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Record management of text messages

jessica fathom made this Official Information request to Ministry of Social Development

The request was partially successful.

From: jessica fathom

Dear Ministry of Social Development,

This is an Official Information Act request seeking information about the records management of text messages (SMS) sent/received on staff work phones and how text messages are stored and archived on a central document management system.

Please provide the policy and procedure around the records management of text messages sent/received on staff work phones. Please also provide any operational documents about how the Ministry ensures all text messages sent/received on staff phones are captured on a document management system – for example, instructions given to staff on record management obligations regarding text messages.

Please provide the product description and operational set up of software installed on any staff phones to back up and store text messages to a document management system.

Lastly, in the month of September 2012 around how many text messages sent/received on staff phones were stored on the Ministry’s central document management system?

Yours faithfully,

jessica fathom

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From: OIA_Requests (MSD)
Ministry of Social Development

Dear Jessica Fathom

Thank you for your email received 8 October 2012, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.

Regards
Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development

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From: OIA_Requests (MSD)
Ministry of Social Development

Attachment Fathom Jessica Final Response dated 12 November 2012.pdf
711K Download View as HTML

Dear Jessica Fathom,
 
please find attached the Ministry's response to your Official Information
Act request of 6 October 2012.
 
Regards
Official and Parliamentary Information team   |  Ministerial and Executive
Services
Ministry of Social Development
 

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