Request for Information on External Legal Expenditure, Investigator Engagements & Assessor Governance Frameworks (2019–2025)
SPENCER JONES made this Official Information request to Accident Compensation Corporation
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From: SPENCER JONES
Under the Official Information Act 1982, I request the following information relating to ACC’s use of external legal providers, investigative contractors, and independent medical assessors for the period 1 January 2019 – 31 December 2025 (or the most recent period available).
This request focuses on aggregated financial data, governance frameworks, and contract structures only.
1. External Legal Services (Litigation, Reviews, ICRA, Advisory)
1.1 Annual total expenditure on external legal services for each financial year 2019/20–2024/25, broken down by:
ICRA representation
FairWay Review representation
District Court appeals
High Court litigation
Court of Appeal / Supreme Court matters
Specialist advisory work
Panel-provider costs
(If already held in internal summary or dashboard form, providing that report satisfies this request.)
1.2 Number of matters referred externally vs internally each year, for:
ICRA
Reviews
District Court appeals
High Court appeals
2. Private Investigators & External Fact-Finding Contractors
2.1 Total annual expenditure on private investigators or contracted fact-finding services, including surveillance providers, for each financial year 2019/20–2024/25.
2.2 A high-level list of categories of investigative services used, such as:
surveillance
social-media scanning
background checks
workplace or functional-capacity observation
site or circumstance investigations
(not requesting provider identities)
3. Independent Medical Examiners (IMEs) & Panel-Assessor Governance
3.1 A copy of ACC’s current governance, procurement, and quality-assurance framework for:
Independent Medical Examiners
specialist assessors
vocational and functional assessors
mental-health and neuropsychological assessors
This may include any documents outlining:
selection and accreditation processes
training or competency requirements
performance-monitoring systems
audit mechanisms
conflict-of-interest management
escalation or removal procedures
If extensive, an index of documents is sufficient.
3.2 Aggregate annual expenditure on IME and panel assessments, broken down by assessment type if held in that form.
4. Contractual Structures & Oversight
4.1 High-level description or copy of any internal policies relating to:
when external legal services should be used in preference to internal counsel
when private investigators may be engaged
how IMEs are selected for ICRA, reviews, or court matters
monitoring and auditing of external providers
thresholds for escalation to external legal or investigative resourcing
(Again, if documents are extensive, an index is acceptable.)
Format
I request the above in electronic format (Excel, PDF, or internal summary documents).
If any part of this request is likely to exceed reasonable collation, please advise so I may refine it.
Thank you for your assistance.
Kind regards,
Spencer Jones
From: Government Services
Accident Compensation Corporation
Kia ora,
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Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).


SPENCER JONES left an annotation ()
This OIA is part of a wider public-interest effort to understand how ACC uses external legal services, investigative contractors, and independent medical assessors.
ACC frequently engages:
external law firms for reviews, ICRA hearings, and court appeals
private investigators or fact-finding contractors
independent medical examiners (IMEs) and panel assessors
These arrangements involve significant public expenditure and directly influence claim outcomes.
This request does not seek names of providers or any personal information.
It seeks only aggregated expenditure, high-level categories, and the governance frameworks ACC uses to oversee these external parties.
Understanding these systems helps clarify:
how often ACC escalates matters to external legal counsel
the balance between internal vs external case handling
how IMEs and panel assessors are governed
what policies guide the use of investigators or contractors
how ACC ensures quality, fairness, and accountability
The information requested should already exist in ACC’s internal legal, procurement, and provider-governance systems.
Updates will be posted here when ACC responds.
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