Instances of payroll error in the 2012 calendar year

David Grice made this Official Information request to New Zealand Post Limited

The request was successful.

From: David Grice

Dear New Zealand Post Limited,

I am writing to request a breakdown of payroll error rates and statistics for the 2012 calendar year (01/01/12-31/12/12), broken down by pay period, on the Talent2 system. Specifically:
-The number of underpayments and overpayments made each pay period, broken down into gross dollar value bands in increments of $500 (e.g. overpayments $0-$499, overpayments $500-$999, underpayments $0-$499, etc).
-The number of staff employed by New Zealand Post during each of these pay periods.
-If available, a breakdown of numbers of underpayments and overpayments by reason: entering error at the team leader's or manager's end, processing error by the payroll team, system error.
-Number of staff members who have had errors over multiple pays. E.g.: number of staff with a total of 0 pay periods with an error, number of staff with a total of 1 pay periods with an error, number of staff with a total of 2 pay periods with an error, etc.

I would prefer to receive this information in electronic format - an excel spreadsheet would be ideal.

Yours faithfully,

David Grice

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New Zealand Post Limited


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Date: Tue, 29 Jan 2013 11:24:48 +1300
From: David Grice <[OIA #742 email]>
To: OIA requests at New Zealand Post Limited <[email address]>
Message-ID: <[email address]>
Subject: Official Information Act request - Instances of payroll error in the 2012 calendar year
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Sent request to New Zealand Post Limited again, using a new contact address.

From: OIA Officer
New Zealand Post Limited

Dear Mr Grice,
Thank you for your request below. We will follow up on this and respond
within 20 working days from 30 January.
Kind regards,
OIA Officer
New Zealand Post 

On 30 January 2013 14:29, David Grice
<[1][OIA #742 email]> wrote:

     Dear New Zealand Post Limited,

     I am writing to request a breakdown of payroll error rates and
     statistics for the 2012 calendar year (01/01/12-31/12/12), broken
     down by pay period, on the Talent2 system. Specifically:
     -The number of underpayments and overpayments made each pay period,
     broken down into gross dollar value bands in increments of $500
     (e.g. overpayments $0-$499, overpayments $500-$999, underpayments
     $0-$499, etc).
     -The number of staff employed by New Zealand Post during each of
     these pay periods.
     -If available, a breakdown of numbers of underpayments and
     overpayments by reason: entering error at the team leader's or
     manager's end, processing error by the payroll team, system error.
     -Number of staff members who have had errors over multiple pays.
     E.g.: number of staff with a total of 0 pay periods with an error,
     number of staff with a total of 1 pay periods with an error, number
     of staff with a total of 2 pay periods with an error, etc.

     I would prefer to receive this information in electronic format -
     an excel spreadsheet would be ideal.

     Yours faithfully,

     David Grice

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [2][OIA #742 email]

     Is [3][New Zealand Post Limited request email] the wrong address for Official
     Information Act requests to New Zealand Post Limited? If so, please
     contact us using this form:
     [4]http://fyi.org.nz/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [5]http://fyi.org.nz/help/officers

     If you find this service useful as an OIA officer, please ask your
     web manager to link to us from your organisation's FOI page.

     -------------------------------------------------------------------

--
OIA Officer
New Zealand Post Limited

This email with any attachments is confidential and may be subject to legal privilege.
If it is not intended for you please reply immediately, destroy it and do not copy, disclose or use it in any way.

References

Visible links
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2. mailto:[OIA #742 email]
3. mailto:[New Zealand Post Limited request email]
4. http://fyi.org.nz/help/contact
5. http://fyi.org.nz/help/officers

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From: OIA Officer
New Zealand Post Limited


Attachment OIA Request Payroll info for David Grice 27.02.13.xlsx
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Attachment Response to OIA request David Grice 27.02.13.docx
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Dear Mr Grice,
Thank you for your request for information under the Official Information
Act, received by New Zealand Post on 30 January 2013.
Please find attached our response to your questions.
Kind regards,
Official Information Act Officer
New Zealand Post Limited

On 30 January 2013 14:29, David Grice
<[1][OIA #742 email]> wrote:

     Dear New Zealand Post Limited,

     I am writing to request a breakdown of payroll error rates and
     statistics for the 2012 calendar year (01/01/12-31/12/12), broken
     down by pay period, on the Talent2 system. Specifically:
     -The number of underpayments and overpayments made each pay period,
     broken down into gross dollar value bands in increments of $500
     (e.g. overpayments $0-$499, overpayments $500-$999, underpayments
     $0-$499, etc).
     -The number of staff employed by New Zealand Post during each of
     these pay periods.
     -If available, a breakdown of numbers of underpayments and
     overpayments by reason: entering error at the team leader's or
     manager's end, processing error by the payroll team, system error.
     -Number of staff members who have had errors over multiple pays.
     E.g.: number of staff with a total of 0 pay periods with an error,
     number of staff with a total of 1 pay periods with an error, number
     of staff with a total of 2 pay periods with an error, etc.

     I would prefer to receive this information in electronic format -
     an excel spreadsheet would be ideal.

     Yours faithfully,

     David Grice

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [2][OIA #742 email]

     Is [3][New Zealand Post Limited request email] the wrong address for Official
     Information Act requests to New Zealand Post Limited? If so, please
     contact us using this form:
     [4]http://fyi.org.nz/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [5]http://fyi.org.nz/help/officers

     If you find this service useful as an OIA officer, please ask your
     web manager to link to us from your organisation's FOI page.

     -------------------------------------------------------------------

--
OIA Officer
New Zealand Post Limited

This email with any attachments is confidential and may be subject to legal privilege.
If it is not intended for you please reply immediately, destroy it and do not copy, disclose or use it in any way.

References

Visible links
1. mailto:[OIA #742 email]
2. mailto:[OIA #742 email]
3. mailto:[New Zealand Post Limited request email]
4. http://fyi.org.nz/help/contact
5. http://fyi.org.nz/help/officers

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