are responsible for ethical
oversight of informed consent in the context of public vaccination
programmes (as distinct from research studies).

 

2. Ethical framework outside HDEC scope

 

Any guidance or analysis explaining how ethical considerations are
assessed, assured, or reviewed for vaccination programmes that do not
require HDEC approval.

 

3. Interface with consent obligations

 

Documents describing how ethical considerations are integrated with
informed-consent requirements under:

 

• the Code of Health and Disability Services Consumers’ Rights; and/or

• Medicines Act–related guidance or interpretations.

 

4. Reviews or acknowledgements of governance boundaries

 

Any internal reviews, gap analyses, or briefing material that discuss the
absence of ethics-committee oversight for programme-based vaccination, or
that explain how this is mitigated or addressed in practice.”
 

The reference number for your request is H2026078663. We will endeavour to
respond to your request as soon as possible and in any event no later than
11 March 2026 being 20 working days after the day your request was
received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.

 

If you have any queries regarding your request, please feel free to
contact the OIA Services Team on [1][email address]. If any
additional factors come to light which are relevant to your request,
please do not hesitate to contact us so that these can be taken into
account. 

 

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [2][email address] or by calling 0800
802 602.

 

 

Ngâ mihi, 
 
OIA Services Team

Ministry of Health | Manatû Hauora

 

M[3]inistry of Health information releases

 

 

 

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SPENCER JONES left an annotation ()

Public Annotation – National Mental Health Workforce & Crisis Data Architecture

Health New Zealand has released workforce data in response to this request, including headcount, contracted FTE, vacancy rates, sick leave, and leavers for selected mental health diagnostic professions (2018–2025).

The response confirms several structural features of the current national data environment:

Workforce data prior to system unification is fragmented across legacy DHB systems.

Some datasets are provisional and subject to validation caveats.

Exit reasons for workforce attrition are not centrally aggregated.

Monitoring capability has evolved, including introduction of new detection/monitoring tools in 2025.

Privacy suppression applies where counts are small.

The release provides useful visibility into workforce capacity; however, it also confirms that certain national crisis performance metrics and longitudinal datasets are not readily consolidated across historical systems.

This request is now treated as partially satisfied for workforce data. Further clarification may be sought regarding national crisis response indicators and follow-up monitoring datasets.

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From: SPENCER JONES

Dear OIA Requests,

Subject: Clarification – Crisis KPIs and National Monitoring Datasets

Kia ora,

Thank you for the workforce information provided.

To ensure clarity regarding the remaining components of my request, could you please confirm the following:

Whether Health NZ holds any nationally aggregated crisis response performance indicators (e.g., response times, crisis contacts, ED wait thresholds) for 2018–2025; and if not, confirm explicitly.

Whether Health NZ holds any nationally aggregated monitoring dataset recording follow-up within 7 or 28 days after a suicide attempt or acute crisis presentation; and if not, confirm explicitly.

Whether Health NZ holds any national-level dataset recording Police attendance or transport in mental health crisis events; and if not, confirm explicitly.

Whether nationally aggregated crisis workforce data prior to 2020 is held in retrievable form; and if not, confirm.

I am not requesting collation or analysis—only confirmation of whether such datasets exist at national level.

Kind regards,
Spencer

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From: SPENCER JONES

Dear OIA Requests,

Kia ora,

Thank you for your response dated 4 February 2026 (Ref: HNZ00105191) and for providing Appendix One and associated links.

I seek clarification on four narrow technical points to ensure I correctly understand what is and is not held nationally. This is not a request for broad new collation.

1️⃣ Psychiatric Registrar Vacancy Data

Appendix One provides contracted FTE for psychiatric registrars but does not appear to include vacant FTE or vacancy rate calculations for this group.

• Please confirm whether vacant FTE and/or vacancy rate data for psychiatric registrars exists in any national dataset.
• If it exists, please provide the vacancy FTE and vacancy rate figures for the same reporting periods already supplied.
• If it does not exist, please confirm this under section 18(e).

2️⃣ District Vacancy Reporting Gaps

Appendix One notes that vacancy data is unavailable from certain districts for some periods.

• Please confirm which districts did not report vacancy data and from which reporting periods.
• Please confirm whether this reflects a system limitation, a reporting policy change, or local data capture issues.
• If there is a document or internal guidance explaining this reporting limitation, please provide it.

3️⃣ Pre-2020 National Aggregation via HWIP

Your response notes that historical workforce data from former DHBs is retained within HWIP and was used in part to respond.

