Response times to 111 calls on Fri 22 Nov, Wellington central

Gareth Watkins made this Official Information request to Fire and Emergency New Zealand

The request was successful.

From: Gareth Watkins

Dear Fire and Emergency New Zealand,

Please provide your response time in minutes for all 111 calls you received relating to incidents in central Wellington on Fri 22 Nov 2019 from 6pm - 10pm.

For this request, the definition of "response time" would be the time from when you received the 111 call to the time when a responder was actually physically in attendance at an incident. Please also note whether the call related to fire/police/ambulance.

If you wish, you can incorporate this OIA request into my earlier request.

I am a New Zealand resident residing in New Zealand.

Yours faithfully,

Gareth Watkins

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From: Web Communications
Fire and Emergency New Zealand

Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

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From: Gareth Watkins

Dear Fire and Emergency New Zealand,

Please also include the time the 111 call was initially received

Yours faithfully,

Gareth Watkins

Link to this

From: Web Communications
Fire and Emergency New Zealand

Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

[1][IMG] [2][IMG] [3][IMG] [4][IMG] [5][IMG] [6][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that is
confidential or the subject of legal privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
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2. http://www.youtube.com/fireandemergencynz
3. http://www.twitter.com/FireEmergencyNZ
4. http://www.instagram.com/fireandemergenc...
5. http://www.linkedin.com/company/fireande...
6. http://www.fireandemergency.nz/

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From: Region 3 OIA
Fire and Emergency New Zealand

Good afternoon,

In accordance with section 15 of the Official Information Act 1982 we will try to respond to your request as soon as practicable and in any event no later than 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

In order to gather information relevant to your request, we may make details of your request known to Fire and Emergency personnel who are likely to be able to assist with the identification and collation of that information. This will not include your identity as the requestor, unless it is reasonably necessary to share that in order to gather information relevant to your request. Please let us know immediately if you have any concerns about the sharing of details of your request, including your identity, within Fire and Emergency. We will contact you to discuss your concerns and how they will affect our approach to processing your request.

We will also contact you if:
• we require further information to clarify, or to enable us to process, your request;
• we need to tell a third party who you are, in order to consult on your request or information that relates to it.

Kate Long
Business Services Coordinator, Te Ûpoko Rohe

P: 04 806 4183 (extn- 4183)
[email address]
www.fireandemergency.nz

-----Original Message-----
From: Web Communications
Sent: Wednesday, 27 November 2019 3:00 PM
To: Region 3 OIA <[email address]>
Subject: FW: Official Information request - Response times to 111 calls on Fri 22 Nov, Wellington central

Hey team,

Could someone please assist with the query below?

If you could also please ‘Cc’ or ‘Bcc’ Web Communications into your response or send me a quick reply to let me know you have received the email, so I can keep track of which queries have been handled.

Many thanks,

Sophie Lewes
Business Services Assistant

National Headquarters, Level 12, 80 The Terrace PO Box 2133, Wellington 6140
P: 044744825 Ext. 4825
www.fireandemergency.nz

-----Original Message-----
From: Gareth Watkins [mailto:[FOI #11723 email]]
Sent: Monday, 25 November 2019 7:08 AM
To: Web Communications <[FENZ request email]>
Subject: Official Information request - Response times to 111 calls on Fri 22 Nov, Wellington central

Dear Fire and Emergency New Zealand,

Please provide your response time in minutes for all 111 calls you received relating to incidents in central Wellington on Fri 22 Nov 2019 from 6pm - 10pm.

For this request, the definition of "response time" would be the time from when you received the 111 call to the time when a responder was actually physically in attendance at an incident. Please also note whether the call related to fire/police/ambulance.

If you wish, you can incorporate this OIA request into my earlier request.

I am a New Zealand resident residing in New Zealand.

Yours faithfully,

Gareth Watkins

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #11723 email]

Is [FENZ request email] the wrong address for Official Information requests to Fire and Emergency New Zealand? If so, please contact us using this form:
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Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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From: Region 3 OIA
Fire and Emergency New Zealand


Attachment OIA 111 emergency calls.pdf
564K Download View as HTML


Good afternoon,

Further to your recent request, please find attached our response which is released under the Official Information Act 1982.

Regards

Angela Fisher, MBA
Business Services Manager, Te Ūpoko Rohe

 
 M: 027 5019782
 DDI: 04 4397884  
[email address]
www.fireandemergency.nz

Our Values - NGĀ UARA │WE DO THE RIGHT THING – KIA TIKA │ WE SERVE AND SUPPORT - MANAAKITANGA │ WE ARE BETTER TOGETHER - WHANAUNGATANGA │WE STRIVE TO IMPROVE - AUAHATANGA

-----Original Message-----
From: Web Communications
Sent: Wednesday, 27 November 2019 3:03 PM
To: Region 3 OIA <[email address]>
Subject: FW: Official Information request - Response times to 111 calls on Fri 22 Nov, Wellington central

Hey team,

Could someone please assist with the query below?

If you could also please ‘Cc’ or ‘Bcc’ Web Communications into your response or send me a quick reply to let me know you have received the email, so I can keep track of which queries have been handled.

Many thanks,

Sophie Lewes
Business Services Assistant

National Headquarters, Level 12, 80 The Terrace PO Box 2133, Wellington 6140
P: 044744825 Ext. 4825
www.fireandemergency.nz

-----Original Message-----
From: Gareth Watkins [mailto:[FOI #11723 email]]
Sent: Monday, 25 November 2019 8:05 AM
To: Web Communications <[FENZ request email]>
Subject: Re: Official Information request - Response times to 111 calls on Fri 22 Nov, Wellington central

Dear Fire and Emergency New Zealand,

Please also include the time the 111 call was initially received

Yours faithfully,

Gareth Watkins

-----Original Message-----

Thank you for your email.

This is to confirm that your request has been received and has been passed on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

[1][IMG] [2][IMG] [3][IMG] [4][IMG] [5][IMG] [6][IMG]

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #11723 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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