Printed from https://fyi.org.nz/request/1298-all-correspondence-and-internal-documentation-in-relation-to-security-and-privacy-concerns-with-the-metrocard-services?unfold=1 on November 22, 2024 05:11

All correspondence and internal documentation in relation to security and privacy concerns with the Metrocard services.

Chris Smith made this Official Information request to Canterbury Regional Council

The request was successful.

From: Chris Smith

Dear Canterbury Regional Council,

This is an Official Information Act Request.

I wish to request all non-draft internal documentation and any related correspondence regarding privacy issues discovered with the Metrocard services between the 1st January 2013 and the 10th November 2013.

Documentation should include (but is not limited to) any incident reports, change requests or official reports. Correspondence should include (but is not limited to) any email or transcripts between internal staff, contractors or members of the public that may have reported the flaws.

Yours faithfully,
Chris Smith

Link to this

From: Charles Whatman
Canterbury Regional Council

Dear Chris

 

REQUEST FOR INFORMATION

 

Your request for information was received on 11/11/13.  Under the Local
Government Official Information and Meetings Act 1987 Environment
Canterbury has 20 working days to respond to your request.  Your request
has been passed to the person(s) responsible for responding and you will
be contacted as soon as possible but no later than 9/12/13.

 

Yours sincerely

Charles

------------------- Original Message -------------------
From: [1][OIA #1298 email]
Received: 11/11/2013 1:28 p.m.
To: ECInfo; Services, Customer
Subject: Official Information Act request - All correspondence and
internal documentation in relation to security and privacy concerns with
the Metrocard services.

     Dear Canterbury Regional Council,
    
     This is an Official Information Act Request.
    
     I wish to request all non-draft internal documentation and any
     related correspondence regarding privacy issues discovered with the
     Metrocard services between the 1st January 2013 and the 10th
     November 2013.
    
     Documentation should include (but is not limited to) any incident
     reports, change requests or official reports. Correspondence should
     include (but is not limited to) any email or transcripts between
     internal staff, contractors or members of the public that may have
     reported the flaws.
    
     Yours faithfully,
     Chris Smith
    
     -------------------------------------------------------------------
    
     This is an OIA request done via the FYI website.
    
     Please do not send progress updates as PDF files.
    
     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [2]https://fyi.org.nz/help/officers
    
     If you find this service useful as an OIA officer, please ask your
     web manager to link to us from your organisation's OIA page.
    
    
     -------------------------------------------------------------------

References

Visible links
1. mailto:[OIA #1298 email]
2. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

Chris Smith left an annotation ()

Response is late, will give them a couple days and chase up on Thursday-ish

Link to this

From: Chris Smith

Good morning,

The response to this OIA request is now overdue.

If a response is not received shortly I will be lodging a complaint with the ombudsman.

