ACC6239 Review codes/categories

Bridget Morison made this Official Information request to Accident Compensation Corporation

The request was partially successful.

From: Bridget Morison

Dear Accident Compensation Corporation,

Please provide all relevant information including guidelines, decision flows / maps etc used by staff:
1) when determining which codes / categories are to be used on the ACC6239 form sent to reviewers, including broader definitions of those codes/categories (eg differentiation between Z5 and Z6 etc)

2) when to and how to update those codes during the review process, and who has that responsibility eg Review Specialist

3) What other information and correspondence you send to the reviewer regarding a claimants ACC6239.

Thank you.

Yours faithfully,

Bridget Morison

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From: Government Services
Accident Compensation Corporation

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
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Depending on the nature of your request you may not receive an official
response for up to 20 working days. We will try to respond your query as
quickly as possible.

 

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.

 

Ngâ mihi

 

OIA Services Team

       
OIA Services, ACC  
 
Tel. 0800 101 996  
  ACC / OIA Services 2385 / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz  
 
    ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

 

 

 

 

 

 

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From: Government Services
Accident Compensation Corporation


Attachment GOV 002685 APPENDIX.pdf
1.2M Download View as HTML

Attachment GOV 002685 RESPONSE.pdf
394K Download View as HTML


Kia ora Bridget

Please find attached our response to your official information request
dated 20 November 2019. If you have any questions about the response you
can contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here. 

 

Ngâ mihi

   
             
 
    Sasha Wood, Acting Manager OIA Services, ACC  
  ACC cares about the environment – please don’t print this  
  email    
    unless it is really necessary. Thank you.    

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

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2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/

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From: Bridget Morison

Dear Sasha,

Thank you ... and have a peaceful and relaxing break.

Yours sincerely,

Bridget Morison

Link to this

From: Government Services
Accident Compensation Corporation

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days. We will try to respond your query as
quickly as possible.

 

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.

 

Summer holidays information:

·         Please note, the three weeks between Christmas Day and 15
January the following year don't count as working days if you are
requesting official information. For more information please see the
Ombudsman OIA response calculator at:
[5]https://www.ombudsman.parliament.nz/.

·         Government Services will be closed between Christmas Day and 5
January 2020.

 

 

Ngā mihi

 

OIA Services Team

       
OIA Services, ACC

Tel. 0800 101 996
ACC / OIA Services 2385 / Justice Centre - Level 7  
PO Box 242 / Wellington 6011 / New Zealand / [6]www.acc.co.nz

ACC cares about the environment – please don’t print this email
  unless it is really necessary. Thank you.

 

 

 

 

 

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.acc.co.nz/
2. https://www.facebook.com/ACCNewZealand/
3. https://twitter.com/accnz?lang=en
4. https://www.acc.co.nz/contact/
5. https://www.ombudsman.parliament.nz/
6. http://www.acc.co.nz/

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