Minutes
Integrated Fares November /December PCG Meeting
Date:
8 December 2015
Time:
03.00pm – 04.00pm
Venue:
HSBC Level 17, Britomart Room
Attendees:
Apologies:
Item
Action
Responsible
Status
Actions closed at this meeting
AP40
Review school bus trip options and make
Closed
(15.06.15)
decision on any zone changes and report
back to PCG
Results presented at this PCG
AP41
Get AT Metro Modal Managers to agree to
Closed
(23.10.15)
the 3 month EOD brown out
Raised at AT Metro Programme meeting and
Colin got agreement from modal managers
Open actions
AP42
Email
re
new
baselining
of
Open
(08.12.15)
requirements to confirm that these are not
changes to requirements, purely capturing
outcome of technical workshops
AP43
Confirm revenue impacts of the new family
Open
(08.12.15)
proposition against original proposition and
against no family offering
AP44
Complete sizing analysis of work/schedule
Open
(08.12.15)
impact of ferry integration on project
Decisions made at this meeting
D039
(08.12.2015) APPROVED changed family proposition to all Children with AT
HOP to pay a 1 zone child fare on weekends and public holidays. This will go
in final recommendations to the Exec and Board in March/April 2016.
D037
(23.10.2015) APPROVED phased deployment approach splitting back-end
software and zonal fare go-lives.
D038
(23.10.2015) APPROVED changed go-live to 24 July 2016.
D039
(08.12.2015) APPROVED changed family proposition to – Children with AT
HOP get a flat 1 zone fare for their journey on weekends and public holidays.
D040
(08.12.2015) NOTED the changes to 4 zone boundary overlaps to mitigate
school children impacted by 1 stage to 2 zone fares.
Item
General business
1
Project status update / Technical update
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1.1
walked through the project status for release 7.0, release 7.1, capex, opex,
scheduling and other activities.
1.2
commented that the requirements document has been re-baselined to
capture outcome of the Thales and OSL workshops.
recommended
contact
to make sure he understands that this re-baselining is not a change
to the requirements (
see AP42).
1.3
commented that the Deloitte interview with himself and
had been done and went well.
1.4
walked through the technical update and the ECPs that are now with Thales
for finalisation capturing the additional functionality added into release 7.1 with
their final quote.
1.5
There was discussion around the establishment of the new AT Test environment
and
confirmed that this is owned by AT, and will not transfer to NZTTL.
2
Family Offering
2.1
walked through the evaluation of the 3 options that had been completed by
.
2.2
While the preferred option was Option 2 – all kids free with AT HOP, the working
group was not comfortable that this was fiscally responsible and that once the
floodgates are open with free services, this is very hard to claw back in the future.
2.3
As a result of concerns the working group looked at the fundamental driver of this
proposition -> to make it more cost effective to use PT with families in weekends
and public holidays. As a result they proposed a new proposition:
Children with AT HOP can travel on PT in weekends and public holidays
for a reduced flat fare (proposed $0.50).
2.4
The PCG discussed this and recommended that the reduced fare be the 1 zone
AT HOP child fare (consultation range was $0.99 to $1.10). This fare would
substantially mitigate the revenue loss of around $300K all children free on HOP
would have resulted in. This was approved to be included in our final fare
recommendations that will go to ELT, CFC and Board in March/April 2016 (
see
Decision 039).
will do further work on the modelling impacts of this with Chris Sweetman and
report back to the next PCG (
see AP43).
Zone boundary changes
3.1
walked through the proposed zone boundary changes aimed to mitigate the
school children impacted by going from 1 stage to 2 zone.
3.2
The AT Metro working group will be making changes to the following 4 zone
boundaries:
1.
Isthmus / Waitakere – 16 stops included in overlap for both school and
urban services to address Blockhouse Bay to Green Bay issue
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2.
Manukau North / Manukau South – 16 stops included in overlap for both
school and urban services to address Puhinui station issue (raised in
consultation) and surrounding bus stops
3.
Waitakere / Huapai – additional 16 stops in overlap from zone boundary
down to Westgate for both school and urban services
4.
Upper North Shore / Lower North Shore – additional 11 stops included
in overlap for School bus services only to address the major issue for
Rangitoto College and Murray’s Bay Intermediate (raised during
consultation). By limiting to school bus trips this will prevent leakage of
another $200K in revenue for urban services.
3.3
Inclusion of these 60 stops will address 77% of school children impacted by 1 stage
to 2 zone fares at a reduction in revenue of $217K. The PCG NOTED these zone
boundary changes (
see D040).
3.4
commented that there will need to be clear comms around this to show
the public that we have made changes as the result of the public consultation.
wil ensure this is included within our Comms plan that will be presented to the Exec
and Board when we go up to communicate our planned zonal fares.
3
Ferry update
3.1
Monthly Passes (inner, mid, outer)
Ben outlined the analysis done around inclusion of the originating and terminating
zone in the monthly passes. While this is technically feasible, the pricing of these
passes is based on the equivalent ferry-only offerings of current operators, and
would end up being predatory on bus/rail stored value offerings.
Recommendations are as follows:
Ferry passes will be for ferry services only
Each pass will only include services in that band – eg. Inner will only be
inner, mid will only be mid services, and outer will only be the 2 outer
services.
The PCG approved these recommendations (
see D041).
3.2
Stored value integration
outlined the initial investigation of how ferry services could be integrated into
the journey for stored value.
