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Response times to 111 calls on Fri 22 Nov, Wellington central

Gareth Watkins made this Official Information request to Fire and Emergency New Zealand

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From: Gareth Watkins

Dear Fire and Emergency New Zealand,

Please provide your response time in minutes for all 111 calls you received relating to incidents in central Wellington on Fri 22 Nov 2019 from 6pm - 10pm.

For this request, the definition of "response time" would be the time from when you received the 111 call to the time when a responder was actually physically in attendance at an incident. Please also note whether the call related to fire/police/ambulance.

If you wish, you can incorporate this OIA request into my earlier request.

I am a New Zealand resident residing in New Zealand.

Yours faithfully,

Gareth Watkins

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From: Web Communications
Fire and Emergency New Zealand

Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

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From: Gareth Watkins

Dear Fire and Emergency New Zealand,

Please also include the time the 111 call was initially received

Yours faithfully,

Gareth Watkins

Link to this

From: Web Communications
Fire and Emergency New Zealand

Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

[1][IMG] [2][IMG] [3][IMG] [4][IMG] [5][IMG] [6][IMG]

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From: Region 3 OIA
Fire and Emergency New Zealand

Good afternoon,

In accordance with section 15 of the Official Information Act 1982 we will try to respond to your request as soon as practicable and in any event no later than 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

In order to gather information relevant to your request, we may make details of your request known to Fire and Emergency personnel who are likely to be able to assist with the identification and collation of that information. This will not include your identity as the requestor, unless it is reasonably necessary to share that in order to gather information relevant to your request. Please let us know immediately if you have any concerns about the sharing of details of your request, including your identity, within Fire and Emergency. We will contact you to discuss your concerns and how they will affect our approach to processing your request.

We will also contact you if:
• we require further information to clarify, or to enable us to process, your request;
• we need to tell a third party who you are, in order to consult on your request or information that relates to it.

Kate Long
Business Services Coordinator, Te Ûpoko Rohe

P: 04 806 4183 (extn- 4183)
[email address]
www.fireandemergency.nz

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From: Region 3 OIA
Fire and Emergency New Zealand


Attachment OIA 111 emergency calls.pdf
564K Download View as HTML


Good afternoon,

Further to your recent request, please find attached our response which is released under the Official Information Act 1982.

Regards

Angela Fisher, MBA
Business Services Manager, Te Ūpoko Rohe

 
 M: 027 5019782
 DDI: 04 4397884  
[email address]
www.fireandemergency.nz

Our Values - NGĀ UARA │WE DO THE RIGHT THING – KIA TIKA │ WE SERVE AND SUPPORT - MANAAKITANGA │ WE ARE BETTER TOGETHER - WHANAUNGATANGA │WE STRIVE TO IMPROVE - AUAHATANGA

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