CSR capability and Training

Monz5 made this Official Information request to Ministry of Social Development

Currently waiting for a response from Ministry of Social Development, they must respond promptly and normally no later than (details and exceptions).

From: Monz5

Dear Ministry of Social Development,

Why do CSR staff there are employed by MSC think that MSD guidelines are more important than legislation? why do CSR staff say they are not able to help intragrated case management clients outside of staffed hours and or in saturday?
Are they being taught this and training?

Yours faithfully,

Monz5

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