Complaints and feedback received about December 3 route changes
Date range: 20 November 2012 (when changes publicised) - 31 January 2013
Issues raised
Route(s) issue(s) relate to
s
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g
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tel
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re
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te
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w
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E
ys
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Reference
s
ral
d
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to
to
2 b
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n
il
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tate
w
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te
rmati
d
s
rcro
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u
e
q
s
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me
t s
Location
Reference date
number
e
o
h
fo
e
ve
o
N
eg
R
cS
reF
Bus
In
N
take
Mi
O
ateL
Other
Blu
Blu
Co
5
17
28
44
60
95
107
108
111
114
115
118
119
120
146
951
952
N
Other
MR email
20/11/12 12:49pm
x
x
MR email
20/11/12 2:30pm
x
x
x
MR email
20/11/12 11:03am
x
x
x
MR email
22/11/12 12:00pm
x
x
MR email
22/11/12 1:08pm
x
x
x
MR email
23/11/12 11:19am
x
x
x
MR email
23/11/12 1:51pm
x
x
MR email
23/11/12 1:56pm
x
x
MR email
23/11/12 5:37pm
x
x
MR email
26/11/12 12:21pm
x
x
x
MR email
26/11/12 3:54pm
x
x
MR email
26/11/12 7:57pm
x
x
MR email
27/11/12 2:02pm
x
x
MR email
28/11/12 3:53pm
x
x
x
x
MR email
29/11/12 11:38am
x
x
MR email
29/11/12 3:27pm
x
x
MR email
30/11/12 11:44am
x
x
MR email
30/11/12 2:21pm
x
x
x
x
MR email
3/12/12 2:42pm
x
x
x
MR email
4/12/12 1:06pm
x
x
x
MR email
4/12/12 2:54pm
x
x
MR email
5/12/12 10:34am
x
x
x
x
MR email
5/12/12 10:37am
x
x
x
x
MR email
5/12/12 2:39pm
x
x
x
MR email
5/12/12 7:03pm
x
x
x
MR email
6/12/12 10:48am
x
x
x
x
MR email
6/12/12 12:42pm
x
x
x Aircon not working
x
MR email
10/12/12 9:22am
x
x
x
x
MR email
10/12/12 10:26am
x
x
x
x
Woodend -
MR email
12/12/12 2:03pm
x
Rangiora
MR email
12/12/12 2:08pm
x
x
x
x
MR email
17/12/12 11:09am
x
x
x
x
MR email
17/12/12 1:04pm
x
x
x
MR email
20/12/12 1:15pm
x
x
x
x
x
MR email
20/12/12 1:33pm
x
x
x
MR email
20/12/12 3:51pm
x
x
x
MR email
20/12/12 10:53pm
x
x
x
x
x
x
x
x
MR email
26/12/12 4:53pm
x
x
x
x
x
x
x
MR email
26/12/12 9:33pm
x
x
x
x
x
x
x
MR email
5/1/13 3:21pm
x
x
MR email
10/1/13 2:46pm
x
x
x
MR email
11/1/13 6:00pm
x
x
MR email
15/1/13 7:54pm
x
x
x
x
Woodend -
MR email
18/1/13 1:43pm
x
x
x
x
x
Rangiora
MR email
24/1/13 2:16pm
x
x
x
x
x
x
x
x
CP ECAN
20/11/2012
278515
x
x
x
CP ECAN
28/11/2012
279356
x
x
x
x
x
x
CP ECAN
30/11/2012
279608
x
x
CP ECAN
30/11/2012
279656
x
x
Removal of maps off on-
CP ECAN
30/11/2012
279632
x
street timetables
Trouble finding online
CP ECAN
2/12/2012
279860
x
network map
CP ECAN
2/12/2012
279812
x
x
CP ECAN
3/12/2012
279901
x
x
x
x
Given wrong info about
which bus to catch by
CP ECAN
3/12/2012
279951
x
staff.
CP ECAN
4/12/2012
279986
x
x
x
CP ECAN
4/12/2012
280008
x
x
x
x
CP ECAN
4/12/2012
280044
x
x
x
x
CP ECAN
5/12/2012
280005
x
x
x
x
CP ECAN
5/12/2012
280198
x
x
CP ECAN
5/12/2012
280101
x
x
CP ECAN
5/12/2012
280168
x
x
CP ECAN
5/12/2012
280132
x
x
x
CP ECAN
5/12/2012
280103
x
x
x
CP ECAN
5/12/2012
280104
x
x
CP ECAN
6/12/2012
280217
x
x
x
x
Bus stop not loaded
CP ECAN
9/12/2012
280541
into RTI system.
CP ECAN
10/12/2012
280627
x
x
CP ECAN
11/12/2012
280669
x
x
CP ECAN
11/12/2012
280734
x
x
x
CP ECAN
11/12/2012
280770
x
x
x
x
CP ECAN
12/12/2012
280781
x
x
CP ECAN
13/12/2012
280871
x
x
x
x
CP ECAN
13/12/2012
280810
x
x
x
CP ECAN
20/12/2012
281533/281602
x
x
x
CP ECAN
20/12/2012
281504
x
x
x
x
x
CP ECAN
11/01/2013
283870
x
x
x
CP ECAN
15/01/2013
284144
x
x
x
x
x
x
CP ECAN
18/01/2013
284565
x
x
CP ECAN
23/01/2013
284961
x
x
x
CP ECAN
23/01/2013
285038
x
x
x
x
CP ECAN
25/01/2013
285124
x
x
x
x
Different operators
unable to contact each
GF BX
29/11/2012
279592
other via radio.
x
x
GF BX
16/12/2012
281228
x
x
x
GF ECAN
21/11/2013
278669
x
x
x
x
Plus evening
hours on all
'numbered'
GF ECAN
21/11/2013
278737
x
x
x
routes
Woodend (to
GF ECAN
6/12/2012
280109
x
x
city)
GF ECAN
10/12/2012
280556
x
x
No service on
Barbadoes St
GF ECAN
12/12/2012
280787
x
(one-way part)
GF ECAN
17/12/2012
281282
x
x
x
GF ECAN
17/12/2012
281327
x
x
x
GF ECAN
18/12/2012
281381
x
x
x
x
GF ECAN
19/12/2012
281421/281553
x
x
x
GF ECAN
9/01/2013
283672
x
x
x
GF ECAN
14/01/2013
284198
x
x
x
GF ECAN
16/01/2013
284241
x
x
x
Letter
20/11/2012
TRIM 136403
x
x
Letter
27/11/2012
TRIM 134711
x
x
x
x
x
Letter
8/01/2013
TRIM 1338
x
x
x
x
x
Letter
29/01/2013
TRIM 11008
x
x
x
x
x
