Minutes
Integrated Fares June PCG Meeting
Date:
13 July 2015
Time:
01.00pm – 02.00pm
Venue:
HSBC Level 17, Britomart Room
Attendees:
Apologies:
Item
Action
Responsible
Status
Actions closed at this meeting
AP30
Send early draft of funding application to
CLOSED
at NZTTL to ensure he is aware
of this.
Sent to
AP32
Meet with
to determine the
CLOSED
impact of the MyAT project
met with
and there is now
ongoing dialogue.
AP33
Recruit specialist resource to focus on
CLOSED
customer and operator facing aspects of the
solution.
Gaps have now been closed, and there will
be ongoing close management to ensure
customer facing aspects addressed.
Open actions
AP27
Review Contact Centre modelling to see if
Open
we can reduce overall cost
Still awaiting confirmation from
but do
expect costs to have decreased.
AP35
Analyse impact of extending inter-leg time
Open
(15.06.15)
(eg. 1 hour across network) and report back
to PCG
AP36
Document lessons learned from direct
Open
(15.06.15)
engagement workshops with Thales France
and OSL
AP37
Review BDC zone display options, and once
Open
(15.06.15)
feedback received from Thales on cost
implications, report back to PCG with
recommendations
AP38
AT Metro to reach decision on approach for
Open
(13.07.15)
family offering and bring back to PCG for
y
approval.
Decisions Log
Integrated Fares PCG - Minutes
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Minutes
D001
Agreed that this Steering Group is established with Core Members of
D002
Agreed that preferred zonal structure was the 5-ring plus short-trip fare.
D003
Agreed that the weekly cap was preferred over monthly pass (provided we
can find a way to manage apportionment and that we can get Operators to
agree to this approach).
D004
Agreed that we would work towards submitting our business case to the April
Board based on a 2-week turnaround from Thales (
will support us with
this).
D005
$$$ cap preferred over trip/journey-based cap ideally with multiple levels.
D006
Agreed that the business case to now be submitted to the May Board
D007
(05.05.2014) Agreed that Zone-to-Zone pricing structure is preferred
D008
(05.05.2014) Agreed that the combined Journey and $$$ cap is preferred due
to incentive to travel and decongestion benefits.
D009
(05.05.2014) Agreed that distance-based apportionment is preferred
D010
(14.05.2014) Agreed that zone 2C will not be split into 2 zones (2S and 2W)
D011
(14.05.2014) Agreed that we should proceed with Focus Groups
D012
(07.07.2014) Agreed that we should budget to run another set of focus groups
prior to going to public consultation.
D013
(06.08.2014) Agreed that we should now aim for September Board for
business case submission to include the alternate “do minimum” options
D014
(01.09.2014) Agreed that the fare for a journey involving transfers must have
the same fare outcome as a 1-leg journey. Understood that this will require
development of the transfer discount.
D015
(01.09.2014) Agreed that if we cannot implement a weekly cap, we should
implement a weekly pass as a stepping stone towards caps in the future.
D016
(01.09.2014) Agreed that we would proceed with technical delivery option 2 –
limited Thales development.
D017
(14.10.2014) Agreed that public consultation for integrated fares would take
place in February 2015.
D018
(10.11.2014) Limited scope of public consultation agreed.
D019
(30.01.2015) Decision made to issue Notice To Proceed to Thales for Zone
Lite development as part of Release 7.0 (see below).
D020
(03.03.2015) Decision to retain this forum until the project is much closer to
delivery at which stage it may then be folded into the HOP Governance Group
D021
(03.03.2015) Agreed that weekly pass is not a viable customer proposition
and that we would proceed based on either (1) dual day and week cap
(subject to technical capability) or as a fall back (2) a monthly pass offering.
D022
(23.03.2015) Agreed that Monthly Pass is the preferred solution for launch of
integrated fares.
D023
(23.03.2015) Agreed that period pass apportionment would stay scheme
based.
Integrated Fares PCG - Minutes
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Minutes
D024
(23.03.2015) Agreed that we would launch with a single all-zone day pass and
month pass, and 3 ferry monthly passes
D025
(23.03.2015) Agreed we would go with re-settlement as the preferred
approach for late transaction handling.
D026
(23.03.2015) Agreed we would proceed with the dual fare cap development in
the CST noting it will delay release 7.0
D027
(08.05.2015) Agreed that Ferry Fare integration would not be investigated
further, and would be put onto the future development roadmap for
consideration. This project will not be doing anything further with this
requirement.
D028
(08.05.2015) Out-scope Dual Fare Caps development in the CST from
Integrated Fares and add to the on-going development roadmap.
D029
(08.05.2015) Proceed with Option 1 CSB development – 7-day lag settlement
and apportionment.
D030
(15.06.2015) Proceed with Direct Number of Zones as the fare calculation
method for the ticketing solution (TCS).
D031
(13.07.2015) Students and SuperGold passengers cannot benefit from the
family offering (2 children free on weekends/public holidays)
D032
(13.07.2015) Day Pass proposition approved to change from current 24 hour
to calendar day (due to apportionment / settlement approach)
D033
(13.07.2015) Orakei to remain in Isthmus zone.
Item
General business
1
Key Decisions for this meeting
1.1
There were a number of key decisions for this meeting as follows:
Family offering- Select preferred technical option/proposition
Day pass – approve changed proposition due to technical approach
Orakei train station – stay within Isthmus zone or move to City Zone
1.2
You can
find the presentation set we walked through here.
2
Family offering
2.1
confirmed the proposition that has been marketed to the public during the
public consultation:
Family weekender - 2 children free with every AT HOP paying adult on
weekends and public holidays
2.2
Some conclusions:
SuperGold passengers will not benefit from this
Students will not benefit from this
Day Pass and Month Pass will be able to take 2 children
Integrated Fares PCG - Minutes
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Minutes
Adult HOP cash ticket purchasers will be able to take 2 children
2.3
3 technical approaches were discussed with no clear consensus reached.
commented that AT Metro need to reach a common position on this and then bring
this to PCG for approval (
see AP38).
3
Day Pass
3.1
outlined the proposed apportionment approach change for the day pass which
will mean that it will change from a 24 hour proposition to a calendar day
proposition.
showed analysis of current day pass purchasers which showed
that 25% would be impacted as they use the pass over 2 calendar days.
3.2
The changed proposition was approved (
see D032). and it was noted we need
specific comms around this when we launch.
4
Orakei Station
4.1
During the consultation there was significant feedback from passengers impacted
by the increase in fare in Orakei from 1 stage to 2 zone ($1.70 to $3.00).
4.2
Investigation was done on the benefits/costs of changing Orakei station to the City
zone to eliminate this issue
(refer attached paper).
4.3
documented analysis of this issue and the options with the conclusion
that leaving Orakei in the Isthmus zone is strongly preferred. The PCG agreed to
retain Oakei in the Isthmus zone (
see D033).
Integrated Fares PCG - Minutes
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