Payroll error statistics

Maria-Jane Brodie made this Official Information request to Air New Zealand

Response to this request is long overdue. By law Air New Zealand should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: Maria-Jane Brodie

Dear Air New Zealand,

I am writing to request a breakdown of payroll error rates and statistics for the 2012 calendar year (01/01/12-31/12/12), broken down by pay period. Specifically:
-The number of underpayments and overpayments made each pay period, broken down into gross dollar value bands in increments of $500 (e.g. overpayments $0-$499, overpayments $500-$999, underpayments $0-$499, etc).
-The number of staff employed by Air New Zealand during each of these pay periods.
-If available, a breakdown of numbers of underpayments and overpayments by reason: error by the employee or team leader, processing error by the payroll team, system error.
-Number of staff members who have had errors over multiple pays. E.g.: number of staff with a total of 0 pay periods with an error, number of staff with a total of 1 pay periods with an error, number of staff with a total of 2 pay periods with an error, etc.

I would prefer to receive this information in electronic format - ideally, an excel spreadsheet.

Yours faithfully,

Maria-Jane Brodie

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Air New Zealand


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Date: Mon, 28 Jan 2013 19:46:20 +1300
From: Maria-Jane Brodie <[OIA #737 email]>
To: OIA requests at Air New Zealand <[email address]>
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Subject: Official Information Act request - Payroll error statistics
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Sent request to Air New Zealand again, using a new contact address.

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