Printed from https://fyi.org.nz/request/4294-simpler-fares-consultation-results?unfold=1 on November 22, 2024 05:54

Simpler Fares - Consultation Results

Dan Hawke made this Official Information request to Auckland Transport

The request was successful.

From: Dan Hawke

Dear Auckland Transport,

I note that in June 2015 you closed consultation on Simpler Fares, but I have been unable to locate the results of this consultation.

Can you please provide:
1. A summary of submissions received.
2. Any analysis done on the submissions.
3. A list of changes made to the proposal based on submissions and/or reasons for rejecting changes requested in the submissions.

Ideally, this would be posted to your web site like other public consultation results, but failing that please deliver these electronically via FYI email/FYI web site.

Note, this request should be considered urgent due to your upcoming implementation of Simpler Fares currently scheduled for 14 August 2016.

Yours faithfully,

Dan Hawke

Link to this

From: CustomerLiaison (AT)
Auckland Transport

Attachment image001.jpg
7K Download

Attachment Final Response CAS 356432 G9X7P4.pdf
124K Download View as HTML

Attachment LGOIMA Simpler Fares Consultation CAS 356432 G9X7P4.pdf
190K Download View as HTML

Attachment Draft SZF Consultation Report.pdf
5.3M Download View as HTML

Dear Mr Hawke

 

Thank you for contacting Auckland Transport requesting information
relating to the results of the Simpler Fares consultation.

 

Please find attached a response for information requested under the Local
Government Official Information and Meetings Act 1987.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [3]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P 09 355 3553 Description: Email-Signature

E [email address]

[1]www.aucklandtransport.govt.nz |
[2]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/
2. http://www.at.govt.nz/

Link to this

From: Dan Hawke

Dear CustomerLiaison (AT),

Thank you for your reply. I note that there are a large number of comments in the Just Add Lime document regarding Isthmus/City boundaries - yet this has not been covered in your summary document.

Do you have further decisions or documents/emails/meeting minutes that cover the Isthmus/City issues raised in the consultation and dicussion?

For reference, I refer to the comment summaries in Key Themes for Question 1 of the Just Add Lime document:
"36% made up of:
• 12% include Orakei the city zone
• 5% city zone needs to be bigger
• 4% Newmarket should be included in the city zone
• 4% City and Isthmus should be one zone
• 2% Epsom should be included in city zone
• 2% Kingsland in city zone
• 2% city should be a overlap zone for people traveling through it to another destination
• 1% Westmere should be in the city zone
• 1% Remuera should be in the city zone
• 1% Grafton included in city zone"

Yours sincerely,

Dan Hawke

Link to this

From: CustomerLiaison (AT)
Auckland Transport

Attachment image001.jpg
7K Download

Attachment Final Response CAS 379059 P4H7S0.pdf
121K Download View as HTML

Dear Mr Hawke

 

Thank you for contacting Auckland Transport requesting further information
relating to the Simpler Fares Consultation.

 

Please find attached a response for information requested under the Local
Government Official Information and Meetings Act 1987.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [4]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P 09 355 3553 Description: Email-Signature

E [1][email address]

[2]www.aucklandtransport.govt.nz |
[3]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. http://www.aucklandtransport.govt.nz/
3. http://www.at.govt.nz/

Link to this

From: Dan Hawke

Dear CustomerLiaison (AT),

I had already received the document supplied and it includes none of the items I specified in my request.

Yours sincerely,

Dan Hawke

Link to this

From: CustomerLiaison (AT)
Auckland Transport

Attachment image001.jpg
7K Download

Dear Mr Hawke

 

Thank you for your correspondence of 25 October 2016.  I have raised your
concerns regarding your LGOIMA response with AT Metro.  Please allow a few
working days for a response.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

-----Original Message-----
From: Dan Hawke [mailto:[FOI #4294 email]]
Sent: Tuesday, 25 October 2016 7:37 a.m.
To: CustomerLiaison (AT)
Subject: Re: Auckland Transport CAS-379059-P4H7S0 - Simpler Fares
Consultation

 

Dear CustomerLiaison (AT),

 

I had already received the document supplied and it includes none of the
items I specified in my request.

 

Yours sincerely,

 

Dan Hawke

 

-----Original Message-----

 

Dear Mr Hawke

 

 

 

Thank you for contacting Auckland Transport requesting further
information  relating to the Simpler Fares Consultation.

 

 

 

Please find attached a response for information requested under the Local 
Government Official Information and Meetings Act 1987.

