Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

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Good afternoon,

In accordance with section 15 of the Official Information Act 1982 we will try to respond to your request as soon as practicable and in any event no later than 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

In order to gather information relevant to your request, we may make details of your request known to Fire and Emergency personnel who are likely to be able to assist with the identification and collation of that information. This will not include your identity as the requestor, unless it is reasonably necessary to share that in order to gather information relevant to your request. Please let us know immediately if you have any concerns about the sharing of details of your request, including your identity, within Fire and Emergency. We will contact you to discuss your concerns and how they will affect our approach to processing your request.

We will also contact you if:
• we require further information to clarify, or to enable us to process, your request;
• we need to tell a third party who you are, in order to consult on your request or information that relates to it.

Regards

Angela Fisher, MBA
Business Services Manager, Te Ūpoko Rohe

M: 027 5019782
DDI: 04 4397884
[email address]
www.fireandemergency.nz

Our Values - NGĀ UARA │WE DO THE RIGHT THING – KIA TIKA │ WE SERVE AND SUPPORT - MANAAKITANGA │ WE ARE BETTER TOGETHER - WHANAUNGATANGA │WE STRIVE TO IMPROVE - AUAHATANGA

-----Original Message-----
From: Web Communications
Sent: Monday, 25 November 2019 10:51 AM
To: Region 3 OIA <[email address]>
Subject: FW: Official Information request - Official information relating to 90 minute response time to a 111 medical emergency

Hey team,

Could someone please assist with the query below? ☺

If you could also please ‘Cc’ or ‘Bcc’ Web Communications into your response or send me a quick reply to let me know you have received the email, so I can keep track of which queries have been handled.

Many thanks,

Sophie Lewes
Business Services Assistant

National Headquarters, Level 12, 80 The Terrace PO Box 2133, Wellington 6140
P: 044744825 Ext. 4825
www.fireandemergency.nz

-----Original Message-----
From: Gareth Watkins [mailto:[FOI #11720 email]]
Sent: Sunday, 24 November 2019 8:32 PM
To: Web Communications <[FENZ request email]>
Subject: Official Information request - Official information relating to 90 minute response time to a 111 medical emergency

Dear Fire and Emergency New Zealand,

Please supply all information you have regarding an incident at Pukeahu Park in central Wellington on Friday night - 22 Nov 2019. Wellington Free Ambulance would have received a 111 emergency call at approximately 19:30, one at 20:28 and another around 20:46 by different members of the public. NZ Police would have received an emergency call at 20:44 ; approximately 1 hour and 15 minutes after the first 111 call was received by Wellington Free Ambulance.

The calls related to a male falling backwards approximately one metre onto concrete and hitting the back of his head. He was bleeding from his head and slipping in and out of consciousness. Emergency response did not occur until 90 minutes after the first 111 call was made. It required 3 members of the public and at least 4 calls to 111 to get attendance at this event.

Please supply all official information relating to this event - including audio transcripts and any correspondence between agencies.

I am a New Zealand citizen residing in New Zealand. Please reply to this FYI address as there is public interest in this event.

Yours faithfully,

Gareth Watkins

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #11720 email]

Is [FENZ request email] the wrong address for Official Information requests to Fire and Emergency New Zealand? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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Good afternoon,

Further to your recent request, please find attached our response which is released under the Official Information Act 1982.

Regards

Angela Fisher, MBA
Business Services Manager, Te Ūpoko Rohe

 
 M: 027 5019782
 DDI: 04 4397884  
[email address]
www.fireandemergency.nz

Our Values - NGĀ UARA │WE DO THE RIGHT THING – KIA TIKA │ WE SERVE AND SUPPORT - MANAAKITANGA │ WE ARE BETTER TOGETHER - WHANAUNGATANGA │WE STRIVE TO IMPROVE - AUAHATANGA

-----Original Message-----
From: Web Communications
Sent: Monday, 25 November 2019 10:51 AM
To: Region 3 OIA <[email address]>
Subject: FW: Official Information request - Official information relating to 90 minute response time to a 111 medical emergency

Hey team,

Could someone please assist with the query below? ☺

If you could also please ‘Cc’ or ‘Bcc’ Web Communications into your response or send me a quick reply to let me know you have received the email, so I can keep track of which queries have been handled.

Many thanks,

Sophie Lewes
Business Services Assistant

National Headquarters, Level 12, 80 The Terrace PO Box 2133, Wellington 6140
P: 044744825 Ext. 4825
www.fireandemergency.nz

-----Original Message-----
From: Gareth Watkins [mailto:[FOI #11720 email]]
Sent: Sunday, 24 November 2019 8:32 PM
To: Web Communications <[FENZ request email]>
Subject: Official Information request - Official information relating to 90 minute response time to a 111 medical emergency

Dear Fire and Emergency New Zealand,

Please supply all information you have regarding an incident at Pukeahu Park in central Wellington on Friday night - 22 Nov 2019. Wellington Free Ambulance would have received a 111 emergency call at approximately 19:30, one at 20:28 and another around 20:46 by different members of the public. NZ Police would have received an emergency call at 20:44 ; approximately 1 hour and 15 minutes after the first 111 call was received by Wellington Free Ambulance.

The calls related to a male falling backwards approximately one metre onto concrete and hitting the back of his head. He was bleeding from his head and slipping in and out of consciousness. Emergency response did not occur until 90 minutes after the first 111 call was made. It required 3 members of the public and at least 4 calls to 111 to get attendance at this event.

Please supply all official information relating to this event - including audio transcripts and any correspondence between agencies.

I am a New Zealand citizen residing in New Zealand. Please reply to this FYI address as there is public interest in this event.

Yours faithfully,

Gareth Watkins

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #11720 email]

Is [FENZ request email] the wrong address for Official Information requests to Fire and Emergency New Zealand? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

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This e-mail message has been scanned and cleared by SMX

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This e-mail message has been scanned and cleared by MailMarshal
---------------------------------------------------------------

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This e-mail message has been scanned and cleared by MailMarshal
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