Thank you for contacting the Hon Simeon Brown, Minister of Health,
Minister for State Owned Enterprises, and Minister for Auckland.

If the topic of your correspondence falls outside of the Minister's
portfolio responsibilities, expresses a personal view, or is copied to
multiple Members of Parliament, then your email will be noted, and it may
be transferred to another Minister’s office, or there may be no further
response to you.

If your correspondence is related to a constituent matter, please get in
touch with the Minister’s electorate team by email
at [1][email address]

 

If it’s a medical emergency – call 111

This can include chest pain or tightness, difficulty breathing, choking,
severe bleeding or bleeding that won’t stop, sudden weakness or difficulty
talking, fainting or unconsciousness.

 

Associate Health Ministers

Please note that all emails are read, however please do not expect a
response from this office if your email relates to the below matters as
these responsibilities are delegated to Associate Ministers of Health.

·       Hon Matt Doocey, Minister for Mental Health and Associate Minister
of Health. If your matter relates to mental health, neurodiversity,
nutrition, or rural health, you can contact Hon Doocey by
emailing [2][email address].

·       Hon Casey Costello, Associate Minister of Health. If your matter
relates to emergency services, women’s health, aged care, or smoking and
vaping, you can contact Hon Costello by
emailing [3][email address].

·       Hon David Seymour, Associate Minister of Health. If your matter
relates to Pharmac, Medsafe, or medicines funding and supply, you can
contact Hon Seymour by emailing [4][email address].

Further delegations details of Associate Ministers of Health can be
found [5]here.

Other health support and services

·       Healthline – call free on 0800 611 116

·       If you’re concerned or not sure about something

·       If you can’t access a GP or you don’t have one

·       For advice about what’s happening for you and next steps

·       If you want advice on finding services near you
visit [6]Healthpoint.

·       If you want information on COVID-19, call the COVID-19 Healthline
on 0800 358 5453.

·       If you are feeling stressed, a bit overwhelmed or just need
someone to talk to Freecall or text 1737 any time for support from a
trained counsellor.

·       Call the Vaccination Healthline for information about COVID-19,
flu, MMR (measles, mumps, and rubella), Boostrix (whooping cough) on 0800
28 29 26 8AM – 5:30PM Monday to Friday.

·       You can also visit: [7]bookmyvaccine.health.nz.

·       If you or your family are not happy with public health services
received, you can [8]contact Health New Zealand.

·       If you would like to raise a complaint about a health and
disability service,  you can also [9]contact the Health and Disability
Commissioner.

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[email address]
5. http://www.dpmc.govt.nz/our-business-uni...
6. https://www.healthpoint.co.nz/
7. https://bookmyvaccine.health.nz/
8. https://www.tewhatuora.govt.nz/corporate...
9. https://www.hdc.org.nz/making-a-complain...

Dear Dr AO,

Thank you for your Official Information Act 1982 (the Act) request, received on XXX, in which you requested the following information:

1/ Resignations - Middlemore Emergency Department Please provide the total number of staff resignations from the Emergency Department at Middlemore Hospital between 1 May 2025 and 31 May 2025, broken down by staff group:
- RMOs
- SMOs (medical staff)
- Nurses
- Allied health professionals
- Management and administrative staff

2/ Exit Interview Questions - May 2025
Please provide the following information for any staff who resigned from the Emergency Department at Middlemore Hospital during the month of May 2025:
- A copy of the exit interview template or question set used
- Any guidance documents or internal policies related to the conduct of exit interviews or feedback collection
- A summary or copies of the exit interview feedback/responses received during this period (with any personal identifiers redacted)
- Any documented actions, decisions, or plans developed in response to the feedback received from these resignations

3/ NZS 8134:2021 Certification Audit - Middlemore Emergency Department Please provide the most recent NZS 8134:2021 certification audit report for Middlemore Emergency Department, including:
- A list of all corrective actions identified
- Documentation confirming the implementation or independent verification of these corrective actions
- Copies of any internal or external correspondence (including emails, memos, reports, or meeting notes) regarding the identified corrective actions and their implementation, discussion, or follow-up

4/ May 2025 - Workforce Pressures
For the period 1–31 May 2025, please provide the following information specific to the Emergency Department at Middlemore Hospital:
- Total number of sick leave days taken across all staff roles
- Total cost of cross-cover arrangements, including instances where staff were asked to cover unplanned absences
- Total cost of additional duties, such as overtime, internal locums, or use of casual/agency staff to maintain safe service levels

5/ Ministerial Correspondence - Middlemore Emergency Department (May 2025) Please provide copies of all correspondence (including emails, memos, briefings, and letters) read by or sent to you, Minister Simeon Brown, from Te Whatu Ora, between 1 May 2025 and 31 May 2025, relating to the Emergency Department at Middlemore Hospital. This request is made to your office as the Minister of Health and must not be transferred to Health New Zealand. The information sought pertains specifically to ministerial awareness and communications

6/ Patient Flow Metrics - Corridor and Ambulance Care (May 2025) For the period 1–31 May 2025, please provide the following data for the Emergency Department at Middlemore Hospital:
- The number of patients seen in corridors, hallways, or other non-designated treatment spaces
- The number of patients diverted or referred to community urgent care clinics due to capacity or resource constraints
- The number of ambulances redirected to other hospitals due to ED overcapacity, and the names of the receiving hospitals where applicable

Your request will be answered within the provisions of the Official Information Act.

Kind regards,
Office of Hon Simeon Brown
Minister of Health, Minister for State Owned Enterprises, Minister for Auckland

Email: [email address]
Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

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