Requests similar to 'Call Center Staff'
Tēnā koe Monica,
Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached.
Nā mātou noa, nā
[email address...
Closest branch appointments
Request sent to Ministry of Social Development by Monica on .
Successful.
Is there a rule / guideline or law stating that clients can only attend their closest branch to be seen by case managers when needing assistance fro...
business training and advice grant, who does MSD consider and expert?
Response by Ministry of Social Development to Monica on .
Successful.
Tçnâ koe Monica,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official In...
Ministry Non Legal Abuses of a Clients Under Boyle Leadership
Request sent to Ministry of Social Development by Gregory Soar on .
Successful.
Boyle has been told no legal authority exists for his fake name abuses of clients rights to natural justice. That is he deceived, abused and commit...
Time taken to respond to client requests
Request sent to Ministry of Social Development by Gregory Soar on .
Successful.
It seems WINZ MSD take over a month reply to some client requests. I have email proving that. Often two weeks or more is the normal. This is not g...
Intergrated case managers, do they have back up staff when absent?
Response by Ministry of Social Development to Monica on .
Successful.
Tēnā koe Monica
Please see the attached email and letter dated 22 May 2025.
Nā mātou noa, nā
[1][email address]
Ministerial and Exe...
Changes on a client account
Request sent to Ministry of Social Development by Monica on .
Successful.
Are there guideline / processes surrounding case managers making changes to msd client information, regarding the following:
Can a case manager ca...
Call Centre Disconnection Policies
Response by Ministry of Social Development to James Welsh on .
Successful.
Tçnâ koe James
Please find attached the Ministry’s response to your Official Information
Act request.
Ngâ mihi,
Official Information team | Mini...
Hardship application - Granted, pending Lapsed - declined.
Response by Ministry of Social Development to Monica on .
Successful.
Tçnâ koe Monica,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official In...
Family Harm Co-ordinators & RISE
Request sent to Ministry of Social Development by Monica on .
Successful.
Hello,
Now that MSD have contracted outside organizations to assist with training and supporting MSD staff (managers / case managers) in Family ha...
Tçnâ koe Liz,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official a...
Support provided to people experiecing homeless/rough sleepers during level 4 lockdowns
Response by Ministry of Social Development to Ti Lamusse on .
Partially successful.
Dear Ti Lamusse
Please find attached the Ministry’s response to your Official Information Act request.
Yours sincerely
Official and Parliamentary I...
Is Minister Sepuloni aware MSD is using criminal actions against clients
Follow up sent to Carmel Sepuloni by Gregory Soar on .
Long overdue.
Dear Minister Sepuloni,
Dear Minister Sepuloni,
1. That MSD requires clients to be honest, acting legally at all times re dealings with MSD and r...
Benefit fraud investigation process and domestic violence.
Response by Ministry of Social Development to R Gavey on .
Successful.
Tçnâ koe R Gavey,
Please find attached the Ministry’s response to your Official Information
Act request.
Due to the size of this response...
Companies receiving COVID-19 wage subsidy
Response by Ministry of Social Development to Jeremy Roundill on .
Long overdue.
Kia ora,
The [1][email address] Inbox is not being monitored. This is an automatic
reply.
How to contact Work and Income:
MSD has a huge ran...
Have Chinese pensions ever been subject to Section 70, Social Security Act?
Follow up sent to Ministry of Social Development by Robert Newcombe on .
Refused.
It would seem that by the MSD's lack of a reply it shows that it cannot supply a ready made legal answer.
Even taking in the Xmas holiday break the...
Fraud Investigation Team
Response by Ministry of Social Development to Shan on .
Awaiting classification.
Tçnâ koe
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official an...
Preferred Supplier Arrangements - Glasses
Response by Ministry of Social Development to Gregory Soar on .
Successful.
Dear Gregory Soar
Please find attached the Ministry’s response to your Official Information
Act request.
Yours sincerely
Official an...
Request for a letter template from Client Support - Debt Management
Response by Ministry of Social Development to Sarah C on .
Awaiting classification.
Tçnâ koe Sarah C,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Offici...
Benefit Review Dates and suspended support when forms returned on time
Response by Ministry of Social Development to N Dorward on .
Awaiting classification.
Tçnâ koe Nic Dorward
Please find attached the Ministry’s response to your Official Information
Act request.
Ngâ mihi,
Official Infor...
Fake Names and Decetion Safety for Clients
Request sent to Ministry of Social Development by Gregory Soar on .
Successful.
It has come go my attention fake names and deception has been used and WINZ MSD claims staf safety.
What plans, policies, considerations and pract...
Traffic light documents
Response by Ministry of Social Development to Miss W. Forest on .
Successful.
Tçnâ koe Miss W. Forest,
Please find attached the Ministry’s response to your Official Information
Act request.
Due to the size of the res...
CSR - Are they frontline staff? and what Family harm training do staff have?
Response by Ministry of Social Development to Monica on .
Partially successful.
Kia ora,
Thank you for emailing us. Please note this is an automatic reply, your
email has not been forwarded or actioned.
If you have a g...
New Head of MSD and Criminal Act and Non Legal Acts Apologies and Rectification
Follow up sent to Ministry of Social Development by Gregory Soar on .
Successful.
Your response to this request clarifies that under the new leadership of Ms Power the Ministry of Social Development has not ended deceptive and dis...
Specialist Qualifications Held By Cannabis Clinic Doctors
Response by Ministry of Social Development to Gregory Soar on .
Partially successful.
Tçnâ koe Gregory Soar,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
O...