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Payroll error statistics

Maria-Jane Brodie made this Official Information request to Bay of Plenty District Health Board

Response to this request is long overdue. By law Bay of Plenty District Health Board should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: Maria-Jane Brodie

Dear Bay of Plenty District Health Board,

I am writing to request a breakdown of payroll error rates and statistics for the 2012 calendar year (01/01/12-31/12/12), broken down by pay period. Specifically:
-The number of underpayments and overpayments made each pay period, broken down into gross dollar value bands in increments of $500 (e.g. overpayments $0-$499, overpayments $500-$999, underpayments $0-$499, etc).
-The number of staff employed by the Bay of Plenty DHB during each of these pay periods.
-If available, a breakdown of numbers of underpayments and overpayments by reason: error by the employee or team leader, processing error by the payroll team, system error.
-Number of staff members who have had errors over multiple pays. E.g.: number of staff with a total of 0 pay periods with an error, number of staff with a total of 1 pay periods with an error, number of staff with a total of 2 pay periods with an error, etc.

I would prefer to receive this information in electronic format - ideally, an excel spreadsheet.

Yours faithfully,

Maria-Jane Brodie

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Bay of Plenty District Health Board

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From: Maria-Jane Brodie <[OIA #739 email]>
To: OIA requests at Bay of Plenty District Health Board
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Subject: Official Information Act request - Payroll error statistics
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Sent request to Bay of Plenty District Health Board again, using a new contact address.

From: Diana Marriott
Bay of Plenty District Health Board

Thanks for your email have forwarded to the person who coordinates our OIA requests - kind regards diana

Diana Marriott
Communications Manager

Bay of Plenty District Health Board
DDI: 07 579 8029
[mobile number]
www.bopdhb.govt.nz

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