Tçnâ koe,

 

Thank you for your email. 

 

Under the Official Information Act (OIA), agencies are required to respond
to requests for official information as soon as reasonably practicable and
no later than 20 working days after receiving them.

If your request is for data that Health NZ holds, have you checked
[1]Lighthouse first to see if the data you are seeking is already
published?

 

Lighthouse is a searchable catalogue that makes a range of data and
analytics products available to New Zealanders to enable easier, faster
access to insights about health services.

 

You can find further information about how OIA timeframes are calculated,
including the Ombudsman’s OIA calculator, at the link below:
[2]Official information calculators | Ombudsman New Zealand

 

We will provide a response to your request in line with the statutory
timeframes set out in the OIA.

We appreciate your understanding and patience during this time.

 

Ngâ mihi,
Health NZ | Te Whatu Ora

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References

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Tēnā koe Corin

Thank you for your email of 26 February 2026, asking for the following
information under the Official Information Act 1982 (the OIA):

 
"I am seeking information relating to the decision to register or
participate in the Emergency Q app for the Middlemore Hospital Emergency
Department.

In particular, I am looking for:
- A business case, proposal, briefing, report, or assessment prepared in
relation to Emergency Q.
- Contracts, memoranda of understanding, agreements, or terms of
engagement with Emergency Q.
- Information regarding costs, payments, funding arrangements, or
financial commitments associated with Emergency Q.
- Privacy impact assessments, data-sharing agreements, or documentation
describing the patient information pathway, including what data is
collected, stored, shared, or accessed through the app, and how this is
done.
- Internal correspondence (including emails and meeting minutes)
discussing the consideration, approval, or implementation of Emergency Q.
- The date the decision was made to proceed with registration and the
decision-maker(s) involved."

This email is to let you know that Health NZ needs more time to make a
decision on your request.

The OIA requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision, to 28 April 2026.

This extension is required because the consultations necessary to make a
decision on the request are such that a proper response cannot reasonably
be made within the original time limit.

If you have any questions, please contact us
at [1][email address] 

If you are not happy with this extension, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.

 

Ngā mihi

 

Georgie 

Advisor

Government Services (OIA)

[3][email address]

Health New Zealand | Te Whatu Ora

 

Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

References

Visible links
1. mailto:[email address]
mailto:[Health New Zealand request email]
2. http://www.ombudsman.parliament.nz/
http://www.ombudsman.parliament.nz/
3. mailto:[email address]

Kia ora Corin
 
Thank you for your request for information regarding Emergency Q App on 26
February 2026. Please find attached our response to your request.
 
If you have any questions, please get in touch at
[1][email address]
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngā mihi, 
 
 
 
 

Georgie 

Advisor

Government Services (OIA)

[3][email address]

Health New Zealand | Te Whatu Ora

 

Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

References

Visible links
1. mailto:[Health New Zealand request email]
2. file:///tmp/
3. mailto:[email address]