Date: Tue, 29 Jan 2013 11:24:48 +1300
Subject: Official Information Act request - Instances of payroll error in the 2012 calendar year
From: David Grice <[FYI request #742 email]>
To: OIA requests at New Zealand Post Limited <[email address]>

     Dear New Zealand Post Limited,
     
     I am writing to request a breakdown of payroll error rates and
     statistics for the 2012 calendar year (01/01/12-31/12/12), broken
     down by pay period, on the Talent2 system. Specifically:
     -The number of underpayments and overpayments made each pay period,
     broken down into gross dollar value bands in increments of $500
     (e.g. overpayments $0-$499, overpayments $500-$999, underpayments
     $0-$499, etc).
     -The number of staff employed by New Zealand Post during each of
     these pay periods.
     -If available, a breakdown of numbers of underpayments and
     overpayments by reason: entering error at the team leader's or
     manager's end, processing error by the payroll team, system error.
     -Number of staff members who have had errors over multiple pays.
     E.g.: number of staff with a total of 0 pay periods with an error,
     number of staff with a total of 1 pay periods with an error, number
     of staff with a total of 2 pay periods with an error, etc.
     
     I would prefer to receive this information in electronic format -
     an excel spreadsheet would be ideal.
     
     Yours faithfully,
     
     David Grice
     
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