Printed from https://fyi.org.nz/similar/request/3658-acc-official-complaints-investigation-unit-policy-and-process-to-be-followed-during-the-oci-complaint-process?page=2 on November 13, 2025 20:59

Requests similar to 'ACC Official Complaints Investigation Unit, Policy and process to be followed during the OCI complaint process.' (page 2)

Transference of ACC claimants to the Remote Claims Unit
Response by Accident Compensation Corporation to David Lawson on .
Awaiting classification.
Dear David    Please find attached our notice of an extension of time to your official information request dated 14 October 2020. If you have any qu...
ACC's Clinical Advisory Panel
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your requests of 9 - 15 November 2016 requesting the following information u...
Request for Official Information re ACC's Recover Independence Service/s Units
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your requests of 9 - 15 November 2016 requesting the following information u...
ACC policy and procedure on placing ACC claimants on a communications plan
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your requests of 9 - 15 November 2016 requesting the following information u...
Names of the medical, vocational, and medical case review independant assessors contract to ACC
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your requests of 9 - 15 November 2016 requesting the following information u...
Request for the disclosure of Reviewers' appointed by the Accident Compensation Corporation prior employment history with the Accident Compensation Corporation.
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your requests of 9 - 15 November 2016 requesting the following information u...
Request for copies of ACC's contract for services that apply to reviewers.
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your requests of 9 - 15 November 2016 requesting the following information u...
Request for copies of screen shots that can be generated from an ACC claimant's Eos Party level records on the ACC Party level information storage system, and also the Eos Claims level system.
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Please find attached an extension letter for your requests fyi-request-3656-6ecb034c and fyi-request-3658-a8226cac.   Yours s...
Request for Official Information with respect to the annual compensation the Accident Compensation Corporation has made to Mr Vasudeva Shivaraya Pai, and also to
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your email of 23 February 2017 requesting the following information under th...
Request for a copy of ACC2222 Remote Claims Unit referral form
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Kia ora David Lawson,   Thank you for your email of 03 February 2020 requesting information about the ACC2222 Remote Claims Unit referral form ....
Request for official information about ACC claims panels
Response by Accident Compensation Corporation to David Lawson on .
Partially successful.
Good morning Mr Lawson Thank you for your email of 26 September 2017, clarifying your request of 16 September 2017. ACC is working on your request an...
Request for confirmation from the Corporation as to whether ACC remove an ex-employees email address and replace it with an automatic response which redirects correspondence.
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson I refer to your email of 10 June 2019 with several questions regarding the following:   I would like to establish and be provided...
Ms Sandra Warwick ACC Office of the Complaints Investigator for ACC
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Tēnā koe Mr Lawson   Official Information Act request   Thank you for your email of 19 February 2018, requesting the following information und...
A copy of all policy documents dating from 1 December 2008 to 5 June 2009 that relate to ACC's management of long term claims
Response by Accident Compensation Corporation to David Lawson on .
Partially successful.
Dear Mr Lawson   Official Information Act request   Thank you for your email of 17 February 2017 requesting the following information under th...
Official Information request about ACC's privacy strategy, privacy plans and privacy policies.
Response by Accident Compensation Corporation to David Lawson on .
Successful.
Dear Mr Lawson   Official Information Act request   Thank you for your email of 17 November 2017 requesting the following information under th...
Request for confirmation of the names of the Head/Senior Manager of Privacy and the Head/Senior Manager of Official Information at ACC
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Kia ora David   Please find attached our response to your official information request dated 24 May 2019. If you have any questions about the resp...
Request for Official Information from ACC's intranet "The Sauce"
Response by Accident Compensation Corporation to David Lawson on .
Successful.
Dear Mr Lawson   Thank you for your email of 30 April 2016 requesting again that ACC provide you with an unblemished copy of the document Combined...
Partially Paid reference on 4.06: CLAIM SERVICE REPORTS
Response by Accident Compensation Corporation to David Lawson on .
Successful.
Good afternoon Mr Lawson   Please find attached a notice of extension. ACC needs until 15 December to complete its response to your requests.  ...
ACC reporting Policy/Guidelines for ACC approved physio under ACC Medfee and Functional Rehab. Contracts for treatment injury and additional injury occurring to ACC client under supervision.
Response by Accident Compensation Corporation to David Lawson on .
Successful.
Good afternoon Mr Lawson   Please find attached a notice of extension. ACC needs until 15 December to complete its response to your requests.  ...
Request for a copy of ACC's Service Delivery Model framework for 'high complexity claims' as at 16 February 2009, and copies of all updated iterations thereafter through to present.
Response by Accident Compensation Corporation to David Lawson on .
Partially successful.
Good afternoon Mr Lawson   Please find attached a notice of extension for your requests of 13 June 2018, that reference a 2009 document titled Str...
Part 1 Request for written statements from Reviewer Mr Rex Woodhouse, deemed to fit within the Meaning of Corporation as defined by section 39 (c)
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   ACC acknowledges receipt of your four emails dated 13 September 2018, numbered: o fyi-request-8667-2370d2b4 o fyi-request-8668...
Request for official information pertaining to a medical professional previously employed and or contracted to the Corporation.
Response by Accident Compensation Corporation to David Lawson on .
Successful.
Ref:0050955 Dear Mr Lawson   Official Information Act Request Thank you for your email of 8 November 2017, requesting the following informatio...
Request for the provision of information with respect to ACC's agreement for services between the Accident Compensation Corporation and New Lynn Physiotherapy
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson Official Information Act Request Thank you for your email of 14 December 2017.   ACC is working on your request and will be in to...
Request for full Official Information associated with the Corporation's Intricate Client Unit(and it's rebranded name through to present if it has been renamed).
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Thank you for your email of 13 February 2017 requesting information on the ‘Intricate Claims Unit’.   ACC is working on your...
Request for a copy of all policy documents dating from 5 June 2009 through to 11 April 2017 that relate to ACC's management of longterm claims.
Response by Accident Compensation Corporation to David Lawson on .
Long overdue.
Dear Mr Lawson   Official Information Act request   Thank you for your email of 12 April requesting the following information under the Offici...