Ref: 2223-0952

 

Dear Felix Lee,

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 8^th November 2022 requesting under the
Official Information Act 1982 (the Act), the following:

“Can you please tell me:

 

1. average Immigration Contact Centre (ICC) wait time for both the
priority line and public line for October 2022 2. current number of
employees assigned to answer ICC calls 3. who is eligible to call the
priority line at ICC?”

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.

 

Nâku noa, nâ

 

Ministerial Services

 

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

References

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1. mailto:[MBIE request email]

Kia ora Felix

 

Please find attached the Ministry of Business, Innovation and Employment’s
response to your Official Information Act request.

 

Ngâ mihi

 

Ministerial Services

Te Whakatairanga Service Delivery

Ministry of Business, Innovation and Employment

15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140

[1]http://mbieintranet/assets/MBIE-visual-i...

 

References

Visible links