Record management of text messages

jessica fathom made this Official Information request to Ministry of Social Development

The request was partially successful.

From: jessica fathom

Dear Ministry of Social Development,

This is an Official Information Act request seeking information about the records management of text messages (SMS) sent/received on staff work phones and how text messages are stored and archived on a central document management system.

Please provide the policy and procedure around the records management of text messages sent/received on staff work phones. Please also provide any operational documents about how the Ministry ensures all text messages sent/received on staff phones are captured on a document management system – for example, instructions given to staff on record management obligations regarding text messages.

Please provide the product description and operational set up of software installed on any staff phones to back up and store text messages to a document management system.

Lastly, in the month of September 2012 around how many text messages sent/received on staff phones were stored on the Ministry’s central document management system?

Yours faithfully,

jessica fathom

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From: OIA_Requests (MSD)
Ministry of Social Development

Dear Jessica Fathom

Thank you for your email received 8 October 2012, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.

Regards
Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development

-----Original Message-----
From: jessica fathom [mailto:[OIA #596 email]]
Sent: Saturday, 6 October 2012 9:10 p.m.
To: Info (MSD)
Subject: Official Information Act request - Record management of text messages

Dear Ministry of Social Development,

This is an Official Information Act request seeking information about the records management of text messages (SMS) sent/received on staff work phones and how text messages are stored and archived on a central document management system.

Please provide the policy and procedure around the records management of text messages sent/received on staff work phones. Please also provide any operational documents about how the Ministry ensures all text messages sent/received on staff phones are captured on a document management system - for example, instructions given to staff on record management obligations regarding text messages.

Please provide the product description and operational set up of software installed on any staff phones to back up and store text messages to a document management system.

Lastly, in the month of September 2012 around how many text messages sent/received on staff phones were stored on the Ministry's central document management system?

Yours faithfully,

jessica fathom

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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From: OIA_Requests (MSD)
Ministry of Social Development


Attachment Fathom Jessica Final Response dated 12 November 2012.pdf
711K Download View as HTML


Dear Jessica Fathom,
 
please find attached the Ministry's response to your Official Information
Act request of 6 October 2012.
 
Regards
Official and Parliamentary Information team   |  Ministerial and Executive
Services
Ministry of Social Development
 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

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