Yours sincerely,
Chris Smith

Link to this

From: Charles Whatman
Canterbury Regional Council

Attachment image005.png
2K Download

Attachment image004.png
1K Download

Attachment image006.png
1K Download

Attachment image002.png
1K Download

Attachment image001.png
5K Download

Attachment image003.png
1K Download

Attachment image001.png
25K Download

Attachment image002.png
1K Download

Attachment image003.png
1K Download

Attachment image004.png
1K Download

Attachment image005.png
7K Download

Attachment image006.png
2K Download

Attachment image007.png
0K Download

Attachment Screenshot 2013 06 27 21 06 42.png
67K Download

Attachment Screenshot 2013 06 27 21 07 07.png
73K Download

Attachment Screenshot 2013 06 27 21 07 31.png
65K Download

Attachment WRD000.jpg
0K Download

Attachment Re SSL cert issue.html
18K Download

Attachment image002.png
21K Download

Attachment image001.png
9K Download

Attachment image007.png
0K Download

Attachment image001.png
24K Download

Attachment RE Private disclosure of vulnerability.html
38K Download

Attachment RE Private disclosure of vulnerability.html
40K Download

Attachment Info regarding Hacker video.docx
13K Download View as HTML

Attachment FW Renew Your GeoTrust SSL Certificate.html
20K Download

Attachment 2013 07 30 INIT Jira Database entry.docx
16K Download View as HTML

Attachment Out of Office Metrocard.html
1K Download

Attachment Fwd Private disclosure of vulnerability.html
21K Download

Attachment FW Private disclosure of vulnerability.html
20K Download

Attachment FW Private disclosure of vulnerability.html
23K Download

Attachment RE Private disclosure of vulnerability.html
29K Download

Attachment FW Private disclosure of vulnerability.html
30K Download

Attachment FW Private disclosure of vulnerability.html
35K Download

Attachment 2013 09 12 Card 634274.pdf
56K Download View as HTML

Attachment FW Private disclosure of vulnerability.html
40K Download

Attachment FW Private disclosure of vulnerability.html
37K Download

Attachment RE Private disclosure of vulnerability.html
35K Download

Attachment Re Private disclosure of vulnerability.html
35K Download

Attachment RE Private disclosure of vulnerability.html
37K Download

Attachment FW Private disclosure of vulnerability.html
24K Download

Attachment FW Private disclosure of vulnerability.html
32K Download

Attachment RE Private disclosure of vulnerability.html
29K Download

Attachment Re WG Private disclosure of vulnerability.html
42K Download

Attachment Fwd Private disclosure of vulnerability.html
18K Download

Attachment Fwd Private disclosure of vulnerability.html
19K Download

Attachment Fwd Private disclosure of vulnerability.html
19K Download

Attachment Fwd Private disclosure of vulnerability.html
20K Download

Attachment Re Private disclosure of vulnerability.html
18K Download

Attachment RE Private disclosure of vulnerability.html
32K Download

Attachment Fwd Private disclosure of vulnerability.html
25K Download

Attachment Re Private disclosure of vulnerability.html
24K Download

Attachment RE Private disclosure of vulnerability.html
37K Download

Attachment Re AW Private disclosure of vulnerability.html
47K Download

Attachment RE Metrocard.html
54K Download

Attachment image001.png
9K Download

Attachment image002.jpg
1K Download

Attachment FW Private disclosure of vulnerability.html
43K Download

Attachment 13 09 27 SOP 2 3 Violence at Central Station.docx
19K Download View as HTML

Attachment 13 09 27 Interchange Incident 1.docx
12K Download View as HTML

Attachment 13 09 27 Interchange Incident 2.docx
13K Download View as HTML

Attachment 13 09 27 Interchange Incident 3.docx
12K Download View as HTML

Attachment 13 09 27 Interchange Incident 4.docx
14K Download View as HTML

Attachment FW Metrocard.html
56K Download

Attachment image003.jpg
1K Download

Attachment Re Private disclosure of vulnerability.html
36K Download

Attachment Fwd Private disclosure of vulnerability.html
36K Download

Attachment FW Private disclosure of vulnerability.html
41K Download

Attachment Re Private disclosure of vulnerability.html
29K Download

Attachment RE Private disclosure of vulnerability.html
44K Download

Attachment FW Private disclosure of vulnerability.html
43K Download

Attachment FW Private disclosure of vulnerability.html
44K Download

Attachment RE Private disclosure of vulnerability.html
58K Download

Attachment Re Private disclosure of vulnerability.html
44K Download

Attachment Re Renew Your GeoTrust SSL Certificate.html
30K Download

Attachment Re SSL certificate.html
4K Download

Attachment RE Site Certificate message.html
21K Download

Attachment FW Site Certificate message.html
38K Download

Attachment Fwd Site Certificate message.html
35K Download

Attachment RE not sure if this will be any help.html
18K Download

Attachment RE ASB E Commerce DPS Load Form Metroinfo 03 04 13.html
16K Download

Attachment FW ASB E Commerce DPS Load Form Metroinfo 03 04 13.html
22K Download

Attachment DOB Flowback from a Presale EVENDpc to database.html
12K Download

Attachment Response to your Email re Metrocards.html
5K Download

Attachment 64K Desfire Cards.html
2K Download

Attachment RE 64K Desfire Cards.html
3K Download

Attachment RE DOB Flowback from a Presale EVENDpc to database.html
14K Download

Attachment Hacker.html
1K Download

Attachment Re Metrocard threat.html
2K Download

Attachment FW John Gallagher NZ Police.html
1K Download

Attachment John Gallagher.vcf
0K Download

Attachment Metrocard media statement.html
4K Download

Attachment Re Metrocard media statement.html
15K Download

Attachment FW unresponded to email.html
3K Download

Attachment Metro Card.txt
1K Download View as HTML

Hi Chris,

 

Thank you for your Official Information Request.

 

Apologies for the delay in replying to you.

 

Please find attached all the correspondence in regards to regarding
privacy issues discovered with the Metrocard services between the 1st
January 2013 and the 10^th November 2013.

