Printed from https://fyi.org.nz/request/11720-official-information-relating-to-90-minute-response-time-to-a-111-medical-emergency on November 22, 2024 12:13

Official information relating to 90 minute response time to a 111 medical emergency

Gareth Watkins made this Official Information request to Fire and Emergency New Zealand

The request was successful.

From: Gareth Watkins

Dear Fire and Emergency New Zealand,

Please supply all information you have regarding an incident at Pukeahu Park in central Wellington on Friday night - 22 Nov 2019. Wellington Free Ambulance would have received a 111 emergency call at approximately 19:30, one at 20:28 and another around 20:46 by different members of the public. NZ Police would have received an emergency call at 20:44 ; approximately 1 hour and 15 minutes after the first 111 call was received by Wellington Free Ambulance.

The calls related to a male falling backwards approximately one metre onto concrete and hitting the back of his head. He was bleeding from his head and slipping in and out of consciousness. Emergency response did not occur until 90 minutes after the first 111 call was made. It required 3 members of the public and at least 4 calls to 111 to get attendance at this event.

Please supply all official information relating to this event - including audio transcripts and any correspondence between agencies.

I am a New Zealand citizen residing in New Zealand. Please reply to this FYI address as there is public interest in this event.

Yours faithfully,

Gareth Watkins

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From: Web Communications
Fire and Emergency New Zealand

Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

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From: Region 3 OIA
Fire and Emergency New Zealand

Good afternoon,

In accordance with section 15 of the Official Information Act 1982 we will try to respond to your request as soon as practicable and in any event no later than 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

In order to gather information relevant to your request, we may make details of your request known to Fire and Emergency personnel who are likely to be able to assist with the identification and collation of that information. This will not include your identity as the requestor, unless it is reasonably necessary to share that in order to gather information relevant to your request. Please let us know immediately if you have any concerns about the sharing of details of your request, including your identity, within Fire and Emergency. We will contact you to discuss your concerns and how they will affect our approach to processing your request.

We will also contact you if:
• we require further information to clarify, or to enable us to process, your request;
• we need to tell a third party who you are, in order to consult on your request or information that relates to it.

Regards

Angela Fisher, MBA
Business Services Manager, Te Ūpoko Rohe

M: 027 5019782
DDI: 04 4397884
[email address]
www.fireandemergency.nz

Our Values - NGĀ UARA │WE DO THE RIGHT THING – KIA TIKA │ WE SERVE AND SUPPORT - MANAAKITANGA │ WE ARE BETTER TOGETHER - WHANAUNGATANGA │WE STRIVE TO IMPROVE - AUAHATANGA

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From: Region 3 OIA
Fire and Emergency New Zealand

Attachment OIA 111 medical emergency.pdf
367K Download View as HTML

Good afternoon,

Further to your recent request, please find attached our response which is released under the Official Information Act 1982.

Regards

Angela Fisher, MBA
Business Services Manager, Te Ūpoko Rohe

 
 M: 027 5019782
 DDI: 04 4397884  
[email address]
www.fireandemergency.nz

Our Values - NGĀ UARA │WE DO THE RIGHT THING – KIA TIKA │ WE SERVE AND SUPPORT - MANAAKITANGA │ WE ARE BETTER TOGETHER - WHANAUNGATANGA │WE STRIVE TO IMPROVE - AUAHATANGA

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