Requests similar to 'Intergrated case managers, do they have back up staff when absent?'

Who handles complaints?
Response by Ministry of Social Development to Monica on .
Successful.
Tēnā koe Monica, Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached. Nā mātou noa, nā [email address...
Call Center Staff
Response by Ministry of Social Development to Monica on .
Successful.
Tēnā koe Monica, Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached. Nā mātou noa, nā [email address...
Family Harm
Request sent to Ministry of Social Development by Monz5 on .
Awaiting classification.
Dear Ministry of Social Family harm is such a huge problem in New Zealand. Why are there very limited family harm response coordinators ? The infor...
IN-CONFIDENCE Dear M.R.M     Thank you for your email below   Your following 2 OIA requests are identical, and we will therefore be providing yo...
IN-CONFIDENCE Dear M.R.M     Thank you for your email below   Your following 2 OIA requests are identical, and we will therefore be providing yo...
Financial position
Response by Ministry of Social Development to J. Bythell on .
Awaiting classification.
Dear J Bythell   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 1982...
Disability Allowance costs - rental equipment
Response by Ministry of Social Development to Hazel Frangipani on .
Awaiting classification.
Tçnâ koe Hazel Frangipani, Thank you for your email received 25 May 2023, under the Official Information Act 1982. Your request has been forwarded to...
Debt Management Policy
Response by Ministry of Social Development to Andre` on .
Successful.
  Kia ora Andre   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 19...
Kia ora Harvey   Thank you for your response to the Ministry’s email, and for your amended request attached. The Ministry will treat this as a cla...
Board Member Vacancy V2 follow up
Response by Ministry of Social Development to john luke on .
Successful.
  Dear John Luke   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 1...
Automated Decision-Making Systems Used by MSD
Response by Ministry of Social Development to Kieran Pegler on .
Awaiting classification.
IN-CONFIDENCE Kia ora Kieran Pegler, I am writing to you regarding your request for information below and attached. This letter is to advise you t...
Family Harm Co-ordinators & RISE
Request sent to Ministry of Social Development by Monica on .
Successful.
Hello, Now that MSD have contracted outside organizations to assist with training and supporting MSD staff (managers / case managers) in Family ha...
Office for Disability Issue's
Response by Ministry of Social Development to john luke on .
Successful.
  Kia ora John Luke   We refer to your below request made to the Ministry of Disabled People (the Ministry) under the Official Information Act 1...
The Business training and advice grant, who does MSD consider to be an expert and do MSD have a list of preferred providers? Do the providers hav...
Closest branch appointments
Request sent to Ministry of Social Development by Monica on .
Successful.
Is there a rule / guideline or law stating that clients can only attend their closest branch to be seen by case managers when needing assistance fro...
Changes on a client account
Request sent to Ministry of Social Development by Monica on .
Successful.
Are there guideline / processes surrounding case managers making changes to msd client information, regarding the following: Can a case manager ca...
Benefits Review Committee 2025
Response by Ministry of Social Development to john luke on .
Successful.
IN-CONFIDENCE Kia ora John Luke, I am writing to you regarding your request for information below. This letter is to advise you that the Ministry...
Tçnâ koe Monica,   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ   Official In...
Dear Info (MSD) Are MSD gong to advise update as per legislation? Yours sincerely, Monica
Kia ora,   Thank you for emailing us.   If you have a general enquiry, we encourage you to contact our dedicated Contact Centre on 0800 559 00...
CSR capability and Training
Request sent to Ministry of Social Development by Monz5 on .
Awaiting classification.
Why do CSR staff there are employed by MSC think that MSD guidelines are more important than legislation? why do CSR staff say they are not able to...
2023 Board Appointment OIA
Response by Ministry of Social Development to john luke on .
Successful.
Tçnâ koe  John Luke   We are writing to you regarding your request for information about vacancies for boards of government agencies.   This l...
Communication on Dosh app and MSD
Response by Ministry of Social Development to Felix Lee on .
Successful.
Tçnâ koe Felix Lee,   On 1 November 2022, you emailed the Ministry of Social Development (the Ministry) requesting, under the Official Information...
Tçnâ koe John Luke,   On 23 January 2023, you emailed the Ministry of Social Development (the Ministry) requesting, under the Official Information...
Integrated Case Manager / Managed
Request sent to Ministry of Social Development by Monz5 on .
Long overdue.
When A Integrated Services Case Manager for a client is not available ie. On AL or unplanned leave,who is responisible to notify clients ( if they h...