Information relating to a 90-minute response to a 111 medical emergency

Gareth Watkins made this Official Information request to New Zealand Police

The request was successful.

From: Gareth Watkins

Dear New Zealand Police,

Please supply all information you have regarding an incident at Pukeahu Park in central Wellington on Friday night - 22 Nov 2019. NZ Police would have received an emergency call at 20:44 ; approximately 1 hour and 15 minutes after the first 111 call was received by Wellington Free Ambulance.

The call related to a male falling backwards approximately one metre onto concrete and hitting the back of his head. He was bleeding from his head and slipping in and out of consciousness. Emergency response did not occur until 90 minutes after the first 111 call was made. It required 3 members of the public and at least 4 calls to 111 to get attendance at this event.

At the time NZ Police said they had been in contact with Wellington Free Ambulance over the incident and that a police unit had been dispatched but had subsequently been diverted.

Please supply all official information relating to this event - including audio transcripts and any correspondence between agencies.

I am a New Zealand citizen residing in New Zealand. Please reply to this FYI address as there is public interest in this event.

Yours faithfully,

Gareth Watkins

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New Zealand Police

Dear Mr Watkins
 
I  acknowledge receipt of your 3 Official Information Act (OIA) requests
below.
 
Your  requests is being actioned pursuant to the Act.

 

Kind regards

Ministerial Services

PNHQ

To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Gareth Watkins" <[FYI request #11719 email]>
Date: 24/11/2019 08:26PM
Subject: Official Information request - Information relating to a
90-minute response to a 111 medical emergency

Dear New Zealand Police,
Please supply all information you have regarding an incident at Pukeahu
Park in central Wellington on Friday night - 22 Nov 2019.  NZ Police would
have received an emergency call at 20:44 ; approximately 1 hour and 15
minutes after the first 111 call was received by Wellington Free
Ambulance.
The call related to a male falling backwards approximately one metre onto
concrete and hitting the back of his head.  He was bleeding from his head
and slipping in and out of consciousness.  Emergency response did not
occur until 90 minutes after the first 111 call was made.  It required 3
members of the public and at least 4 calls to 111 to get attendance at
this event.
At the time NZ Police said they had been in contact with Wellington Free
Ambulance over the incident and that a police unit had been dispatched but
had subsequently been diverted.
Please supply all official information relating to this event - including
audio transcripts and any correspondence between agencies.
I am a New Zealand citizen residing in New Zealand.  Please reply to this
FYI address as there is public interest in this event.
Yours faithfully,
Gareth Watkins
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FYI request #11719 email]
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Information requests to New Zealand Police? If so, please contact us using
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page.

-------------------------------------------------------------------
 
 
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Gareth Watkins" <[email address]>
Date: 25/11/2019 07:05AM
Subject: Official Information request - Response times to 111 calls on Fri
22 Nov, Wellington central

Dear New Zealand Police,
Please provide your response time in minutes for all 111 calls you
received relating to incidents in central Wellington on Fri 22 Nov 2019
from 6pm - 10pm.
For this request, the definition of "response time" would be the time from
when you received the 111 call to the time when a staff member was
actually physically in attendance at an incident.
If you wish, you can incorporate this OIA request into my earlier request.
I am a New Zealand resident residing in New Zealand.
Yours faithfully,
Gareth Watkins
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[email address]
Is [New Zealand Police request email] the wrong address for Official
Information requests to New Zealand Police? If so, please contact us using
this form:
[3]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------
 
 
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Gareth Watkins" <[email address]>
Date: 25/11/2019 08:04AM
Subject: Re: Official Information request - Response times to 111 calls on
Fri 22 Nov, Wellington central

Dear New Zealand Police,
Please also include the time the 111 call was initially received
Yours faithfully,
Gareth Watkins

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[email address]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

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New Zealand Police


Attachment Watkins Gareth IR 01 19 32006 signed reply 1.pdf
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Good afternoon
 
Please find attached the response to your request for information.
 
Ngā mihi
 
Ministerial Services

===============================================================

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