Integrated Case Manager / Managed
Monz5 made this Official Information request to Ministry of Social Development
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      From: Monz5
      
    
    Dear Ministry of Social Development,
When A Integrated Services Case Manager for a client is not available ie. On AL or unplanned leave,who is responisible to notify clients ( if they have a booked appointment) and do they have a back up process?
Yours faithfully,
Monz5
        From: Info (MSD)
        Ministry of Social Development
      
    
    Tēnā koe Monica
 
Thank you for your emails dated 21 and 30 April 2025, raising various
 questions with the Ministry of Social Development. 
 
While your emails were sent to our Official Information Act request inbox,
 we will be responding to your enquiries via Chief Executive
 correspondence.
 
Unfortunately, a formal response to your concerns is taking longer than
 initially anticipated to finalise.
 
Please be assured that we are working to respond to you as soon as we are
 able.
 
We expect this will be within a further five working days (by 28 May
 2025).
 
Thank you for your patience.
 
Nā mātou noa, nā
 
[1][email address]
Ministerial and Executive Services
Ministry of Social Development
 
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