Instances of payroll error in the 2012 calendar year

David Grice made this Official Information request to New Zealand Post Limited

The request was successful.

From: David Grice

Dear New Zealand Post Limited,

I am writing to request a breakdown of payroll error rates and statistics for the 2012 calendar year (01/01/12-31/12/12), broken down by pay period, on the Talent2 system. Specifically:
-The number of underpayments and overpayments made each pay period, broken down into gross dollar value bands in increments of $500 (e.g. overpayments $0-$499, overpayments $500-$999, underpayments $0-$499, etc).
-The number of staff employed by New Zealand Post during each of these pay periods.
-If available, a breakdown of numbers of underpayments and overpayments by reason: entering error at the team leader's or manager's end, processing error by the payroll team, system error.
-Number of staff members who have had errors over multiple pays. E.g.: number of staff with a total of 0 pay periods with an error, number of staff with a total of 1 pay periods with an error, number of staff with a total of 2 pay periods with an error, etc.

I would prefer to receive this information in electronic format - an excel spreadsheet would be ideal.

Yours faithfully,

David Grice

Link to this

New Zealand Post Limited


Attachment attachment.delivery status
0K Download

Attachment Official Information Act request Instances of payroll error in the 2012 calendar year.txt
2K Download View as HTML


Delivery has failed to these recipients or distribution lists:

[1]OIA requests at New Zealand Post Limited
The recipient's e-mail address was not found in the recipient's e-mail
system. Microsoft Exchange will not try to redeliver this message for you.
Please check the e-mail address and try resending this message, or provide
the following diagnostic text to your system administrator.

--------------------------------------------------------------------------

Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: corporate.nzpost.co.nz

[email address]
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

Original message headers:

Received: from psmtp.com (64.18.3.121) by WDCNTEXS07.corporate.nzpost.co.nz
(10.104.8.57) with Microsoft SMTP Server (TLS) id 8.2.234.1; Tue, 29 Jan 2013
11:36:37 +1300
Received: from mx1.securemx.biz ([203.84.134.2]) (using TLSv1) by
exprod8mx221.postini.com ([64.18.7.10]) with SMTP; Mon, 28 Jan 2013 22:36:37
GMT
DKIM-Signature: v=1; a=rsa-sha256; d=nz.smxemail.com; s=alpha; c=relaxed/relaxed;
q=dns/txt; i=@nz.smxemail.com; t=1359412594;
h=From:Sender:Reply-To:Subject:Date:Message-Id:To:Cc;
bh=RbgD86LuUzgQxwUFYHj3HnaUMpxCWuUdVRCLR3+AArQ=;
b=ttDdUQOIKggrVinyCKVjIx3Z0yPQWqpPLLkSofx1f3woDm7OuaGxgxDPXc1UTisq
+h6VDYosNFnsNYHK9BdePtReecKWfKc0PX48/WP69JXWoLcKQ5JGVw28FYRSMyPm
rW/nGmnWuLLcZRuEEpR91xxNZExKUVPNopF1lv4WbE0=;
Received: from fyi ([174.143.182.187]) by omr.securemx.biz with ESMTP (using
TLSv1 with cipher AES256-SHA (256/256 bits)) id
[email address]; Mon, 28 Jan 2013 22:36:33 +0000
Received: by fyi (Postfix, from userid 1002) id 03EAA1F8102; Tue, 29 Jan 2013
11:24:48 +1300 (NZDT)
Date: Tue, 29 Jan 2013 11:24:48 +1300
From: David Grice <[OIA #742 email]>
To: OIA requests at New Zealand Post Limited <[email address]>
Message-ID: <[email address]>
Subject: Official Information Act request - Instances of payroll error in the 2012 calendar year
MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
X-pstn-neptune: 0/0/0.00/0
X-pstn-levels: (S: 4.73591/99.90000 CV:99.9000 FC:95.5390 LC:95.5390 R:95.9108 P:95.9108 M:94.9308 C:98.6951 )
X-pstn-dkim: 1 skipped:not-enabled
X-pstn-status: off
Return-Path: [OIA #742 email]

References

Visible links
1. mailto:[email address]

Link to this

Sent request to New Zealand Post Limited again, using a new contact address.