• Please confirm whether HWIP can produce a national aggregate series (contracted FTE and vacancy rates) for psychiatrists, registrars, and mental health nurses prior to 2020.
• If such national aggregation exists, please confirm whether it has been previously produced.
• If no national aggregation exists for crisis workforce categories pre-2020, please confirm this under section 18(e).

4️⃣ Crisis Response Time Targets (Existence Only)

Your response indicates that response-time data is not held centrally and refers to the KPI programme.

• Please confirm whether any internal national or district-level policy document sets a target or benchmark for mobile crisis team response times.
• If such a document exists, please provide the document name and date (no extraction required).
• If no such targets exist nationally, please confirm this.

These questions are confined to dataset existence, reporting structure, and document identification, and should not require substantial collation.

Kind regards,
Spencer Jones

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SPENCER JONES left an annotation ()

FYI Public Annotation – Why This Clarification Matters

This clarification is not about re-litigating the original request. It is about testing the integrity and maturity of New Zealand’s national mental health data architecture.

The response to HNZ00105191 confirms that several core crisis-system metrics are either:

not held nationally,

not recorded in a standardised dataset, or

only extractable through substantial manual collation across fragmented local systems.

Key gaps include:

No nationally held crisis response time data

No national occupancy or bed-blocking dataset

No national monitoring of 7- or 28-day follow-up after suicide attempts

No centralised national dataset for police-assisted mental health crisis events

Workforce vacancy data inconsistently reported across districts

Psychiatric registrar vacancy data not clearly recorded

The clarification request focuses only on dataset existence and reporting structure, not broad new data extraction.

Why this matters:

If crisis response times, repeat suicide-attempt monitoring, and police-assisted crisis events are not centrally structured, then:

National performance assurance is limited.

KPI oversight may operate without underlying operational data maturity.

Post-DHB consolidation into Health NZ has not yet resolved legacy fragmentation.

Policy debate may be occurring without system-wide operational measurement capability.

This OIA therefore highlights a systemic governance issue:
national service delivery without fully nationalised data architecture.

This is not about fault-finding. It is about structural capability.

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From: OIA Requests


Attachment Outlook imrc4iwh.png
20K Download


Kia ora Spencer,
Thank you for your correspondence. Confirming that your additional
questions have been noted and a response will be provided under the
reference number H2026078663.
Ngā mihi,

OIA Services Team

Ministry of Health | Manatū Hauora

--------------------------------------------------------------------------

From: SPENCER JONES <[FOI #32941 email]>
Sent: Thursday, 12 February 2026 14:07
To: OIA Requests <[email address]>
Subject: Re: Acknowledgement of your request for official information,
ref: H2026078663 CRM:0489799
 
Dear OIA Requests,

Kia ora,

Thank you for your response dated 4 February 2026 (Ref: HNZ00105191) and
for providing Appendix One and associated links.

I seek clarification on four narrow technical points to ensure I correctly
understand what is and is not held nationally. This is not a request for
broad new collation.

1️⃣ Psychiatric Registrar Vacancy Data

Appendix One provides contracted FTE for psychiatric registrars but does
not appear to include vacant FTE or vacancy rate calculations for this
group.

• Please confirm whether vacant FTE and/or vacancy rate data for
psychiatric registrars exists in any national dataset.
• If it exists, please provide the vacancy FTE and vacancy rate figures
for the same reporting periods already supplied.
• If it does not exist, please confirm this under section 18(e).

2️⃣ District Vacancy Reporting Gaps

Appendix One notes that vacancy data is unavailable from certain districts
for some periods.

• Please confirm which districts did not report vacancy data and from
which reporting periods.
• Please confirm whether this reflects a system limitation, a reporting
policy change, or local data capture issues.
• If there is a document or internal guidance explaining this reporting
limitation, please provide it.

3️⃣ Pre-2020 National Aggregation via HWIP

Your response notes that historical workforce data from former DHBs is
retained within HWIP and was used in part to respond.

• Please confirm whether HWIP can produce a national aggregate series
(contracted FTE and vacancy rates) for psychiatrists, registrars, and
mental health nurses prior to 2020.
• If such national aggregation exists, please confirm whether it has been
previously produced.
• If no national aggregation exists for crisis workforce categories
pre-2020, please confirm this under section 18(e).

4️⃣ Crisis Response Time Targets (Existence Only)

Your response indicates that response-time data is not held centrally and
refers to the KPI programme.