 

 

 

Kind regards

 

 

 

Susana Fuiono | Customer Liaison Advisor [4]Description: Description:

Description: Description:

Customer Liaison Team Description: Description:

Private Bag 92250, Auckland 1142 Description: Description:

Description: Description:

P 09 355 3553 Description: Email-Signature

 

E [1][email address]

 

[2][6]www.aucklandtransport.govt.nz |

[3][7]www.AT.govt.nz

 

Working together to create an awesome journey  –first time, every time

 

 

 

 

 

WARNING This email may contain information which is CONFIDENTIAL and may 
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you 
must not peruse, use, disseminate, distribute or copy this email or 
attachments. If you have received this in error, please notify us 
immediately by return email, facsimile or telephone (call us collect) and 
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355 
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO 
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND 
TRANSPORT. Nothing in this email designates an information system for the 
purposes of section 11(a) of the New Zealand Electronic Transaction Act 
2002, unless expressly stated otherwise.

 

References

 

Visible links

1. [8]mailto:[email address]

2. [9]http://www.aucklandtransport.govt.nz/

3. [10]http://www.at.govt.nz/

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[11][FOI #4294 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/
6. http://www.aucklandtransport.govt.nz/
7. http://www.at.govt.nz/
8. mailto:[email
9. http://www.aucklandtransport.govt.nz/
10. http://www.at.govt.nz/
11. mailto:[FOI #4294 email]
12. https://fyi.org.nz/help/officers

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Link to this

From: Dan Hawke

Dear CustomerLiaison (AT),

Do you have an update for me regarding this case? Even if you considered the clarification a new request, it is approaching what would be the new deadline for this, and is well outside your forecasted "few working days".

Yours sincerely,

Dan Hawke

Link to this

From: AT Official Information (AT)
Auckland Transport

Attachment image001.jpg
7K Download

Dear Mr Hawke

 

Thank you for your email.  I am currently following up on your previous
enquiry with AT Metro and will be advise the outcome by the end of this
week.

 

Apologies for the delay.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

 

 

-----Original Message-----
From: Dan Hawke [mailto:[FYI request #4294 email]]
Sent: Monday, 21 November 2016 11:07 p.m.
To: CustomerLiaison (AT)
Subject: RE: Auckland Transport CAS-379059-P4H7S0 - Simpler Fares
Consultation

 

Dear CustomerLiaison (AT),

 

Do you have an update for me regarding this case?  Even if you considered
the clarification a new request, it is approaching what would be the new
deadline for this, and is well outside your forecasted "few working days".

 

Yours sincerely,

 

Dan Hawke

 

-----Original Message-----

 

Dear Mr Hawke

 

 

 

Thank you for your correspondence of 25 October 2016.  I have raised your 
concerns regarding your LGOIMA response with AT Metro.  Please allow a
few  working days for a response.

 

 

 

Kind regards

 

 

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:

Description: Description:

LGOIMA Portfolio | Customer Liaison Team Description: Description:

Private Bag 92250, Auckland 1142 Description: Description:

Description: Description:

P   09 355 3553 Description: Email-Signature

 

E   [1][email address] or

[2][email address]

 

[3][6]www.aucklandtransport.govt.nz |

[4][7]www.AT.govt.nz

 

Working together to create an awesome journey  –first time, every time

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[8][FYI request #4294 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/
6. http://www.aucklandtransport.govt.nz/
7. http://www.at.govt.nz/
8. mailto:[FYI request #4294 email]
9. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

From: AT Official Information (AT)
Auckland Transport

Attachment image003.jpg
4K Download

Attachment Board Report Integrated Fares 28 April 2015 v6 Redacted.pdf
1004K Download View as HTML

Attachment Document summary.pdf
106K Download View as HTML

Attachment Integrated Fares PCG Minutes 13 July 2015 Redacted.pdf
202K Download View as HTML

Attachment Integrated Fares PCG Minutes Nov Dec 2015 Redacted.pdf
213K Download View as HTML

Attachment Integrated Fares PCG Meeting 13 July 2015.pdf
590K Download View as HTML

Attachment Integrated Fares PCG Meeting 19 August 2015.pdf
655K Download View as HTML

Attachment Integrated Fares PCG Meeting December 2015.pdf
1.8M Download View as HTML

Attachment Integrated Fares PCG Meeting March 2016.pdf
1.1M Download View as HTML

Attachment Integrated Fares Redacted.pdf
1.7M Download View as HTML

Attachment Orakei City Zone options 150710.pdf
443K Download View as HTML

Attachment Orakei City Zone options 150710 1 Orakei City Zone Options 10 July 20....pdf
443K Download View as HTML

Attachment PT Integrated Fares October 2014 CFC presentation 2.2.pdf
1.7M Download View as HTML

Attachment Zone boundary recommendations Nov 2015.pdf
1.6M Download View as HTML

Dear Mr Hawke

 

We refer to your last correspondence concerning this matter of 21 November
2016 and wish to apologise for the delayed response to your enquiry. 

