Printed from https://fyi.org.nz/similar/request/11137-acc-customer-resolutions?page=2 on July 24, 2026 00:49

Requests similar to 'ACC Customer Resolutions' (page 2)

Manuals and policies for investigating complaints
Response by Privacy Commissioner to AS Van Wey (Account suspended) on .
Awaiting classification.
Tēnā koe   As requested on 30 December 2022, please find attached the Draft Decision Guide: Dispute Resolution and Investigations under the Privac...
Email Redirection
Response by Accident Compensation Corporation to Scott on .
Partially successful.
Kia ora Scott  Please find attached our response to your official information request dated 4 August 2023. If you have any questions about the respon...
ACC HR policies
Response by Accident Compensation Corporation to Rodney Whitworth on .
Successful.
Kia ora Rodney    Please find attached our response to your official information request dated 19 April 2024. If you have any questions about the...
External Medical Panel Code of Conduct, Process, Obligations and Independence
Response by Accident Compensation Corporation to Anthony Jordan on .
Partially successful.
Link: [1]File-List Good afternoon Mr Jordan   Please find attached ACC’s response to your request dated 9 March 2018   Yours sincerely  ...
Challenging and Correcting Multi-Disciplinary External Panel Reports
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony   Please find attached our response to your official information request dated 3 April 2019. If you have any questions about the r...
Transparency to Claimants: Communication between ACC and Providers and other health agencies
Request sent to Accident Compensation Corporation by Bridget Morison on .
Partially successful.
Please provide any relevant policy documents or comment on: 1) Acceptable communications that can occur between between ACC and healthcare agencie...
Preconsultation review act and code 2024
Response by Health and Disability Commissioner to Gloria Ashton on .
Awaiting classification.
Dear Ms Ashton,   Please find our response attached x 8.   Regards   Dr Craig Goodwillie   OIA Team Leader Office of the Health and Dis...
Employee Medical Certificates
Response by Ministry of Social Development to [User 7569 name removed] (Account suspended) on .
Successful.
Tçnâ koe [User 7569 name removed],   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ...
ACC Employee Conduct
Response by Accident Compensation Corporation to Rodney Whitworth on .
Successful.
Kia ora Rodney   Please find attached our response to your official information request dated 13 June 2024. If you have any questions about the re...
Southern Response's interactions with IFSO and ICNZ
Response by Southern Response Earthquake Services Limited to S. Rowe on .
Awaiting classification.
Dear S. Rowe, Please find attached a response to your request. Regards, OIA Team 25 June 2021 S. Rowe By email: [FOI #13968 email] Dear Requestor R...
Conciliation and Review Process Services using a Judicial Focus rather than Profit Focus - Systems the ACC have in place to ensure Profits are not interfering with decision making
Response by Accident Compensation Corporation to Anthony Jordan on .
Information not held.
Kia ora Anthony  Please find attached our response to your official information request dated 14 December 2021. If you have any questions about the...
Request for data on internal HR complaints, investigations, and resolution outcomes – 30 June 2021 to 31 August 2025
Response by Ministry of Housing and Urban Development to Phoebe Robertson on .
Awaiting classification.
Tçnâ koe Phoebe  Please find attached the response to your OIA request to Te Tûâpapa Kura Kâinga – Ministry of Housing and Urban Development. Ngâ...
Police ethics frameworks, training models, and evaluation of ethical conduct
Response by New Zealand Police to Nigel Gray on .
Successful.
Tēnā koe Nigel                                   Please find attached the response to your Official Information Act request, received by New Zeala...
Why does the ACC's Office of Complaints Investigator refuse to investigate?
Response by Minister for ACC to Lee M. on .
Long overdue.
Dear Lee M   Please find attached our response to your request under the Official Information Act 1982.   Yours sincerely   Government Ser...
Accessing Alternative Dispute Resolution Services and related documents
Request sent to Accident Compensation Corporation by Anon on .
Awaiting classification.
Your "Navigation Services" web page has section with the heading, "What other options are available?" This section states: You're also able to use...
Further information regarding Complaints Processes
Request sent to Accident Compensation Corporation by Anon on .
Awaiting classification.
In response GOV-028436, you attached a memo from Acting DCE Strategy, Engagement and Planning, to Hon Willie Jackson, Associate Minister for ACC. Th...
Bullying, Harassment, Discrimination, Sexual Assault on Campus and Protected Disclosures
Response by Te Pūkenga—New Zealand Institute of Skills and Technology to Lauren Doocy on .
Awaiting classification.
Kia ora Lauren   Please see attached Te Pûkenga response to your request for information dated 14 November 2024.   Ngâ mihi Cat   Office...
Complaints Investigation Policy and Procedure
Response by Real Estate Agents Authority to Mr H J Manson on .
Successful.
Kia ora Mr Manson   Please find the response to your Official Information Act request attached,   Nga mihi Josh   Josh Doherty |  | Head...
Code of conducts
Response by Auckland Council to Krista Stevens on .
Successful.
  Kia ora Krista   Thank you for your request for information about Code of Conduct breaches.   Please find attached our customer response le...
All complaint made by sexual abuse survivors that Accident Compensation Corporation have ever received since 1972 to 2022.
Response by Accident Compensation Corporation to Tui Aroha Williams on .
Refused.
Kia ora Tui Aroha Williams Please find attached our response to your official information request dated 29 January 2022. If you have any questions a...
OIA Request for ACC Policy that guides ACC employees in process.
Response by Accident Compensation Corporation to David Lawson on .
Partially successful.
Kia ora David Lawson Please find attached our response to your official information request dated 13 February 2020. If you have any questions about...
ACC Policies on keeping staff safe and policies on unethical and serious wrong doing.
Response by Accident Compensation Corporation to Trevor Smith on .
Successful.
Dear Mr Smith   Attached is ACC’s response to your request of 4 July 2017 for official information.   Yours sincerely   Government Engagem...
ACC principles in how a client's authority is used
Response by Accident Compensation Corporation to Lee M. on .
Long overdue.
Dear Lee M   Please find attached ACC’s response to your request of 19 December 2015 concerning client consent and authority.   Kind regards...
OIA Request for FairWay Resolutions Code of Conduct, and applicable industry and legislative requirements to which Fairway Resolution is subject to.
Response by FairWay Resolution Limited to David Lawson on .
Successful.
Dear Mr Lawson   Further to your request for information, please find attached our letter of 3 June 2016 and attachments.   Yours sincerely...
What to expect before and during an ACC review process
Response by Accident Compensation Corporation to Anon on .
Long overdue.
Kia ora Anon Please find attached our response to your official information request dated 16 October 2023. If you have any questions about the respon...