Requests similar to 'Complaints summary data'
Former New Zealand Post Brand Guidelines
Response by New Zealand Post Limited to Thomas A. on .
Partially successful.
Kia Ora Thomas,
I am writing in response to your correspondence requesting "a copy of the
former New Zealand Post Brand Guidelines that were used be...
How many complaints have you received about your International Freight Services Department from 01/01/21 to 3/5/23
Response by New Zealand Post Limited to T on .
Awaiting classification.
Kia Ora Tracy,
We do not hold our customer care data in such a way that complaints
relating to IFS can be easily collated and analysed. We have attem...
Historical data of rejected shipments with YouShop service due to over valuation.
Response by New Zealand Post Limited to M Ryan on .
Refused.
Hi Michael
I acknowledge your OIA request for "statistics pertaining to the volume of shipments rejected by YouShop due to a product valuation exceedin...
How many missing parcels on 4th May 2023 from Bulls Post Shop Pick Up
Response by New Zealand Post Limited to T on .
Successful.
Kia Ora T,
We have spoken to the Bulls agency as well as checking any lodged
complaints / queries at NZ Post and we are aware of only 2 parcels that...
Total number of assaults on NZ Post workers
Response by New Zealand Post Limited to A Moseley on .
Awaiting classification.
Dear A Moseley,
Further to your request under the Official Information Act dated 22 August
2023(as detailed in the email below), this email is to gi...
Calculation of due dates under the OIA
Response by New Zealand Post Limited to Brooke Hart on .
Successful.
Hi Mark
You have asked for:
1. Any guideline, policy, or similar documents regarding how the due dates of OIA requests received by NZ Post should be c...
Information systems
Response by New Zealand Post Limited to [User 80394] (Account suspended) on .
Successful.
Kia Ora [User 80394 name removed by FYI.org.nz],
First and foremost, I would like to thank you for your patience.
Please find responses to your reque...
Who is the "OIA Officer"
Response by New Zealand Post Limited to [User 80394] (Account suspended) on .
Refused.
Kia Ora [User 80394 name removed by FYI.org.nz],
Please see responses to your OIA as requested.
1. Do you have a OIA team? If so, how many people are...
OIA request dated 2 July 2021 re 39 Station Road Post Office
Response by New Zealand Post Limited to Margaret Matthew on .
Partially successful.
Hi Margaret
Thank you for your patience regarding your OIA request about 39 Station
Road in Penrose. We have reviewed your request and we feel...
Delivery dockets required
Response by New Zealand Post Limited to Peter Duncan on .
Awaiting classification.
Kia Ora Mr Duncan,
Please be advised we have already provided you all the information
relating to the delivery of the documents which are in cont...
Bonuses paid to staff for long service
Response by New Zealand Post Limited to Mr A W J Falloon on .
Refused.
Kia Ora Mr Falloon,
I’m just following up on the email sent to you last week seeking
clarification on your request. If you’re able to come back...
Is NZ Post warehousing parcels from overseas if they arrive too quickly?
Response by New Zealand Post Limited to Micheal on .
Successful.
Hi Michael
Firstly, please accept my apologies for the delay in responding to your OIA request.
In response to your question "Is New Zealand Post cur...
Break down of UPU, IPC & APPU Fees
Response by New Zealand Post Limited to Mr Laing on .
Awaiting classification.
Kia Ora Mr Laing,
Further to your request under the Official Information Act dated 05
February 2023 (as detailed in the email below), this email is t...
Hello A Spiers
You may obtain a geospatial file showing all the postcodes in New Zealand by contacting [email address] to define which dataset best mee...
Total number of parcels that are paid for through Post Shops in a year
Response by New Zealand Post Limited to Gerry Shackleton on .
Refused.
Kia Ora Gerry,
First and foremost, thank you for your patience.
Please find responses to your OIA request as follows:
1. I would love to get any d...
Information Regarding Misrouted Inbound Receptacles, Efficiency for International Routes, Terminal Dues and Remail
Response by New Zealand Post Limited to Mr Laing on .
Awaiting classification.
Kia Ora Mr Laing,
Further to your request under the Official Information Act dated 01
February 2023 (as detailed in the email below), this email is t...
No email address or contact name for Privacy Act requests
Response by New Zealand Post Limited to S. Paurini on .
Partially successful.
Please note that a search of the NZ Post website for "privacy officer" gives a first search item which leads to the Contact List page at https://www.nz...
Wellington postal workers refusing to deliver pamphlets from "Better Wellington"
Response by New Zealand Post Limited to Paul Hope-Cross on .
Successful.
Kia Ora Paul,
I am responding to your Official Information Act 1982 (OIA) request about
Wellington postal workers refusing to deliver pamphlets from...
United States Postal Service (USPS) Service Suspension to New Zealand
Response by New Zealand Post Limited to John Sanders on .
Partially successful.
Hi John
Thank you for your request under the Official Information Act. Your request relates to all documents and correspondence between USPS (or anoth...
Handwritten postal code
Response by New Zealand Post Limited to Felix Lee on .
Information not held.
Kia Ora Mr Lee,
I can confirm we do not provide a handwritten postal code service.
We do however provide a reply paid service which is close to what...
Properties receiving electronic rates invoices
Response by Wellington City Council to Cody C on .
Successful.
Hello Cody,
Thank you for your patience following your request for information
concerning total and electronic rates invoices.
I am able t...
Information Surrounding Toitū Certification
Response by New Zealand Post Limited to NZ Taxpayers Union on .
Awaiting classification.
Kia Ora Regan,
I am writing in response to your correspondence requesting the following
information. This has been included with your initial OIA req...
delivery issues during Covid
Response by New Zealand Post Limited to Jon Dow on .
Partially successful.
Dear Jon
Thank you for your Official Information Act request received on 13 May
2020.
You have asked us the following questions:
...
Safety report for new NZ Post vehicle colour scheme
Response by New Zealand Post Limited to Jackie Kiriona on .
Successful.
Kia Ora Jackie,
This email is to advise you that we will be releasing the relevant
documentation in relation to the change from red to dark blue on v...
NZ Post Acquires Shareholding in Supply Chain Solutions (NZ) (2021) Limited
Response by Ministry of Business, Innovation & Employment to Daniel Ward on .
Refused.
Kia ora Daniel
I am responding to the request you made under the Official Information Act
1982 regarding NZ Post’s recent investment in Supply C...