Printed from https://fyi.org.nz/similar/request/31175-call-center-staff?page=9 on July 26, 2026 05:40

Requests similar to 'Call Center Staff' (page 9)

Dealings Specific to Clients with Invisible Neuro-Psychiatric Impairments e.g. Concussion/mTBI/Epilepsy
Request sent to Ministry of Social Development by Anthony Jordan on .
Information not held.
Please provide the following: 1/ Materials used including links to any video media, on how staff are trained to manage and identify Clients in nee...
MSD Systems Compromised
Request sent to Ministry of Social Development by Amanda Murtagh on .
Long overdue.
This OIA is referenced to my last OIA dated August 10 2021, successfully answered by MSD 7th September 2021, where MSD confirmed its payment process...
Requests for staff members' teams records
Response by Ministry of Social Development to Ashley on .
Awaiting classification.
Tçnâ koe Ashley   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ     Official...
TH Contract reports
Response by Ministry of Housing and Urban Development to Brodie Fraser on .
Successful.
Tçnâ koe Brodie Please find attached the response to your OIA request to Te Tûâpapa Kura Kâinga – Ministry of Housing and Urban Development. Ngâ m...
Use of CRM software by Work and Income
Response by Ministry of Social Development to Keith Bolland on .
Partially successful.
Dear Keith Bolland, Please find attached the Ministry's response to your Official Information Act request of 28 August 2014. Regards Official and Par...
MSD aiding clients in obtaining cosmetic surgeries for non-medical reasons
Request sent to Ministry of Social Development by Aaron Goodwin-O'Neill on .
Successful.
To the Ministry of Social Development, It was recently bought to my attention that a woman of my acquaintance was given funding through the help of t...
Long Term Service Support
Response by Accident Compensation Corporation to Scott on .
Successful.
Kia ora Scott Please find attached our response to your official information request dated 03 August 2023. If you have any questions about the respo...
Org Chart and Pay Bands
Response by Ministry of Social Development to MT on .
Successful.
Tçnâ koe MT   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ     Official and...
IRD call centre details
Request sent to Inland Revenue Department by G S on .
Successful.
IRD call waiting times are getting ridiculously high. Waiting for >1hr seems to be the norm at times. Could you please tell us: 1. the number of em...
Summary of Expenditure on Curam Client Management System
Request sent to Ministry of Social Development by Michael Koziarski on .
Partially successful.
In 2006 the ministry put out a press release announcing that it had elected to replace a collection of core systems with Curam[1]. The project at th...
Full detailed lists
Response by Oranga Tamariki—Ministry for Children to Marie on .
Refused.
Dear Ms Schaumkel   Thank you for your request, made under the Official Information Act 1982 (OIA) and received on 4 June 2018, for           ...
Response Times
Response by Office of Human Rights Proceedings to Rodney Parsons on .
Partially successful.
Tēnā koe Please find attached a letter from the Director of Human Rights Proceedings, Michael Timmins. Ngā mihi, Office of Human Rights Proceedings...
Paragraph 70 and German Pension
Follow up sent to Ministry of Social Development by Guenter Langenbucher on .
Refused.
Ref. to MSD answer to [email address] Dear Mrs Sefo I thank you very much for your response to my FYI request. Firstly, I noted that your answ...
Complaints received regarding 'White Lady' food truck
Response by Auckland Council to Ali Anwar on .
Successful.
Kia ora Ali,     Please find attached our response to your request for information in relation to The White Lady Food Truck.     You have...
Internal Documentation on How people with disabilities are treated
Response by Ministry of Social Development to Corey on .
Awaiting classification.
Tçnâ koe CJ Please find attached the Ministry’s response to your Official Information Act request. Nâ mâtou noa, nâ Official and Parliamentary Infor...
UCB - Current minimum processing standards guidelines
Response by Ministry of Social Development to M.R.M. on .
Partially successful.
IN-CONFIDENCE Tçnâ koe M.R.M,   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ...
Legal Authorities Used To Allow Staff To Produce "False Documents" and thereby committing fogery
Request sent to Ministry of Social Development by Gregory Soar on .
Long overdue.
I have been advised by WINZ MSD that fake names have been used by staff when dealing with some clients. The Crimes Act 1961 s255 makes it clear fa...
Communication information
Response by Minister for Social Development to Lee M. on .
Refused.
Dear Lee, We have received your correspondence from Minister Tolley's office to look into. Unfortunately, your email below does not provide details th...
Changes to gender recording and self-id
Response by Ministry of Social Development to Jan Rivers on .
Partially successful.
Tçnâ koe Jan Rivers,   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ   Officia...
Results of Shakti investigation
Request sent to Ministry of Social Development by Sarah A on .
Partially successful.
I am writing today to request updates on the investigation launched against Shakti Community Council Inc ("Shakti"), as permitted under the Official...
Whether DSS records co-occurring conditions (intellectual disability with autism, and with ADHD)
Response by Ministry of Social Development to Jamie Robinson on .
Successful.
IN-CONFIDENCE Tçnâ koe Jamie Robinson,   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou n...
Do ACC keep a digital account log of their telecommunications
Response by Accident Compensation Corporation to Carole Young on .
Successful.
Kia ora Carole Please find attached our response to your official information request dated 02 March 2023. If you have any questions about the respo...
Crime rates near Kainga Ora Developments
Response by Kāinga Ora–Homes and Communities to Andrew on .
Awaiting classification.
Tēnā koe Andrew                                   Please find attached the response to your Official Information Act request, received by New Zealan...
MSD Client Debt
Request sent to Ministry of Social Development by Brendon Mills on .
Successful.
I would like is list of the 10 highest debts that are currently held by work and income clients due to advance payments (ie recoverable assistance...
Statistical information and instructions for the appeal procedure of MSD's Benefit Review Committee.
Response by Ministry of Social Development to Jason Wu on .
Awaiting classification.
IN-CONFIDENCE Dear Jason   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ   O...