From: OIA Officer
New Zealand Post Limited

Dear Mr Grice,
Thank you for your request below. We will follow up on this and respond
within 20 working days from 30 January.
Kind regards,
OIA Officer
New Zealand Post 

On 30 January 2013 14:29, David Grice
<[1][OIA #742 email]> wrote:

     Dear New Zealand Post Limited,

     I am writing to request a breakdown of payroll error rates and
     statistics for the 2012 calendar year (01/01/12-31/12/12), broken
     down by pay period, on the Talent2 system. Specifically:
     -The number of underpayments and overpayments made each pay period,
     broken down into gross dollar value bands in increments of $500
     (e.g. overpayments $0-$499, overpayments $500-$999, underpayments
     $0-$499, etc).
     -The number of staff employed by New Zealand Post during each of
     these pay periods.
     -If available, a breakdown of numbers of underpayments and
     overpayments by reason: entering error at the team leader's or
     manager's end, processing error by the payroll team, system error.
     -Number of staff members who have had errors over multiple pays.
     E.g.: number of staff with a total of 0 pay periods with an error,
     number of staff with a total of 1 pay periods with an error, number
     of staff with a total of 2 pay periods with an error, etc.

     I would prefer to receive this information in electronic format -
     an excel spreadsheet would be ideal.

     Yours faithfully,

     David Grice

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [2][OIA #742 email]

     Is [3][New Zealand Post Limited request email] the wrong address for Official
     Information Act requests to New Zealand Post Limited? If so, please
     contact us using this form:
     [4]http://fyi.org.nz/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [5]http://fyi.org.nz/help/officers

     If you find this service useful as an OIA officer, please ask your
     web manager to link to us from your organisation's FOI page.

     

show quoted sections

Link to this

From: OIA Officer
New Zealand Post Limited


Attachment OIA Request Payroll info for David Grice 27.02.13.xlsx
23K Download View as HTML

Attachment Response to OIA request David Grice 27.02.13.docx
17K Download View as HTML


Dear Mr Grice,
Thank you for your request for information under the Official Information
Act, received by New Zealand Post on 30 January 2013.
Please find attached our response to your questions.
Kind regards,
Official Information Act Officer
New Zealand Post Limited

On 30 January 2013 14:29, David Grice
<[1][OIA #742 email]> wrote:

     Dear New Zealand Post Limited,

     I am writing to request a breakdown of payroll error rates and
     statistics for the 2012 calendar year (01/01/12-31/12/12), broken
     down by pay period, on the Talent2 system. Specifically:
     -The number of underpayments and overpayments made each pay period,
     broken down into gross dollar value bands in increments of $500
     (e.g. overpayments $0-$499, overpayments $500-$999, underpayments
     $0-$499, etc).
     -The number of staff employed by New Zealand Post during each of
     these pay periods.
     -If available, a breakdown of numbers of underpayments and
     overpayments by reason: entering error at the team leader's or
     manager's end, processing error by the payroll team, system error.
     -Number of staff members who have had errors over multiple pays.
     E.g.: number of staff with a total of 0 pay periods with an error,
     number of staff with a total of 1 pay periods with an error, number
     of staff with a total of 2 pay periods with an error, etc.

     I would prefer to receive this information in electronic format -
     an excel spreadsheet would be ideal.

     Yours faithfully,

     David Grice

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [2][OIA #742 email]

     Is [3][New Zealand Post Limited request email] the wrong address for Official
     Information Act requests to New Zealand Post Limited? If so, please
     contact us using this form:
     [4]http://fyi.org.nz/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [5]http://fyi.org.nz/help/officers

     If you find this service useful as an OIA officer, please ask your
     web manager to link to us from your organisation's FOI page.

     

show quoted sections

Link to this

Things to do with this request

Anyone:
New Zealand Post Limited only: