This is an HTML version of an attachment to the Official Information request 'Planning and Feedback of Changes to the Christchurch Bus Service'.
Number Trim Number
Feedback
M001 C12C/69306
Hi there,
My workplace moved into the central city a couple of months ago and we (about 30 of us) are close to the bus depot. So, many of us are using the buses 
since we have no parking (other than the Wilsons carparks).
I have been spoilt for choice in buses, because my nearest stops are close to the intersection of Milton St and Strickland St so I can catch the 8, 11 & 14, 
which take me right to work.
All of these routes are to disappear, leaving me with route 111 as the only one to cover the east end of Milton St, running half hourly at peak times, and 
then only a few blocks later I 'd have to get off at the Sydenham hub and catch another bus into town.
Not worth the hassle!
I realise I have had probably too much choice, and that the buses are pretty empty, and my complaint is purely selfish. But many of my bussing workmates 
say that proposed changes will stop them using the buses also.
Gradually more people will be going to work in town again as more things spring up. As one example, I work at the Council building next to the depot 
which will become a Central city library later this month, and hopefully draw some people to reach it by bus because of the depot's proximity. There are 
now also several displaced staff groups in that building also (like mine), so maybe 70 of us could be bus patrons. The Re-Start mall is expanding also.
If people are going to have to catch two or even three different buses to get into the city, they won't bother to patronise them, so I hope you will ask 
yourself whether you might be shooting yourselves in the foot with this hub/bus-change idea.
Cheers, and thanks for the excellent bus service in difficult times, plus that wonderful depot!
M002
I am a regular user of the 12 service and have been so since its introduction.   I am physically disabled and find walking difficult, so a local bus service is 
essential to me.   I reside in Anglem Way, Northwood and I pay full fare on the buses as I am too young for a Gold Card.
 
The proposed changes to the Northwood service appal me.  The suggested no. 17 route represents a disservice to Northwood ratepayers and residents, 
not a service improvement.
 
Northwood is a predominantly owner-occupier suburb with relatively high council rates.  It contains many senior citizens and retired people.  Many of 
these will, with time, become increasingly unwilling/unable to drive to their chosen destinations.   There are also numerous children and students who use 
buses constantly during school terms.  Under the proposed bus route changes, Northwood residents will be disadvantaged in that the Boulevard, the 
centrally accessible street of Northwood, will be less well served by buses than currently.  The proposed changes will require many Northwood residents 
(in the established central Stage One/Two areas, plus Styx Mill, Woodbank and Kaputone Springs) to actually leave Northwood and walk to Main North 
Road in order to access bus services that will travel to the areas they require and frequently use, such as health, educational and recreational facilities.
 
Are your planners aware that there is no school in Northwood?    All Northwood children must leave the suburb to attend school.   Many boys of secondary 
school age take buses to St Bede’s.   Under the proposed changes, every one of them, irrespective of whether they live in ‘older’ Northwood, Styx Mill, 
Kaputone Springs or Woodbank, will have to leave the suburb and catch a #1 Belfast bus from Main North Road outside the Supa Centa.    The same will 
apply to children attending Redwood School, or any of the several kindergartens and preschools on Main North Road at Redwood.   I have counted up to 
20 people waiting for a number 12 bus at peak commuting times at stop #15991 by Northwood roundabout.   Your proposal appears to remove this bus 
stop from the route and will redirect all these travellers to the stop outside the Supa Centa complex, where at present there is no shelter and a potential 
health and safety issue exists.  That stop on Main North Road is located on a very narrow footpath which will be obstructed at peak times.  There is the real 
likelihood that unsupervised children will end up straggling onto the road and into the path of busy traffic unless a spacious and redesigned covered 
waiting area is formed.
M003 C12C/69380
I am writing to express my concerns on the proposed scrapping of the bus service from Woodend to Rangiora North Canterbury. 
In one day I have come across several disgruntled Woodend residents who are very upset to be losing their means of transport. Two very special people of 
Woodend are termed legally blind, so their options are limited as to access to Rangiora, one of whom who works in Rangiora will find it very difficult to get 
to her work. Another elderly couple travel to Rangiora to swim at the public pool and do shopping. If they had to travel firstly to Kaiapoi, wait for bus 
change, this would make it unlikely they would carry on with their outings in the future.
Woodend is getting bigger all the time and Rangiora welcomes their patronage, please reconsider your decision to axe the bus services to Woodend.
Looking forward to a better outcome for the Woodend residents.
Regards
M004 C12C/69385
Kia Ora and greetings.
Many thanks for advising Christchurch (including Canterbury) residents regarding the above listed and proposed future (Metro) changes. (e.g. a recent 
publication entitled “CHANGE IS COMING; 2012”) 
However because of a local and deep concern would deeply appreciate if you could please send all  the various information, which clearly identifies issues 
of deep concern regarding People with Disabilities whom many regularly utilise this form in excellent publicly provided transport service. (via the Official 
Information Act)
This is mainly also because of a number in recent and major expressed concerns from several of the above mentioned folk, especially regarding certain 
suggested change overs for passengers (to other separate Busses) including which will occur at the Northlands Mall. (e.g. for enabling to continue 
commuting to the central city)
Finally please keep up the great work as it is highly valued.
Don’t hesitate to contact me if you require any further or additional information enclosed/attached to this letter.
 Cheers, 
 VERBAL ENTRY ON CD his submission is to PT Canterbury, for the Metro services review Aug 2012.  I am project manager for SigJaws trust. 
Firstly I would like to thank the personnel of the organisation for sending various relevant information regarding a former very comprehensive survey. This 
was great value and I very much appreciate having this information. This is extremely difficult to access such accurate information and I must compliment 
the various people involved in this. 
Now I will continue with my comments regarding this draft plan. I am extremely disappointed with the overall quality of information outlined in this draft 
copy. I believe it indicates that there is a lack in understanding of several very important issues, this also includes a lack in recognition on the sudden 
deterioration in quality of overall customer provider service.
And this appears to have been happening over the last 3 to 4 years. 
In fact, many people were severely effected following a former and quite recent tendering section of this provided service. Unfortunately this has caused a 

M005 C12C/69392
Reference number: 264870
Incident Time: 05/07/12 12:00p.m.
Route: 
Bus No: 912
In or Out: 
BoardingPoint: 
Destination: rangiora
Description: Just giving feedback on possible cancelation of the 912 service through Woodend. Both my children use this service weekly as it is convenient 
for them returning and getting to Christchurch as they are both at school in Christchurch. They both feel comfortable and safe with this service which suits 
both their needs and their friends needs as well. My son works in Rangiora after school and at weekends and regularly catches the bus to and from 
Rangiora and relies on the regular running of this service in the afternoons and evenings in particular. He will have difficulty getting to and from work as he 
is only on a learners licence and both parents are working at the time he needs to be at work himself. The cancellation of this service will provide quite a 
bit of inconvenience to our family. In winter I do not feel comfortable with my son having to catch a bus to Kaiapoi and having to connect with another 
service to Rangiora and vice versa on the way home especially in the dark and cold. I understand the cost of running this service is probably uneconomical 
overall but is there a possibility of running a smaller shuttle bus rather than the large buses as a shuttle between Waikuku, Pegasus and Woodend 
connecting with Rangiora? A number of teenagers use this service and it would be disappointing to see it cancelled.
M006 C12C/69394
Hi at Metro, 
Thank you for info re proposed changes, and opportunity to comment.
I don't find the form on your sites as mentioned in the brochure, so I hope these comments may be useful.
1. I have been a regular user of Metro services and am thankful for the research and improvements made over the years.
I believe well-planned bus services, using vehicles with minimal carbon output into the air, can give us the best service for our city.
I believe it is important to keep up improvements, as you are doing, in order to serve present and prospective customers well, and also to keep the traffic 
congestion and roading expenses down. I have supported these in public consultations and will continue to do so as strongly as possible. 
2. Consolidating the bus service on Papanui seems an excellent move, as does the move to hubs, feeder routes, and frequent direct service runs. 
Transferring between buses need not be a problem when the connections are frequent and dependable, and the change is made at a sheltered stop.
I  will welcome these changes when I connect to Papanui. 
3. Living in Richmond, I am  sorry to see the # 60 Bus will no longer continue  to the Polytechnic, although its new destination looks good. 
  I hope  the new proposals will provide good connections to the polytech. 
4. I would suggest for future consideration, the  need for more direct  connections to the western part of the city for people living in the centre of the area 
east of Fitzgerald/Hills, and between Gloucester  St and Shirley Rd.  This gap becomes apparent when one goes from that area to Canterbury University or 
Riccarton Mall, or any other sites in that area, such as Dean's  Bush, or other shopping  & residential areas in that vicinity.  While the Orbiter does now go 
along Stanmore Rd, which is some help, it's circuitous route, still takes  as long as if one went into the city, waited to transfer, and then went out again.   
Bealley Ave is a busy road for cars, but  iseems little used by buses.This seems part of the east-west link that is missing   Maybe this horizontal connection 
M007 C12C/69399
Thank you for the opportunity to comment on the proposed reviews.
 
Papanui Road is clogged with cars and the removal of some bus services will be a further disincentive to use public transport.  To solve the problem of low 
usage can we not campaign for greater bus use AND use smaller buses at times of low use?  This has been done effectively in Europe...why not 
Christchurch?  Smaller buses would also produce smaller emissions as well......Changing the frequency of the services rather than entirely removing them 
should also be considered....
  
Harewood Road seems not to have a service at all...and yet this is an area of Christchurch in which the population has remained constant because of less 
earthquake damage....
 
It also seems that access to the Bishopdale Mall and the airport are now possible only by private car .  The previous bus services were used and valued. In 
particular the airport service along Harewood Road and Papanui Road was important to younger visitors to Christchurch and much used by them.  And by 
some of us older citizens!
 
Sincerely
M008 C12C/69402
good afternoon,
re the Westmoorland-Sydenham service no 111
As a resident of Halswell I think that this service would benefit from an extension to take in the balance of Sparks Rd and to finish at the Halswell shopping 
centre thereby connecting with a number of existing services to other parts of the city.
This would then give halswell residents etc access to the areas of Westmoorland etc.
thank you
M009 C12C/69404
 I have been told to contact you direct, rather than the bus company itself (which I have done) with regard to the Leopard bus service that travels the 
Lyttelton to Eastgate route daily, (the #535), as I would like to see this service go down on to the wharf at Lyttelton to do pick-ups and drop offs, as I travel 
to work via the Diamond Harbour ferry and then catch the 535 to Eastgate.  The Red buses go down on the wharf and there is plenty of room down there 
for at least three buses.  At present I have to walk up over the bridge to where the bus waits on Norwich Quay.  On fine days this is okay but during the 
winter when it is freezing or raining it can be very unpleasant as it is quite a walk to/from the ferry.  I use this service every day (twice daily).  There are 
others who also use this service too, who would be pleased to see the bus go down there.   At night in particular, it is quite a tight deadline to get to the 
ferry on time if I have to walk/run over the bridge as there isn't much leeway between  when the bus arrives in Lyttelton and when the ferry leaves.
    I would appreciate you giving this some consideration.
    Thank you,
M010 C12C/69412
Hello,
We recently received a pamphlet in the mail informing us of upcoming changes to the current Red Bus services and in particular to the bus route no. 9 
(Wairakei). As suggested in the pamphlet, I wrote to Red Bus to disagree with the proposed removal of this bus route and received a letter today 
requesting that I contact you, the Planning Department at Enviroment Canterbury directly to voice my concerns.
I firmly disagree with the suggested removal of the current bus no. 9 service and its alternative replacement routes, none of which would enable me to bus 
to work from St. Albans (Bealey Ave) to Sheffield Cresent (Wairakei/Burnside) as I currently do. As a result of the suggested replacement bus routes I would 
need to change buses several times thus increasing my travel time to and from work considerably.
As the Christchurch City Council encourages its residents to use public transport instead of taking their cars to work and when no other mode of transport 
is available to residents besides the current bus services, I feel that by removing the bus services already in place and by implementing the newly proposed 
restricted bus services, it will hinder rather than contribute to the current public transport system.
If anything, more bus routes should be added to and not taken away from the current bus services already available.
Regards
M011 C12C/69413
I just want to express my disappointment that the new route for 120 (formerly Burnside 20) does not go via the hospital where car parking at present is 
atrocious. Could you not go via  
there then down Hagley Avenue, Lincoln road etc.? The Orbiter at present goes down Clarence/Whiteleigh Streets with 4 an hour.

M012 C12C/69417
 Submission re  metro review.
 
I have strong reservations about the proposal to make Barrington Shopping Centre a transport hub because-
 
A. The plan has an obvious flaw in that the Barrington Shopping Centre is placed on the wrong side of Barrington St on your map which straight away fills 
me with misgivings and suggests that it has been drawn by someone who has never been to  the place.
 
B. Barrington St, particularly in the vicinity of the present Barrington Mall, is heavily congested already and there is no extra capacity unless the road is four 
laned for its entire length which will create significant access problems into Barrington Mall and for on street parking for the many residential properties 
along Barrington St.
 
C. The tortuous access to Rose St should be made direct by widening Fairview St and the Bridge over ther Heathcote River giving sensible access between 
the high frequency hub / interchange at Princess Margaret Hospital and feeder routes accessible from Rose St- via 
 
  1. along Hoon Hay Rd / Curletts to Hornby / Yaldhurst / Teachers College, Airport
 
  2. along Lyttelton St / Wrights Rd to central Riccarton and then via Clyde Rd to  the University / Bishopdale 
 
  3. along Barrington St / Clarence St to lower Riccarton and Christchurch Boys and Girls High Schools and Bryndwr / Merivale, avoiding the bottleneck at 
the Barrington St Cashmere Rd corner.
 
D. If the Route 1 buses terminate at PMH that would surely be the appropriate place for the hub instead of Barrington as there is already a link sytem 
between the Cashmere buses and the orbiter there and 'empty' (as in not built on) space and existing off road facilities in place. There is also sufficient 
room for buses to change direction as happens now. This would be difficult in Barrington St.There is also room to build a terminus building. 
 
Yours sincerely,
M013 C12C/69421
Hi,
Regarding proposed new service number 1 Rangiora to City to SMH. Fantastic, can’t happen soon enough! Gives more options for travel to those travelling 
to schools daily as well as better access to city and beyond. Hope we are kept up to date with progress, start date and timetable.
Regards
M014 C12C/69427
 Dear Sir or Madam.  
Re the alteratons to the Burnside bus . Myself and neighbours have been using your good service to go into the Public Hospital but if you change to the 
new timetable it will mean 
transferring  halfway in  and adding a lot more time to what was a very good service. We have also encouraged other people to use this service instead of 
by motorcar.  
Last year I was visiting the hospital everyday and will be very disappointed if you change what is a very good service.  
M015 C12C/69430
To whom it may concern
I have studied the proposed new bus route and in particular the present 11 bus from the SupaCentre to Westmoreland. I am a frequent user of this bus, 
getting on at the Styx Mill Country Club and travelling to Merivale.The new route does not go to Merivale which alarms me. It will mean that I will have to 
get off at Northlands and catch another bus which travels down Papanui Rd. As a Superannuitant I don't want to do this and especially in wet and cold 
weather.
So I am asking that this new route include Merivale. I know of some other ladies who travel to this destination also.
Thanks in anticipation,
M016 C12C/69433
to whom it may concern
I realise that the Cashmere Hill route is poorly used however my three children are amongst your current users.  Having the 12 and 14 buses both come to 
the Takahe has been brilliant for our family who live in Takahe Drive.  It does seem crazy though that these current services arrive at the same time.
My 17 year old son uses the bus most days.  He attends Cashmere High school and often takes the bus home from school.  He also uses it a lot at night 
(does not have a driving licence and likes the fact he can put his bike on the bus).  The current routes are both convenient for him to get home from the 
Washington Way skate park - one of his favourite haunts.
My 15 year old daughter sometimes buses home from school but more importantly she often uses the bus to get to a dancing lesson in Upper Cranford st.  
The number 14 currently takes her right outside her dance studio.  The proposed changes mean she will need to take three buses or walk some distance 
from the main North rd.  Either way I do not feel this is a safe enough option for her.  I will need to take her by car now.  This is going to mean a lot more 
time on the other side of town as I cannot justify petrol to take her over to Redwood from Cashmere, 
return home and then go back to collect her.   It isn't going to be 
great for our household.
My youngest (11 years) only travels as far as Barrington at this stage but I see the loss of the bus into town may well affect what she can do with her 
friends in the future.
We used to sometimes use the number 10 bus to take us straight to the airport.  This service is sadly missed.  My mother-in-law lives on that side of town 
too and we no longer have a direct service to get to her house (or her to ours).  She is still driving but at 78 years this is unlikely to continue for long.
We are very sad about this loss of freedom for our children and the constraints it will put on us as parents.
Regards
M017 C12C/69438
To whom it may concern.
I am a frequent user of the shuttles, running between Rangiora, Woodend and Kaiapoi. The North Canterbury has been served well by these links. I will be 
able to travel more directly to Christchurch via Kaiapoi but I think it is unfortunate that there will be no direct services down the Rangiora Woodend road. I 
urge the council to work closely with Ecan to offer some direct services along this route. 
kind regards 
M018 C12C/69441
hello,
the Murray Aynsley service was   15 minutes,,, couple of months ago this went out to   30 minutes....   Now in December I see that  115 will be
a  service every   60 minutes...  
 This is very poor!
can the 30 minute service via St. Martins  be retained.
M019 C12C/69448
Just been looking at your proposed changes for the 9 Wairakei bus route. I get the number 9 on an almost daily basis to work. I work for a law firm based in 
Wairakei Road. We have always been here but since the earthquakes, a large number of law firms have relocated to this area. Prior to the earthquakes the 
buses ran every 20 minutes. After the earthquakes they ran every 30 minutes. The longer wait for buses has been annoying but I realise that Ecan and 
Metro are doing their best in difficult circumstances so have not been too fazed by this. I have carried on getting the bus even though the service has 
deterioated with buses being late so that I have missed my connecting bus to Lyttelton in the evenings to catch the Diamond Harbour Ferry home or some 
buses not turning up in the morning at all when they should have. I have hoped that eventually things will come right and we might get back to pre-
earthquake levels of service and frequency of buses.
 
I have got no real problems with the route being extended to Northlands. Do have a problem with the frequency of the buses.
I often go to court hearings during the day  in the central city either at the central court buildings or the new court building in Clarendon Terrace at non-
peak times. If bus frequency during these times are reduced to 1 an hour it makes it impractical to get the bus and I will have no choice but to drive to 
work and will have to stop getting the bus altogether.

M020 C12C/69451
Hello,   No 17 new route --  we suggest that the bus route continue all the way down Northwood Blvd direct to the Supa centre. To have the bus wind 
around part of the present No.11 route through Saracen and ONeill Aves is a waste of fuel as the number of times we see anybody on the No 11 bus on 
this route is usually nil. When the No 11 was introduced via ONeill Ave, the residents in this area were vehemently opposed and some even sold their 
houses and moved out as a protest.  The idea of having a bus for residents at Northwood Villas has been a complete waste of fuel and time. 
With the new changes we ask that bus shelters be provided on the Main North Road outside Smiths City shop,(a decent size as there will be more people 
come here to catch the bus.) there is one opposite for northbound buses but none for southbound buses. ALL bus shelters should be totally metal with NO 
glass for hooligans to break as they do now at both the shelters on Northwood Blvd. A bus shelter will need to be provided on Northwood Blvd outside the 
childrens playground and other ones on Annaby St.  
M021 C12C/69454
I have studied the "Change is Coming" handout that was put into our letterbox and was dismayed to note that the 115 Murray Aynsley bus is
destined to end in Sydenham.   Many other buses also appear to be
banished from the city centre, ending in a suburban hub.
I think this is a great pity.   All buses should take passengers into
the city (with the exception of outer-city buses such as the Orbiter and Metro Star) and I feel that if passengers are forced off their local bus at a suburban 
destination, having to catch another bus into the city and then possibly a third or fourth bus to reach their final
destination, there will be a further decline in passenger numbers.   I
know that I will be most unwilling to catch my local bus if it can't
take me at least as far as the central city.   I have really enjoyed
being able to travel from Murray Aynsley into the city and then as far
as Bishopdale.   It was a brilliant service and mostly appeared to be
well supported.   I am extremely disappointed with the new plan.
M022 C12C/69460
Hello. I have considered the changes that you are proposing for the redwood bus and wish you to consider amending the route to take in redwood springs. 
At the moment the bus goes down Lowry ave through to farquars road, then back around to grimseys road. But it could just as easily go around willowview 
drive which is the main road of redwood springs and back out to grimseys road. Please consider my idea. Regards .
M023 C12C/69462
Thankyou for your "Change is Coming" brochure recieved today with my Pressnews paper.
 
Now that we can make enormous changes to routes and services and there are so many vacant spaces to turn buses, could you please inform me 
of your plans to assist the thousands of staff employed at the Christchurch Public Hospital. During the chaos after last years earthquakes I 
regularly used the buses parked at the temporary terminus in Hagley Ave and although I had a decent walk to home I enjoyed the convenience of 
the trip.
 Parking is always at a premium for staff, visitors and patients 24/7 yet you ignore the need for a Doctor from Merivale, a nurse from St Martins 
or Phlebotomist in Ferrymead to use the buses without having to endure the lengthy uncovered walk from  the bus exchange near the city mall to 
the Hospital. The hospital is the largest employer in Christchurch yet the only bus passing the hospital is the Halswell bus. Perhaps you could 
consider a route for all buses to enter the Hagley Riccarton Avenues from the south and west before terminating at the city mall.
The above suggestion seems to have been ignored in the past but now is the time to supply a service that may just be one that is popular and 
actually keep the pressure off of the roads and car parks. 
I look forward to hearing your keenness to my suggestion.
phone ## or ##
M024 C12C/69464
Hello and thank you for the opportunity to provide feedback. I am not a regular bus user because most of where I go is within a 10-15 minute 
bike ride or walk. However, my children and I have for a number of years regularly scheduled a favourite school holiday activity we called ‘bus 
day’. We spend the whole day riding wherever the mood takes us, with planned and unplanned stops along the way. These holidays we see us 
doing bus day again.  I expect the proposed changes will set a precedent for other suburbs (Riccarton to Hornby area will affect me) and therefore 
thought I would submit more general feedback concerning the bus system:
1.       Definitely in favour of creating suburban connections to hubs, possibly using smaller vehicles. What about Toyota 12 seaters? Maybe 
some could be cash fare only (see my change of fare structure idea point 4).
a.       E.g. Bus route number 40 – it’s always empty. Even at peak hour. Admittedly I only see it at the start and finish of its run to/from church 
corner, but would have thought more would use it from here. It seems a useful route to me. I wonder if a bus doing a ring route like the orbiter 
but more main roads would work e.g. from Main North Rd/Greers/Waimairi/Peer St/Curletts right through to Lincoln Rd then either straight 
down Hei Hei or up Lincoln as far as Lyttelton st, etc
2.       Apart from within the four avenues in more recent times (understandably), we have always found the buses regular, reliable and easy to 
follow. We hope this will continue. Hourly or half hourly I would still consider regular. One just has to be more organised if dependent on these 
routes.  I am pleased to see some brainstorming going on to keep our bus system great, and relevant to our changing city.
3.       Wellington buses – learn from them: I spent a few days in Wellington earlier this year and noticed the buses always seemed quite full 
throughout the day,  compared to Chch buses nearly always empty outside of rush hour. Their fares were more expensive (something I definitely 
didn’t like!) and the city seemed to have very few cars. I wonder if the Wellington City Council made it such a hassle to drive and park that more 
people chose to travel by bus? Now we don’t have a city, maybe something similar could be implemented for the hubs – buses get preference.  I 
suggest getting some tips from Wellington on why their public transport is so much more popular. Where I was staying had the option of a 
frequent bus (like the proposed new route 1) if we walked downhill, or up the cliff steps to two other buses - one ran half hourly the other hourly 
if I remember correctly.
4.       Wellington does have a tiered fare structure. I think their fares are too expensive, but it does sometime frustrate me that I have to pay the 

M025 C12C/69465
To Whom It May Concern,
I catch the Number 15 Beckenham-Murray Aynsley Bus every working day to the bus xchange.
I then catch a bus to Tower Junction. I also do this in the evening.
I own a car but like to support the buses. I also think the bus service is very good value for
money and the drivers friendly and good drivers. If I was to catch a bus from Beckenham into
Sydenham and then another bus from Sydenham to bus xchange, then one finally to Tower Junction.
IT WOULD BE A LONG TRIP.  I think I would rather take my car and I am sure other people would not want to catch
six buses a day. I doubt many people would get off the bus in the inner city for work as there is very
little work now in the CBD. That would mean a lot of people would end up taking more than four buses
a day, Why not promote the buses. A slogan "Take the Bus no parking fuss" would I am sure encourage people
to get on the bus for work or whatever.
Thank you for the opportunity to have my say, I really do love travelling by bus.
Regards 
M026 C12C/69468
Hello
My husbands and I are residents of Swannanoa- over the last 12 years we have seen a large growth in this area as more subdivisions are developed.  As our 
children head to High School it has become apparent to us the effort in giving teenages the opportunity to go to the city, Rangiora or Kaiapoi for sporting, 
schools or cultural activies.  As well as living in the area our business grows vegetables and we are very dependent on trucks travelling along Johns Road 
through to the markets at Hornby.  It is very apparent to us from the large number of vehicles using Johns Rd from Belfast to Hornby that there is aneed for 
a public transport option that goes Rangiora, Kaiapoi, Belfast, Airport , Hornby and back.  It would also make sense while this road is being widen to 
provide for bus lanes along this road.
So from the review we would like to see 
1)      A public bus that included a loop to Ohoka.  My thoughts being turned left off the main north rd onto Tram Rd, drives West until Bradleys Road, 
Turned right into Bradleys Rd followed Bradleys road until Mill Rd.  Turned right into Mill Rd.  Through the Ohoka village and onto Kaiapoi/ Rangiora and 
back to town.
2)      We would also like to see a bus connection that goes Rangiora, Kaiapoi, Johns Rd, Airport, and continues along Johns Rd until Hornby.  With a return 
trip the other way.  We see that this could be an express service
Yours sincerely
M027 C12C/69470
I have a girl who will be going to Casebrook Intermediate school next year. Currently the NO 8 bus goes very close to the school and has been handy for 
our other daughter. I can see next year you will be unable to go from Belfast to Casebrook. We are a long way from Northwood. This is going to be a big 
problem for us. Many thanks and regards, 
M028 C12C/69473
"I am blind and unable to see Bus Route numbers, it is hard sometimes to get buses to stop.
I am dependant on a bus to take me from Clyde Rd to City centre to connect with the #90 to Tram Road stop, and also to the #60.
If changed I would have to take three buses." 
M029 C12C/69475
Dear Metro
I note with concern your proposal to remove Route 9. This means people living close to Wairaki road no longer have a direct route to Central Station. I 
have a son who attends Skillwise Community Centre in Shortland Street Wainoni. He already has to transfer from Route 9 to Route 5 at Central Station to 
get there. What you are proposing means he will have to transfer twice which would be tedious.
The CBD may still be closed in many areas but Central Station still acts as an essential hub to people travelling across the city. Please ensure you maintain 
important links such as Route 9 so people in North West Christchurch can access Central Station directly.
Your sincerely
M030 C12C/69476
Is the bus route number 92 from Rangiora to Waikuku via the Woodend -Rangiora road still going to operate, or will one have to go into Kaiapoi to pick up 
the bus to Pegasus and to Waikuku Beach.    Also what about the bus that goes into Pegasus Township going to the beach car park as its a long walk from 
the town centre to the beach. 
Regards 
M031 C12C/69477
Dear ECAN
I think that having a bus going from Princess Margaret Hospital to Barrington Mall is pointless as the Orbiter already goes between the hospital and the 
mall and I don't see any advantage. It would just be a waste of fuel & equipment in my opinion
M032 C12C/69478
I have just returned from Italy where many of the smaller cities both in Italy and Sicily have a smaller bus option during off peak periods. As I often watch 
empty buses hurtling down Estuary Road on the way to Southshore and back I have often wondered if bus companies could save fuel, smog and the planet 
by using ten or twelve seater buses for those slack times when there may be one or no passengers.
Of course the larger buses would be used at peak times and for school trips but our nerves would not be affected all and every day by huge empty buses 
rattling down our damaged roads and upsetting our children at our school. Investment for the future, surely !

M033 C12C/69482
Hello
 
I am #  and I am DeafBlind  (that means I can only communicate using NZ sign language or pre written communication cards, and that I am a guide dog 
user, unable to see to read without electronic magnification assistance, which is not portable) 
Your proposed changes are going to have a massive impact on my life and severely limit my independence.
 At the moment I use the No 11 bus to travel to Northlands Mall and the city, catching the bus at Veitches Road, and return home on the No 8 bus getting 
off in Cavendish Road by the Grampian reserve.
I have had the map of the new route No 108 explained to me. I know I can continue to catch the bus at Veitches road, and maybe even in Grampian St by 
the reserve entrance where there used to be a bus stop several years ago for the old No 11 route to Styx Mill. 
 However, I will now be unable to catch a bus all the way to the city as I can't ask for help, and I can't identify buses by sight so your proposed "hub" won't 
work for me unless there is a kiosk for me to go to, to get help, using my communication cards. 
At the moment I shop weekly at Northlands and on fine days my shopping assistant helps me catch the right bus, the No 8, to go home. 
I live on the block Cavendish Rd, Grampian St, Jocelyn St, Grampian St, Veitches Rd. To travel south to the city or Northlands Mall I have to catch the 
number 11 as the stop going into the city is on my side of the road, and going home the No 8 has a stop in my side of the road in Cavendish Road, near 
Grampian reserve.
 Effectively the proposed changes will mean I can not get home independently as I can't hear or see to cross the road safely.. 
It is hard enough getting some bus drivers to read my communication cards, the thought of relying on them to help me to cross the road is just too scary.
 I would hope that the appropriate measures will be taken to ensure that people like me will not be left housebound because of your proposed changes.
 Yours sincerely 
 
M034 C12C/69483
Hi I've read your proposed changes. I will like to add that the number 83 hei hei bus needs review. It currently runs every 28 mins approx, during peak 
times I think it needs to run every 15 or so mins. The chch hospital stop has a lot of num 5s and if you miss the 5.04 pm bus to hei hei you have to wait 
another half hour and the bus is very busy at peak time 5pm when most people finish work another bus at about 5.15 would be beneficial. Most other 
buses run 15mins apart but not the 83. 
Thanks 
M035 C12C/70178
Hi
 Received a phone call from a ### regarding the proposed services. The residents of Westmorland have had a meeting and all are concerned about being 
able to get to the supermarket. 
 They are also concerned that the 11 will now terminate at Sydenham and they will need to get three buses to get to and from work and that it will cost 
them $9.60 rather than the $3.20 now. 
 He is a bus driver and he doesn't understand it himself and he is being asked by his community to find out this info. Can you please post him a response to 
these questions - he did not want to put in some feedback himself. 
 (think his phone no. is ##)
 Regards
M036 C12C/70180
The Rangiora bus should continue along River Road to West Belt and then head south down West Belt.  This would better serve the new expanding NW 
suburbs of Rangiora the residents of whom currently have a long walk to get to King Street.
M037 C12C/70181
Dear Sir / Madam
Thank you for the opportunity to respond to the proposals recently distributed in our area.
My wife, ##, has emailed me a copy of her return submission to ECAN opposing the proposals for our area.  I want to register my strong support for the 
views that are well argued in her email.
As the secretary of the Northwood Park Flying Group, I have taken the liberty of forwarding her email to our 50 plus local membership.  I have shared the 
opinion because it was the subject of discussion during our flying session on Village Green today.
 
