Request for a copy of ACC2222 Remote Claims Unit referral form

David Lawson made this Official Information request to Accident Compensation Corporation

Response to this request is long overdue. By law Accident Compensation Corporation should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: David Lawson

Dear Accident Compensation Corporation,

1.

It would be appreciated if you could supply me a copy of the ACC2222 Remote Claims Unit referral form first used, and copies of all the iterations that have been updated through to present.

2.

I note that the Wellington Central Branch and the Remote Claims Unit have now been amalgamated into the Te Ara Tika Unit....please confirm as to whether the ACC2222 Remote Claims Unit referral form will continue to be used unchanged or a separate form is now being rebranded and used. If a new form is being used please supply me with a copy of the new equivalent form of the old ACC2222 Remote Claims Unit referral form.

3.

Since claimants have been discriminatively selected to be transferred to Wellington Central Branch, please supply a copy of the equivalent referral form as to the ACC2222 Remote Claims Unit used for the RCU that ACC staff use for the referral and transference to the Wellington Central Branch since inception of said branch.

4.

Please supply copies of all other selective criteria and forms that an ACC staff member was required to complete to facilitate a claimant into the Wellington Central Branch.

5.

Likewise since claimants were discriminatively selected to be transferred to the RIS branch please supply a copy of the equivalent referral form as to the ACC2222 Remote Claims Unit used for the RCU that ACC staff use for the referral and transference to the historical RIS team.

6.

Please supply copies of all other selective criteria and forms that an ACC staff member was required to complete to facilitate a claimant into the RIS Unit when it was functional.

7.

Please supply copies of all other selective criteria and forms that an ACC staff member is required to complete to facilitate a claimant into Te Ara Tika Unit.

I confirm that under s16(2) of the Official Information Act, my preferred way of receiving a response is by email to the address from which ACC received the original request, not by post.

Thank you for your time and assistance.

Yours faithfully,

David Lawson

Yours faithfully,

David Lawson

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From: Government Services
Accident Compensation Corporation

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days. We will try to respond your query as
quickly as possible.

 

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.

 

 

Ngā mihi

 

OIA Services Team

       
OIA Services, ACC

Tel. 0800 101 996
ACC / OIA Services 2385 / Justice Centre - Level 7  
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
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From: Government Services
Accident Compensation Corporation

Kia ora David Lawson,
 

Thank you for your email of 03 February 2020 requesting information
about the ACC2222 Remote Claims Unit referral form .

Due to the nature of your request, ACC’s OIA Services team is responding
to it under the Official Information Act 1982.

We will endeavour to respond to your request as soon as possible and in
any event no later than  20 working days after the day your request was
received. 

If we are unable to respond to your request by then, we will notify you of
an extension of that timeframe. If you have any questions, we are happy to
work with you to resolve them. 

We can be contacted via email at [email address].

Ngā mihi

   
             
 
  Sasha Wood, Acting Manager OIA Services, ACC  
  ACC cares about the environment – please don’t print this  
  email    
    unless it is really necessary. Thank you.    

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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From: Government Services
Accident Compensation Corporation


Attachment GOV 003603 ATTACHMENT.pdf
757K Download View as HTML

Attachment GOV 003603 RESPONSE.pdf
416K Download View as HTML


Kia ora David

Please find attached our response to your official information request
dated 03 February 2020. If you have any questions about the response you
can contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here. 

 

Ngâ mihi

   
             
 
    Sasha Wood, Acting Manager OIA Services, ACC  
  ACC cares about the environment – please don’t print this  
  email    
    unless it is really necessary. Thank you.    

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/

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