Requests similar to 'Claimant information and external information systems'

Transparency to Claimants: Communication between ACC and Providers and other health agencies

Request sent to Accident Compensation Corporation by Bridget Morison on June 14, 2023.

Partially successful.

Please provide any relevant policy documents or comment on: 1) Acceptable communications that can occur between between ACC and healthcare agencie...

Complaints about Providers and Assessors

Request sent to Accident Compensation Corporation by Bridget Morison on August 30, 2019.

Partially successful.

In previous requests asked in relation to complaints about assessors you have said (ref: 0054109): "Complaints about assessors may be made to the...

Injury Details within Claim Summary Report

Response by Accident Compensation Corporation to Bridget Morison on December 16, 2020.

Successful.

Kia ora Bridget Please find attached our decision letter for your official information request dated 28 October 2020. If you have any quest...

ISSC assessors, suppliers/providers etc

Response by Accident Compensation Corporation to Bridget Morison on December 05, 2019.

Partially successful.

Dear Bridget Please find attached an extension of time letter for your request. If you have any questions, you can contact us at this [1]address, fo...

ACC6239 Review codes/categories

Response by Accident Compensation Corporation to Bridget Morison on December 17, 2019.

Partially successful.

Kia ora Bridget Please find attached our response to your official information request dated 20 November 2019. If you have any questions about the r...

ACC files

Response by Minister for ACC to Lee M. on January 19, 2016.

Partially successful.

Dear Lee M Please find attached ACC’s response to your request of 27 November. Kind regards Government Services Disclaimer:...

ACC Customer Resolutions

Response by Accident Compensation Corporation to Bridget Morison on September 27, 2019.

Partially successful.

Kia ora Bridget Please find attached our response to your official information request dated 04 September 2019. If you have any questions about the...

Behaviours to uphold the Code of ACC Claimants’ Rights

Response by Accident Compensation Corporation to Scott on August 01, 2023.

Successful.

Kia ora Scott Please find attached our response to your official information request dated 23 July 2023. If you have any questions about the respons...

Acts of violence by claimants against ACC employees in the work place

Response by Accident Compensation Corporation to Sue on July 30, 2024.

Awaiting classification.

Kia ora Please find attached our response to your official information request dated 29 and 31 May 2024. If you have any questions about the respons...

Risky claimants and claimant/client care indicators

Response by Accident Compensation Corporation to Sue on July 30, 2024.

Refused.

Kia ora Please find attached our response to your official information request dated 29 and 31 May 2024. If you have any questions about the respons...

Care Indicator - AKA Risky Claimant Register

Request sent to Accident Compensation Corporation by Jane Cohan on August 12, 2014.

Partially successful.

Under the provisions of the IOA, please provide me with the following information in respect of ACC's "Care Indicator" for claimants who are deemed...

Accessing Alternative Dispute Resolution Services and related documents

Response by Accident Compensation Corporation to Anon on July 22, 2024.

Awaiting classification.

Kia ora Please find attached our response to your official information request dated 23 May 2024. If you have any questions about the response you c...

Using Claimants files to assist in ACC Complaints to a Third Party

Response by Accident Compensation Corporation to Anthony Jordan on March 26, 2021.

Partially successful.

Kia ora Anthony Please find attached our response to your official information request dated 04 March 2021. If you have any questions about the res...

Challenging and Correcting Multi-Disciplinary External Panel Reports

Response by Accident Compensation Corporation to Anthony Jordan on April 10, 2019.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 3 April 2019. If you have any questions about the r...

Guidelines for Performance Management of ACC Provider

Request sent to Accident Compensation Corporation by Bridget Morison on October 10, 2019.

Successful.

Could you please make available "Guidelines for Performance Management of ACC Providers" which is referenced in "Monitoring Report on the Implementa...

Notifications - Template letters

Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on October 12, 2023.

Awaiting classification.

Kia ora Amy Please find attached our response to your official information request dated 19 September 2023. If you have any questions about the respo...

ACC notice of a decision - specific information required

Response by Accident Compensation Corporation to Anon on July 08, 2024.

Awaiting classification.

Kia ora Anon Please find attached our response to your official information request dated 27 May 2024. If you have any questions you can contact...

ACC HR policies

Response by Accident Compensation Corporation to Rodney Whitworth on May 16, 2024.

Successful.

Kia ora Rodney Please find attached our response to your official information request dated 19 April 2024. If you have any questions about the...

Disclosure to external legal counsel

Response by Accident Compensation Corporation to Sue on July 20, 2024.

Awaiting classification.

Kia ora Sue Please find attached our response to your official information request dated 27 May 2024. If you have any questions about the respon...

Email redirection - affected persons

Request sent to Accident Compensation Corporation by Joe on June 04, 2024.

Awaiting classification.

I request clarification to your response GOV-029712. Jason Hope, Acting Manager Official Information Act Service, wrote on 29/01/2024: ACC has 7...

Information sharing agreement with External Clinical Advisors

Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on October 31, 2023.

Awaiting classification.

Kia ora Please find attached our response to your official information request dated 9 October 2023. If you have any questions about the response y...

Request for copies of screen shots that can be generated from an ACC claimant's Eos Party level records on the ACC Party level information storage system, and also the Eos Claims level system.

Request sent to Accident Compensation Corporation by David Lawson on February 20, 2016.

Long overdue.

On 19/02/16 ACC Government Services provided to me through FYI a copy of an image of a full Documents screen shot from Eos, which I appreciate and t...

Treatment Injury ECA Referral tool and Notice of Decision (ECA)

Response by Accident Compensation Corporation to Anon on July 18, 2024.

Awaiting classification.

Kia ora Please find attached our response to your official information request dated 19 June 2024. If you have any questions about the response you...

Redirection of emails or interception of communications under the guise of a communication plans

Response by Accident Compensation Corporation to Anon on December 15, 2023.

Refused.

Kia ora Please find attached our response to your official information request dated 6 December 2023. If you have any questions about the response y...

ACC Complaint Process

Response by Accident Compensation Corporation to Sarah on June 07, 2023.

Partially successful.

Kia ora Sarah Please find attached our response to your official information request dated 21 May 2023. If you have any questions about the response...