Hi Lyndon

That was the thing that needed resolving, which if those certificates you had actually purchased.

Do you know which type of certificate you bought?

Alternately we can purchase and install a certificate for you to make sure we have the full stack of certificates. 

Martin Anderson


Phone: (03) 6231 9110
[mobile number]

On 11/07/2013, at 1:57 PM, Lyndon Walker <[email address]> wrote:

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Hi Martin and Scott


From the link below… (I have taken the liberty of typing it out for you) you need to download and install the  SSL Web Server one, not 100% sure which of the two you need, I would guess that the or Wildcard is the one to go for












From: Martin Anderson [mailto:[email address]]
Sent: Thursday, 11 July 2013 3:42 p.m.
To: Scott Savage
Cc: Lyndon Walker; Claire Nicholls
Subject: Re: SSL cert issue


Hi Scott and Lyndon


We do already have a Thawte intermediate certificate installed so we presume that the particular type of SSL certificate you purchased requires a different intermediate certificate.


If you can supply the correct intermediate certificate for your type of certificate we can load that.


Kind regards,


Martin Anderson



On 11 July 2013 13:33, Scott Savage <[email address]> wrote:

Hi Martin


Are you happy to complete this step? Looks to be an added step to the certificate install (that Ionata completed already).

Any issues let me know and I can raise with our technical teams.





From: Lyndon Walker [mailto:[email address]]
Sent: Thursday, 11 July 2013 3:19 p.m.
To: Scott Savage;
[email address]
Cc: Claire Nicholls
Subject: SSL cert issue


Hi All


I have been talking to Thawte regarding the problem


There suggestion is in the screen shot below


Can you please pass this onto who ever can perform this task, and let me know the outcome








PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636


Lyndon Walker
ICT Systems Engineer
Environment Canterbury

[mobile number]
[email address]