We don't know whether the most recent response to this request contains information or not – if you are Warren Hurst please sign in and let everyone know.

Total number of calls per week to immigration call centre requesting an update on timeframe for issuing of their visa

Warren Hurst made this Official Information request to Ministry of Business, Innovation & Employment

This request has an unknown status. We're waiting for Warren Hurst to read a recent response and update the status.

From: Warren Hurst

Dear Ministry of Business, Innovation & Employment,

I assume your call centre uses 'wrapup' codes to track what people are calling about.

Can you tell me please the number of calls the call centre handles on average every month and of those calls, how many are from immigrants wanting to get an update on how much longer their visa will be?

Yours faithfully,
Warren Hurst

Link to this

From: Ministerial Services
Ministry of Business, Innovation & Employment


Attachment image001.jpg
33K Download


Ref: 1920-1243

 

Dear Warren,

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 13 February 2020 requesting under the Official
Information Act 1982 (the Act), the following:

Can you tell me please the number of calls the call centre handles on
average every month and of those calls, how many are from immigrants
wanting to get an update on how much longer their visa will be?

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [MBIE request email] or using
the contact details below.

 

Nāku noa, nā

Ministerial Services

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

[1]cid:image004.jpg@01D10666.447C6950

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

show quoted sections

References

Visible links
2. http://www.govt.nz/

Link to this

We don't know whether the most recent response to this request contains information or not – if you are Warren Hurst please sign in and let everyone know.

Things to do with this request

Anyone:
Ministry of Business, Innovation & Employment only: