ACC policy and procedure on placing ACC claimants on a communications plan

David Lawson made this Official Information request to Accident Compensation Corporation

Response to this request is long overdue. By law Accident Compensation Corporation should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: David Lawson

Dear Accident Compensation Corporation,

It would be appreciated if you could please provide to me all official information associated with ACC policy, procedure, and rules that relate to “communication plans” that ACC use.

Please also provide all information accosiated with ACC policy, procedure and rules that relate to "care indicators" that I believe ACC use.

under s16(2) of the Official Information Act, my preferred way of receiving a response is by email to the address from which ACC received the original request, not by post

Thank you for your time and assistance.

Yours faithfully,

David Lawson

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From: Government Services
Accident Compensation Corporation

Dear Mr Lawson

 

Official Information Act request

 

Thank you for your requests of 9 - 15 November 2016 requesting the
following information under the Official Information Act 1982 (the Act):

 

·         ACC’s Clinical Advisory Panel

·         Request for Official Information re ACC’s Recover Independence
Service/s Units

·         ACC policy and procedure on placing ACC claimants on a
communications plan

·         Names of the medical, vocational and medical case review
independent assessors contract to ACC

·         Request for the disclosure of Reviewers’ appointed by the
Accident Compensation Corporation prior employment history with the
Accident Compensation Corporation

·         Request for copies of ACC’s contract for services that apply to
reviewers

 

We apologise for the delay in acknowledging your requests. Due to the
impact of the North Canterbury earthquake, ACC’s Head Office was closed
over the period 14 to 23 November 2016.

 

This email is to inform you that we require an extension of time to
prepare responses to your requests until 6 March 2017. This is to allow
for consultation to make decisions on your requests, and as the requests
necessitate a search through a large quantity of information.

 

This extension complies with section 15A(1)(a) and (b) of the Act.

 

ACC will do all it can to respond to your request before the new due date,
if that is at all possible.

 

In the meantime, if you have any questions we will be happy to work with
you to resolve these. We can be contacted by email at
[1][email address].

 

 

Kind regards

 

Government Services

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
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References

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1. mailto:[email address]

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From: David Lawson

Dear Government Services,

I note your communication received 7 December 2016, in response to this specific OIA request.

Pursuant to section 12 subsection (3) of the OIA 1982, considering that the information that I have requested is already be in existence, and my request is really specific and would not require the Corporation to search through a large quantity of information, and with the information being requested for the purposes of review and appeal decisions I respectfully request that ACC make the information associated with this Official Information request available to me per section 12 subsection (3) of the Official Information Act under urgency, by the end of business close on the 16 December 2016.

I appreciate your time and assistance.

Yours sincerely,

David Lawson

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From: Government Services
Accident Compensation Corporation

Dear Mr Lawson,

 

Thank you for you emails of 12 December 2016 requesting the release of
some of the information you requested between 9-15 November 2016.

 

In the extension notice sent to you on 7 December 2016, we advised you
that we require time for consultation to make decisions on your requests.
This is in addition to the time needed to search through a large quantity
of information. The work required to respond to your requests is
considerable and so we consider the extension we have put in place until 6
March 2017 to be appropriate in the circumstances.

 

However, we note that there is similar information regarding communication
plans and the use of care indicators already on the fyi.org.nz website,
which you may find useful in the mean time.

 

The following link contains our response to your request of 9 March 2016,
which included a request for information on communication plans (refer to
response to request four):

 

[1]https://fyi.org.nz/request/3731-intricat...

 

The following link also covers the topic of communication plans:

 

[2]https://fyi.org.nz/request/3314-acc-and-...

 

We also refer you to the following link for information on care
indicators:

 

[3]https://fyi.org.nz/request/1888-care-ind...

 

 

Kind regards,

 

Government Services

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://fyi.org.nz/request/3731-intricat...
2. https://fyi.org.nz/request/3314-acc-and-...
3. https://fyi.org.nz/request/1888-care-ind...

Link to this

From: David Lawson

Dear Government Services,

Thank you for your communications of 7th and 16th December 2016 responding to my specific Official information request of 13 November 2016 which requested the supply of the following official information as quoted directly from my original OIA request through the FYI Website;

"From: David Lawson

November 13, 2016

Dear Accident Compensation Corporation,

It would be appreciated if you could please provide to me all official information associated with ACC policy, procedure, and rules that relate to “communication plans” that ACC use.

Please also provide all information accosiated with ACC policy, procedure and rules that relate to "care indicators" that I believe ACC use.

under s16(2) of the Official Information Act, my preferred way of receiving a response is by email to the address from which ACC received the original request, not by post.

Thank you for your time and assistance.

Yours faithfully,

David Lawson"

I am looking forward to receiving this specific official information by the end of business close today, being the 6 March 2017, in line with the OIA section 15 (1) (a) and (b) extension ACC Government Services advised on 7th December 2016 to allow for ACC Government Services to the supply to me the official information requested in my specific OIA request of 13 November 2016.

I note that this specific request which is a stand alone OIA request relates to the provision/supply to me of copies of (1) all official information associated with ACC policy, procedure, and rules that relate to “communication plans, and (2) all information associated with ACC policy, procedure and rules that relate to "care indicators" that I believe ACC use, and should be easily retrievable from ACC.

As per my original OIA request of 13 November 2016, under s16(2) of the Official Information Act, my preferred way of receiving a response is by email to the address from which ACC received the original request, not by post.

I thank you for your time and assistance.

David Lawson

Link to this

From: Government Services
Accident Compensation Corporation


Attachment RESPONSE 1.pdf
2.0M Download View as HTML

Attachment DOCUMENTS FOR RELEASE.pdf
6.7M Download View as HTML


Dear Mr Lawson

 

Please find attached our response to your requests for information under
the Official Information Act 1982, dated 9, 13 and 15 November 2016.

 

Yours sincerely

 

Government Services

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

Link to this

Things to do with this request

Anyone:
Accident Compensation Corporation only: