Dear Gavin.
 
Thank you for your email.  I have forwarded this on to be processed.
 
Kind regards

Nicky Caird

Customer Services

Environment Canterbury
Kaunihera Taiao ki Waitaha

 

Customer Services

03 353 9007

0800 324 636

 

Environment Canterbury 
PO Box 345

Christchurch 8140

Email: [1][ECAN request email]

Website: [2]www.ecan.govt.nz

P  Please consider the environment before printing this email

-----Original Message-----
From: "Gavin Millar" <[OIA #717 email]>
Sent: Thursday, 27 December 2012 6:08 p.m.
To: "OIA requests at ECAN" <[ECAN request email]>
Subject: Official Information Act request - Planning and Feedback of
Changes to the Christchurch Bus Service

Dear Canterbury Regional Council,

Recently a large number of changes were made to the Christchurch
public transport service by Metro Info. These changes have
significantly reduced the level of service available in many parts
of the city and their reasons are in some cases almost impossible
to guess at.

As such I would like to request the following:

1) Prior to the implementation of these changes, information about
their effect will have been carried out in the form of reports or
other documents. Please provide all of the documents related to the
decision to make the implemented changes and any considered
alternatives. If there are enough documents that this would trigger
a refusal under 18(f) I would ask for the most relevant documents
and the titles of all collated documents so a more specific request
can be made.

2) Before the implementation of these changes external parties
would have been offered the chance to give feedback. This would
include both the general public, bus companies and other related
organisations. Please provide all feedback that was provided from
all sources.

3) Since the implementation of these changes feedback has been
requested via various methods including asking the public to email
to metroreview(AT)ecan.govt.nz. Please provide all feedback
provided about the changes. If the amount of feedback you have
received is of such a volume that it cannot be provided then I
would instead request the internal statistics showing a breakdown
of the categories you use for it.

I would prefer an electronic response via a reply to FYI.org.nz,
this will be forwarded to me automatically. I am a NZ citizen.

Yours faithfully,
Gavin

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References

Visible links
1. blocked::mailto:[ECAN request email]
mailto:[ECAN request email]
mailto:[ECAN request email]
2. blocked::http://www.ecan.govt.nz/
http://www.ecan.govt.nz/
http://www.ecan.govt.nz/

hide quoted sections

Good Morning Mr Millar

 

Documents in respect of your Official Information Request - Planning and
Feedback of Changes to the Christchurch Bus Service have now been
collated.

 

These documents can be sent to you either electronically via email, on CD
or in hard copy version.  Looking at the size of the documents concerned,
I would envisage that they would be approximately 20MB.

 

Please note that if a hard copy version is required then there will be a
photocopy charge to you as outlined in the Ministry of Justice Charging
Guidelines.  If you could let me know at your earliest convenience how you
would like to receive these documents.

 

Yours sincerely

 

Wendy Groves

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/

Good afternoon Mr Millar,

 

As per your our earlier communications today, please find attached
documents in relation to your Local Government Official Information and
Meetings Act request.

 

You will receive four emails which have been numbered accordingly.

 

Kind regards.

 

Wendy Groves

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/

 

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/

 

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/

 

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/

Good Morning Mr Millar

 

The attached three documents are the Master File – Metro Service Review
2012 as referred to in our earlier letter.

 

Kind regards.

 

Wendy Groves

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/

Good afternoon Mr Millar

 

As per earlier emails, attached is the final document requested by you
under the Local Government Official Information and Meetings Act.

 

Regards.

 

Wendy Groves

 

-------------------------------------
Wendy Groves
PA to Director Operations [1]cid:image001.png@01CDDDDE.91B9BF00
[mobile number]
[5][email address] PO Box 345, Christchurch 8140, New Zealand
Customer Services: 0800 324 636
Direct Dial: 03 345 9349
[6]www.ecan.govt.nz [2]cid:image002.png@01CDDDDE.91B9BF00[3]cid:image003.png@01CDDDDE.91B9BF00[4]cid:image004.png@01CDDDDE.91B9BF00
Physical Address: 37 Main North Road,
Papanui, Christchurch, New Zealand
[7]cid:image005.png@01CDDDDE.91B9BF00 [8]cid:image006.png@01CDDDDE.91B9BF00 [9]cid:image007.png@01CDDDDE.91B9BF00

 

 

References

Visible links
2. http://www.facebook.com/EnvironmentCante...
3. http://twitter.com/ECan
4. http://www.youtube.com/user/ecangovt
5. mailto:[email address]
6. http://www.ecan.govt.nz/
8. http://www.ecan.govt.nz/