• Please confirm whether any internal national or district-level policy
document sets a target or benchmark for mobile crisis team response times.
• If such a document exists, please provide the document name and date (no
extraction required).
• If no such targets exist nationally, please confirm this.

These questions are confined to dataset existence, reporting structure,
and document identification, and should not require substantial collation.

Kind regards,
Spencer Jones

show quoted sections

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SPENCER JONES left an annotation ()

Public annotation: “State of the nation” — what this OIA shows (and what it exposes)

This request sought **aggregated national-level visibility** (2015–2025) across four domains that—if functioning as a coherent system—should be routinely measurable at national level:

1. **Workforce capacity** (who is available to respond, and where the gaps are)
2. **Crisis response performance** (timeliness, abandoned/unanswered contacts, diversion to Police)
3. **Acute capacity and harm-pressure indicators** (ED waits, bed blocking, occupancy strain)
4. **Suicidology & follow-up** (service contact prior to suicide, repeat self-harm, post-attempt follow-up)

Current state of this FYI request (what’s happened so far)

* The FYI page shows the request was made to the Ministry of Health but functionally sits across **MoH + Health NZ (Te Whatu Ora) + Stats NZ + Police** responsibilities. ([FYI][1])
* The system response pattern is **transfer + partial datasets + “use the public web tool” + refusals for national aggregation**, which is itself a finding about how NZ’s mental health governance currently functions in practice.

What the responses demonstrate (system-level findings)

**1) “National” visibility exists for some things, but not for the things that would prove crisis safety.**
The replies point requesters to public-facing tools and indicators (service-use and suicide reporting), but the requested **operational crisis-performance** variables (e.g., response times, police substitution, bed blocking, follow-up after attempt) are not consistently produced as national datasets in a directly releasable form.

**2) “Data architecture fragmentation” is operating as a de facto accountability shield.**
Repeatedly, the barrier is not “privacy” (you asked for aggregate data), but **how the system is organised**: local capture, inconsistent definitions, multiple platforms, partial standardisation, and burdensome collation to answer simple national questions. The practical effect is that **national assurance becomes harder to verify**—even when it concerns time-critical risk.

**3) The crisis system is measurable where it’s *administratively convenient*, and unmeasurable where it’s *clinically decisive*.**
Researchers can typically find national outputs for totals and high-level trends, but struggle to obtain:

* consistent national crisis response time distributions,
* reliable national measures of ED psychiatric waits and bed-blocking,
* complete national measurement of Police substitution,
* routine follow-up performance after suicide attempt/self-harm.

That is a governance red flag: these are the exact indicators that would show whether the system is safe under load.

What is missing here (and why it matters)

This request is important because it tests whether New Zealand can **audit its own crisis system** at national level. The missing pieces aren’t minor “nice-to-haves”; they are the variables required to answer:

* Are crisis teams staffed to demand—by region and time?
* When people ring for help, how long do they wait, and how often are they not reached?
* Are people being held in ED overnight because beds/staff aren’t available?
* To what extent are Police being used as the default crisis workforce?
* After a suicide attempt, is follow-up happening fast enough to prevent repeat harm?

If these cannot be answered from national holdings without heavy manual collation, that’s a systemic governance problem—regardless of intent.

“Related requests” — follow these links to replicate the broader picture

A) This request itself (the hub)

* **Mental Health Crisis Services, Workforce, and Suicidology (2015–2025)** (this thread) ([FYI][1])

B) Closely related Spencer requests (same method: national aggregates, trend + governance)

* **Cancer incidence / stage / delays / mortality trends (2015–2025)** — sister request showing the same national-visibility stress test approach ([FYI][2])

C) Earlier “PRIMHD limits / coding gaps” signal (historic precedent)

These show that “our systems do not code this in a way that fully answers” is not new—it’s a long-running structural pattern.

* **H202116171 (2021) — suicide in residential mental health care; coding limitations** ([FYI][3])
* **Office of the Director of Mental Health material referencing PRIMHD data quality concerns** (example) ([FYI][4])

D) Restraint / seclusion governance requests (harm-pressure indicators)

* **Request for restraint policy and use of mechanical restraints** (2017–2018 cluster; useful for understanding what is/was recorded and how) ([FYI][5])

E) Local/procedural documents (what “crisis” looks like on the ground)

These provide operational context even where national aggregation is resisted or absent.

