There is more than one person who uses this site and has this name. One of them is shown below, you may mean a different one: Monica Monica
This person's 9 Official Information requests
business training and advice grant, who does MSD consider and expert?
Response by Ministry of Social Development to Monica on .
Awaiting classification.
Tçnâ koe Monica,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official In...
Hardship application - Granted, pending Lapsed - declined.
Response by Ministry of Social Development to Monica on .
Awaiting classification.
Tçnâ koe Monica,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official In...
Changes on a client account
Response by Ministry of Social Development to Monica on .
Awaiting classification.
Tēnā koe Monica,
Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached.
Nā mātou noa, nā
[email address...
Closest branch appointments
Response by Ministry of Social Development to Monica on .
Awaiting response.
Tēnā koe Monica,
Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached.
Nā mātou noa, nā
[email address...
Who handles complaints?
Request sent to Ministry of Social Development by Monica on .
Awaiting response.
Who is responsible for complaints within MSD?
What or who are the assigned appropriate business units within the Ministry to have complaints escal...
Are Call center staff allowed to hang up on clients (outside of being abused by clients) ?
Are Call center staff trained to write notes in file ab...
Family Harm Co-ordinators & RISE
Clarification sent to Ministry of Social Development by Monica on .
Awaiting response.
No names of staff required or have been requested.
Yours sincerely,
Monica
CSR - Are they frontline staff? and what Family harm training do staff have?
Response by Ministry of Social Development to Monica on .
Delayed.
Tēnā koe Monica
Thank you for your emails dated 21 and 30 April 2025, raising various
questions with the Ministry of Social Development.
...
Intergrated case managers, do they have back up staff when absent?
Request sent to Ministry of Social Development by Monica on .
Delayed.
For clients that are Intergrated case managed, when case managers are sick or on leave,
What is the process? Is there a SOP written for this proce...
This person's annotations
None made.
