Email retention policy

Cody C made this Official Information request to Christchurch City Council

The request was successful.

From: Cody C

Dear Christchurch City Council,

Please supply a copy of the email retention policy used by the organisation.

Yours faithfully,

Cody C

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From: Official Information
Christchurch City Council


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Kia ora Cody,

 

Thank you for your email.

 

We are handling your request under the Local Government Official
Information and Meetings Act 1987 (LGOIMA). We have forwarded it to the
appropriate Christchurch City Council staff, and we will provide a
response or update within 20 working days of the date we received your
request. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.

 

If you have any queries, please feel free to contact me. If any additional
factors come to light which are relevant to your request, please do not
hesitate to contact me so that these can be taken into account.

 

If you have not had a reply within 10 working days, please email
[1][Christchurch City Council request email]

 

Kind regards,

 

Jess Griffin
Information Coordinator
Official Information

 

 

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This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[2]Christchurch City Council logo

References

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1. mailto:[Christchurch City Council request email]
2. Christchurch City Council logo
https://ccc.govt.nz/

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From: Official Information
Christchurch City Council


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Attachment CCC Records Management Policy.pdf
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Kia Ora Cody,

 

On 27 March 2024, you requested the following information, under the Local
Government Official Information and Meetings Act 1987 (LGOIMA):

 

Please supply a copy of the email retention policy used by the
organisation.

 

Staff have confirmed that we have technical controls in place for the
retention of emails in Microsoft 365. This is set up to retain all emails
within outlook for 30 years. Teams Documents and Chat records are kept for
3 years.

 

The policy pertaining to retention of records (including email) is
attached but please note that this is currently in the process of being
reviewed.

 

Our Information and Records Management Team Leader is almost done with the
first draft of a revised Record Management policy and that will then
circulate to Information Management, Cybersecurity, & our Legal teams
before putting it out for feedback to the wider business. Until that
process is completed, the attached document remains the current policy in
practice.

 

You have the right to ask the Ombudsman to investigate and review our
decision. Complaints can be sent by email to
[1][email address].

 

Publication of responses to LGOIMA requests

Please note: our LGOIMA responses may be published on the Christchurch
City Council website a month after they have been responded to, with
requesters’ personal details withheld. If you have any concerns about
this, please contact the Official Information team on
[2][Christchurch City Council request email].

 

Yours sincerely,

 

Sean Rainey
Manager Official Information and Privacy Officer
Official Information Team

Office of the Mayor and Chief Executive

 

 

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[3][IMG]

 

 

 

 

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[4]Christchurch City Council logo

References

Visible links
1. mailto:[email address]
2. mailto:[Christchurch City Council request email]
3. https://www.facebook.com/ChristchurchCit...
4. Christchurch City Council logo
https://ccc.govt.nz/

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From: Cody C

Thank you, Sean.

Yours sincerely,

Cody C

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