 

Kind regards,

Charles

 

From: Customer Services
Sent: Monday, 11 November 2013 2:26 p.m.
To: Charles Whatman
Subject: FW: Official Information Act request - All correspondence and
internal documentation in relation to security and privacy concerns with
the Metrocard services. EMAIL:04030044

 

FYI- I belive im correct in sending this to you. I have responded to the
customer letting them know we have received this.

------------------- Original Message -------------------
From: [1][OIA #1298 email]
Received: 11/11/2013 1:28 p.m.
To: ECInfo; Services, Customer
Subject: Official Information Act request - All correspondence and
internal documentation in relation to security and privacy concerns with
the Metrocard services.

     Dear Canterbury Regional Council,
    
     This is an Official Information Act Request.
    
     I wish to request all non-draft internal documentation and any
     related correspondence regarding privacy issues discovered with the
     Metrocard services between the 1st January 2013 and the 10th
     November 2013.
    
     Documentation should include (but is not limited to) any incident
     reports, change requests or official reports. Correspondence should
     include (but is not limited to) any email or transcripts between
     internal staff, contractors or members of the public that may have
     reported the flaws.
    
     Yours faithfully,
     Chris Smith
    
     -------------------------------------------------------------------
    
     This is an OIA request done via the FYI website.
    
     Please do not send progress updates as PDF files.
    
     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [2]https://fyi.org.nz/help/officers
    
     If you find this service useful as an OIA officer, please ask your
     web manager to link to us from your organisation's OIA page.
    
    
     -------------------------------------------------------------------

 

Charles Whatman
Advisory Officer I [3]Logo
Environment Canterbury
PO Box 345, Christchurch 8140
Customer Services: 0800 324 636
Pollution Hotline: 0800 76 55 88
[4]Facebook  [5]Twitter 
[6]YouTube
Facilitating sustainable development in [7]ecan.govt.nz
the Canterbury region

References

Visible links
1. mailto:[OIA #1298 email]
2. https://fyi.org.nz/help/officers
4. http://www.facebook.com/EnvironmentCante...
5. http://twitter.com/ECan
6. http://www.youtube.com/user/ecangovt
7. http://ecan.govt.nz/

hide quoted sections

Link to this

From: Chris Smith

Good Afternoon,

Thank you very much for the detailed response.

A quick look through some of the attachments indicates that there may be some sensitive information contained within.

e.g:
https://fyi.org.nz/request/1298/response...

If this information is used for authenticating to sensitive services (i.e. appears to be for dps/credit card processing) they should be changed immediately as the information included in the response should now be considered public.

Yours sincerely,
Chris Smith

Link to this

From: David Stenhouse
Canterbury Regional Council

Hi Chris
Thanks for your vigilance in checking the OIR documents for anything sensitive. I can confirm that there is no issue with the information in the email as it is not current.

Thanks again and I wish you and your family well for Xmas and the new year.

David Stenhouse
Manager Public Transport
Environment Canterbury
Ph: 021 226 6987

-----Original Message-----
From: Chris Smith [mailto:[OIA #1298 email]]
Sent: Thursday, 12 December 2013 2:06 p.m.
To: Charles Whatman
Subject: Re: Official Information Act request - All correspondence and internal documentation in relation to security and privacy concerns with the Metrocard services

Good Afternoon,

Thank you very much for the detailed response.

A quick look through some of the attachments indicates that there
may be some sensitive information contained within.

e.g:
https://fyi.org.nz/request/1298/response...

If this information is used for authenticating to sensitive
services (i.e. appears to be for dps/credit card processing) they
should be changed immediately as the information included in the
response should now be considered public.

Yours sincerely,
Chris Smith

-----Original Message-----

Hi Chris,

 

Thank you for your Official Information Request.

 

Apologies for the delay in replying to you.

 

Please find attached all the correspondence in regards to
regarding
privacy issues discovered with the Metrocard services between the
1st
January 2013 and the 10^th November 2013.

 

Kind regards,

Charles

 

From: Customer Services
Sent: Monday, 11 November 2013 2:26 p.m.
To: Charles Whatman
Subject: FW: Official Information Act request - All correspondence
and
internal documentation in relation to security and privacy
concerns with
the Metrocard services. EMAIL:04030044

 

FYI- I belive im correct in sending this to you. I have responded
to the
customer letting them know we have received this.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #1298 email]

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your
web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

hide quoted sections

Link to this

Things to do with this request

Anyone:
Canterbury Regional Council only: