Payroll error statistics

Maria-Jane Brodie made this Official Information request to Accident Compensation Corporation

The request was successful.

From: Maria-Jane Brodie

Dear Accident Compensation Corporation,

I am writing to request a breakdown of payroll error rates and statistics for the 2012 calendar year (01/01/12-31/12/12), broken down by pay period. Specifically:
-The number of underpayments and overpayments made each pay period, broken down into gross dollar value bands in increments of $500 (e.g. overpayments $0-$499, overpayments $500-$999, underpayments $0-$499, etc).
-The number of staff employed by ACC during each of these pay periods.
-If available, a breakdown of numbers of underpayments and overpayments by reason: error by the employee or team leader, processing error by the payroll team, system error.
-Number of staff members who have had errors over multiple pays. E.g.: number of staff with a total of 0 pay periods with an error, number of staff with a total of 1 pay periods with an error, number of staff with a total of 2 pay periods with an error, etc.

I would prefer to receive this information in electronic format - ideally, an excel spreadsheet.

Yours faithfully,

Maria-Jane Brodie

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From: Terence Routledge
Accident Compensation Corporation


Attachment Acknowledgement Letter M J Brodie.pdf
681K Download View as HTML


Good afteroon Ms Brodie
 
Please find attached an acknowledgement letter to your request of 28
January 2013.
 
Regards
 

       
Terence Routledge, Advisor, ACC
 
  ACC / Government Services
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

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1. http://www.acc.co.nz/

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From: Terence Routledge
Accident Compensation Corporation


Attachment Response M J Brodie 25 February 2013.pdf
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Attachment OIA payroll errors 2012.xls
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Good afternoon Ms Brodie
 
Please find ACC's response to your request of 28 January 2013.
 
Regards
 

       
Terence Routledge, Senior Advisor (Acting), ACC
 
  ACC / Government Services
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

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1. http://www.acc.co.nz/

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