 

When we had received your correspondence last November, our original
response was reviewed, including all of the supporting documents; It was
believed that this information coupled with all of the information that
had previously been provided in response to earlier requests, represented
the full and complete schedule.

 

Following your most recent request to the Ombudsman’s Office, AT Metro
further reviewed the information previously provided and acknowledge there
was information previously overlooked.  This information has now been
attached for your reference.

 

We hope the provision of this information satisfactorily resolves your
enquiry.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/

Link to this

From: AT Official Information (AT)
Auckland Transport

Attachment image001.jpg
4K Download

Attachment Board Report Integrated Fares 28 April 2015 v6 Redacted.pdf
1004K Download View as HTML

Attachment Document summary.pdf
106K Download View as HTML

Attachment Integrated Fares PCG Minutes 13 July 2015 Redacted.pdf
202K Download View as HTML

Attachment Integrated Fares PCG Minutes Nov Dec 2015 Redacted.pdf
213K Download View as HTML

Attachment Integrated Fares PCG Meeting 13 July 2015.pdf
590K Download View as HTML

Attachment Integrated Fares PCG Meeting 19 August 2015.pdf
655K Download View as HTML

Attachment Integrated Fares PCG Meeting December 2015.pdf
1.8M Download View as HTML

Attachment Integrated Fares PCG Meeting March 2016.pdf
1.1M Download View as HTML

Attachment Integrated Fares Redacted.pdf
1.7M Download View as HTML

Attachment Orakei City Zone options 150710.pdf
443K Download View as HTML

Attachment Orakei City Zone options 150710 1 Orakei City Zone Options 10 July 20....pdf
443K Download View as HTML

Attachment PT Integrated Fares October 2014 CFC presentation 2.2.pdf
1.7M Download View as HTML

Attachment Zone boundary recommendations Nov 2015.pdf
1.6M Download View as HTML

Dear Mr Hawke

 

With reference to my last correspondence, I overlooked advising that
redactions to the following attached documents were made in accordance
with section 7(2)(a) of the LGOIMA where withholding of the information is
necessary to protect the privacy of natural persons, including that of
deceased natural persons:

 

§  Board Report – Integrated Fares – 28 April 2015 v6

§  Integrated Fares

§  Integrated Fares – PCG Minutes  - 13 July 2015

§  Integrated Fares – PCG Minutes – Nov Dec 2015

 

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

 

 

From: AT Official Information (AT)
Sent: Monday, 6 March 2017 10:45 a.m.
To: [FOI #4294 email]
Subject: Auckland Transport CAS-379059-P4H7S0 - Further Simpler Fares
Information
Importance: High

 

Dear Mr Hawke

 

We refer to your last correspondence concerning this matter of 21 November
2016 and wish to apologise for the delayed response to your enquiry. 

 

When we had received your correspondence last November, our original
response was reviewed, including all of the supporting documents; It was
believed that this information coupled with all of the information that
had previously been provided in response to earlier requests, represented
the full and complete schedule.

 

Following your most recent request to the Ombudsman’s Office, AT Metro
further reviewed the information previously provided and acknowledge there
was information previously overlooked.  This information has now been
attached for your reference.

 

We hope the provision of this information satisfactorily resolves your
enquiry.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [10]Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Description:
Email-Signature
E   [6][email address] or
[7][email address]

[8]www.aucklandtransport.govt.nz |
[9]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/
6. mailto:[email address]
7. mailto:[email address]
8. http://www.aucklandtransport.govt.nz/
9. http://www.at.govt.nz/

Link to this

From: Dan Hawke

Dear AT Official Information (AT),

Thanks for your reply - this contains the sort of information I expected. Can you please reach out to me directly/outside of FYI using the contact info on CAS-410308-Q4D4H6 as I tried to reply to this but got an email bounce, as I wish to discuss this case in relation to the documents you have discussed, as there seems to be a mismatch between the two.

Yours sincerely,

Dan Hawke

Link to this

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