* **Crisis respite procedure (CAHT context) released via FYI attachment** ([FYI][6])

F) A concrete “where to look next” pointer: crisis helpline wait-time work exists somewhere

A Health NZ OIA response index lists a specific item titled **“Mental Health Services Crisis Helpline Wait Times”** (HNZ00067436). That suggests there *is* at least some work-product in this area—useful for targeted follow-up requests. ([FYI][7])

Why this matters for public accountability

This thread demonstrates a **national governance dilemma**:
New Zealand can publish high-level mental health indicators, but when asked for the **operational safety proof** (timeliness, capacity strain, follow-up after attempt, police substitution), the answer trends toward **non-central holding, inconsistent capture, or collation refusal grounds**.

That is not just a “data problem.” It is a **governance accountability gap**, because it prevents the public (and Parliament, Ombudsman, journalists, clinicians, and families) from testing whether the crisis system is functioning safely and equitably across regions over time.

If you want, I can also generate a **second annotation “for researchers”** that’s purely a *hyperlinked navigation menu* (no commentary) so people can browse quickly without reading analysis.

[1]: https://fyi.org.nz/request/32941-mental-... "Mental Health Crisis Services, Workforce, and Suicidology (2015 ..."
[2]: https://fyi.org.nz/request/32913-cancer-... "Cancer Incidence, Stage at Diagnosis, Delays, and Mortality Trends ..."
[3]: https://fyi.org.nz/request/17551/respons... "HEALTH 9 December 2021 Paul Lynch By email: Ref - FYI"
[4]: https://fyi.org.nz/request/2112/response... "[PDF] Office of the Director of Mental Health - FYI"
[5]: https://fyi.org.nz/request/7089-request-... "Request for restraint policy and the use of mechanical ... - FYI"
[6]: https://fyi.org.nz/request/25349/respons... "TeWhatu Ora - FYI"
[7]: https://fyi.org.nz/request/30758/respons... "Your request for official information, reference: HNZ00088539"

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SPENCER JONES left an annotation ()

Research Navigation Menu — Mental Health Crisis, Workforce & Suicidology (2015–2025)

Primary OIA (Hub)

* **Mental Health Crisis Services, Workforce, and Suicidology (2015–2025)**
[https://fyi.org.nz/request/32941-mental-...(https://fyi.org.nz/request/32941-mental-...)

Related Thematic OIAs (National Aggregates & System Stress Testing)

* **Cancer Incidence, Stage at Diagnosis, Delays, and Mortality Trends (2015–2025)**
[https://fyi.org.nz/request/32913-cancer-...(https://fyi.org.nz/request/32913-cancer-...)

PRIMHD / Data Collection / Coding Context

* **OIA H202116171 – Suicide in Residential Mental Health Care (PRIMHD coding context)**
[https://fyi.org.nz/request/17551/respons...(https://fyi.org.nz/request/17551/respons...)

* **Office of the Director of Mental Health – PRIMHD / Reporting Material**
[https://fyi.org.nz/request/2112/response...(https://fyi.org.nz/request/2112/response...)

Crisis & Restraint Governance Context

* **Request for Restraint Policy and Mechanical Restraints in Services**
[https://fyi.org.nz/request/7089-request-...(https://fyi.org.nz/request/7089-request-...)

* **Crisis Respite / CAHT Procedure (HNZ attachment example)**
[https://fyi.org.nz/request/25349/respons...(https://fyi.org.nz/request/25349/respons...)

Crisis Helpline / Wait-Time Signals

* **HNZ OIA Index Reference – “Mental Health Services Crisis Helpline Wait Times” (HNZ00067436)**
[https://fyi.org.nz/request/30758/respons...(https://fyi.org.nz/request/30758/respons...)

Suicide & Mortality Public Tools

* **Suicide Data Web Tool – Health NZ**
[https://minhealthnz.shinyapps.io/suicide...(https://minhealthnz.shinyapps.io/suicide...)

* **Mortality Data Web Tool – Health NZ**
[https://www.tewhatuora.govt.nz/for-healt...(https://www.tewhatuora.govt.nz/for-healt...)

Additional Public Indicators

* **Mental Health & Addiction KPI Programme**
[https://mhakpi.health.nz/indicators/](https://mhakpi.health.nz/indicators/)

Researchers may cross-reference these threads and attachments directly via FYI.org.nz search using keywords:
`PRIMHD`, `CATT`, `CAHT`, `mental health response time`, `suicide follow up`, `ED psychiatric wait`, `bed blocking`, `Health NZ OIA`, `HNZ000`.

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Things to do with this request

Anyone:
Ministry of Health only: