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Who handles complaints?

Monica made this Official Information request to Ministry of Social Development

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From: Monica

Dear Ministry of Social Development,

Who is responsible for complaints within MSD?

What or who are the assigned appropriate business units within the Ministry to have complaints escalated accordingly?
Does the " appropriate business units" have a unit name?

Could all complaints be directed to the "appropriate business units"?

Yours faithfully,

Monica

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From: Info (MSD)
Ministry of Social Development


Attachment Official Information request Call Center Staff.txt
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Attachment Response to Monica.pdf
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Tēnā koe Monica,

Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached.

Nā mātou noa, nā
[email address]
Ministerial and Executive Services
Ministry of Social Development

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