The review of the 2 technical options are:
1. “aqua zones” – create water-based zones to enable ferry services to be
charged the correct number of zones. This option was not recommended
by Thales as it would result in substantial ongoing difficulties from an EOD
maintenance perspective. Also we have a limit of 16 zones on the card,
and more than 16 zones would be required to achieve the correct fare.
2. CityLink – we can utilise the additional functionality developed by Thales
for the CityLink differential fare. This is technically feasible but will have
commercial/revenue implications as it will enable ferry users to have free
bus/train travel up to the value of their ferry service, and longer distance
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bus/train travellers would also have the ability to have free access to inner
harbour services (effectively).
3.3
Ongoing work on stored value integration
There was substantial discussion around whether the project should continue
investigative work on stored value integration of ferry. In the business case ferry
was out of scope of the journey concept, and no specific development has been
done by Thales for ferry integration.
Mark requested that the project come back at the mid-Jan PCG to provide some
sizing of the cost and schedule impact of inclusion of ferry integration to the scope
of the project. The PCG will then make a decision on whether the project continues
with this or not (
see AP44).
Past decisions log
D001
Agreed that this Steering Group is established with Core Members of
D002
Agreed that preferred zonal structure was the 5-ring plus short-trip fare.
D003
Agreed that the weekly cap was preferred over monthly pass (provided we
can find a way to manage apportionment and that we can get Operators to
agree to this approach).
D004
Agreed that we would work towards submitting our business case to the April
Board based on a 2-week turnaround from Thales
will support us with
this).
D005
$$$ cap preferred over trip/journey-based cap ideally with multiple levels.
D006
Agreed that the business case to now be submitted to the May Board
D007
(05.05.2014) Agreed that Zone-to-Zone pricing structure is preferred
D008
(05.05.2014) Agreed that the combined Journey and $$$ cap is preferred due
to incentive to travel and decongestion benefits.
D009
(05.05.2014) Agreed that distance-based apportionment is preferred
D010
(14.05.2014) Agreed that zone 2C will not be split into 2 zones (2S and 2W)
D011
(14.05.2014) Agreed that we should proceed with Focus Groups
D012
(07.07.2014) Agreed that we should budget to run another set of focus groups
prior to going to public consultation.
D013
(06.08.2014) Agreed that we should now aim for September Board for
business case submission to include the alternate “do minimum” options
D014
(01.09.2014) Agreed that the fare for a journey involving transfers must have
the same fare outcome as a 1-leg journey. Understood that this will require
development of the transfer discount.
D015
(01.09.2014) Agreed that if we cannot implement a weekly cap, we should
implement a weekly pass as a stepping stone towards caps in the future.
D016
(01.09.2014) Agreed that we would proceed with technical delivery option 2 –
limited Thales development.
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D017
(14.10.2014) Agreed that public consultation for integrated fares would take
place in February 2015.
D018
(10.11.2014) Limited scope of public consultation agreed.
D019
(30.01.2015) Decision made to issue Notice To Proceed to Thales for Zone
Lite development as part of Release 7.0 (see below).
D020
(03.03.2015) Decision to retain this forum until the project is much closer to
delivery at which stage it may then be folded into the HOP Governance Group
D021
(03.03.2015) Agreed that weekly pass is not a viable customer proposition
and that we would proceed based on either (1) dual day and week cap
(subject to technical capability) or as a fall back (2) a monthly pass offering.
D022
(23.03.2015) Agreed that Monthly Pass is the preferred solution for launch of
integrated fares.
D023
(23.03.2015) Agreed that period pass apportionment would stay scheme
based.
D024
(23.03.2015) Agreed that we would launch with a single all-zone day pass and
month pass, and 3 ferry monthly passes
D025
(23.03.2015) Agreed we would go with re-settlement as the preferred
approach for late transaction handling.
D026
(23.03.2015) Agreed we would proceed with the dual fare cap development in
the CST noting it will delay release 7.0
D027
(08.05.2015) Agreed that Ferry Fare integration would not be investigated
further, and would be put onto the future development roadmap for
consideration. This project will not be doing anything further with this
requirement.
D028
(08.05.2015) Out-scope Dual Fare Caps development in the CST from
Integrated Fares and add to the on-going development roadmap.
D029
(08.05.2015) Proceed with Option 1 CSB development – 7-day lag settlement
and apportionment.
D030
(15.06.2015) Proceed with Direct Number of Zones as the fare calculation
method for the ticketing solution (TCS).
D031
(13.07.2015) Students and SuperGold passengers cannot benefit from the
family offering (2 children free on weekends/public holidays)
D032
(13.07.2015) Day Pass proposition approved to change from current 24 hour
to calendar day (due to apportionment / settlement approach)
D033
(13.07.2015) Orakei to remain in Isthmus zone.
D034
(19.08.2015) Configuration decisions only to be made by relevant business
area and PCG informed of the outcome.
D035
(19.08.2015) Agreed that family offering should be extended to include
children travelling with SuperGold, Students, Period Pass holders and cash
ticket purchasers.
D036
(23.10.2015) APPROVED placement of Notice To Proceed to Thales for
release 7.1 development.
D037
(23.10.2015) APPROVED phased deployment approach splitting back-end
software and zonal fare go-lives.
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D038
(23.10.2015) APPROVED changed go-live to 24 July 2016.
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