The main view, widely held, is that insufficient thought has been applied to the proposed changes.  Of course, present services can be improved and 
service provision must evolve.  But the present proposals are ill-considered.  As an example, the present Route 12 quickly and directly passes St George’s 
Hospital at Merivale, which houses the closest Medlab service to Northwood, the closest Xray services, and the hospital complex with its varied facilities 
and dozens of consulting specialists on site.  Loss of direct bus access to Merivale’s extensive allied health services will penalise many of Northwood’s 
ratepayers and residents.  
Indeed, some have argued that it would be better to cancel the entire service and save rates rather than to subsidize a service that is a step backwards and 
will not be patronised to potential because of the need to use private cars to access the vital services such as our closest local GP doctors, pharmacy and 
library along the road in Redwood.  If the public transport system cannot provide a good disincentive to private transport, why pay for it?
Our area needs to flow into, rather than away from, the main transport corridors along which our key local and commercial services are located
Finally, I would like to record my personal feeling of bewilderment following the recent completion of the relatively expensive bus lanes.  The investment 
in the transport network was justified at the time on speed of service and desirability for the future.  The proposals now presented, takes services away 
from these apparently improved corridors leaving them largely redundant.  I am horrified at this waste.  The cavalier way in which they were introduced 
and now abandoned demonstrates a failure to understand the need for economy with ratepayer funds.  Will the new routes require a further investment 
of bus lanes with additional demands upon ratepayer funds?  Or was our money wasted on bus lanes at the outset?
M038 C12C/70186
Subject: Schedule Request for No 11 Westmorland bus
Hi 
 
I understand that you are currently looking at timetables etc for chch.
 
Can we request that the no 11 bus leaves Milton Street stop at 3.15pm heading to Westmorland rather than 3.08pm as it does now.
 
My child and a number of other Chch South Intermediate pupils catch the bus home daily and often are unable to make it in time if the bus is running on 
schedule.  It is not ideal for them to have to hang around to 3.35pm/3.40pm for the next bus as they are only age 11 years and by that time there is not a 
lot of supervision around school if something goes wrong.
 
I did speak to your manager there early this year in regard to this (Sam i think was his name) and he understood our issue but was unable to change at that 
stage.  He did mention that I should be in contact when it was scheduling time again.
 
If you have any questions regarding this request please contact me on ## or## to discuss, and if I need to send this request in another format or to another 
department if you could please let me know by return email.
 
Many thanks
Westmorland Parent
M039 C12C/70189
Description: Proposed changes will increase the time of my journey into the city. I do not wish to catch two busued. Why not have a direct to city service 
say every other bus during peak times so customers have a choice. 

M040 C12C/71562
Description: ## rang yesterday to report the following issues and would like some action on it from ECAN. 1. Buses in Lyttelton that travel on Winchester 
Street between Dublin and Canterbury street is a real concern to residents. There are hollows on the road and they are concerned that the weight of the 
buses will cause the road to collapse and the houses on the side of the road as well. 2. Buses that run down Colombo between Cass and Carlyle Street in 
Sydenham is also causing an issue for surrounding properties as a manhole on Colombo street is badly damaged and the buses running over it causes the 
buildings to shake terribly. She understands that CCC manages the roads and telstraclear owns manhole but she would like someone to do something. 3. In 
the CCC Sydenham master plan, bus lanes are proposed down Colombo street. Ruth wanted to talk to someone about that and CCC councilor Barry 
Corbett said that it would ECAN's responsiblity even though it is in their plan. Who's responsibility is it so she knows who to contact? Ruth would like to be 
contacted on ## Thanks, 
M041 C12C/71564
Hi,
I would like to review the changes proposed to number 11 timetable/service.We live in Westmorland and have always valued the convenience of one trip 
to the CBD and to a lesser extent the ability to go all the way to Northlands.I do not believe it is logical to force us to take 2 separate trips just to get to the 
city.Not everyone would consider the walk from the proposed Sydenham hub to the Central Station as comfortable or possible.
I have a large number of friends/relatives who visit from the West Coast and they are accustomed to being able to pick up the number 11 bus at the end of 
the street and go straight to the city centre. Westmorland is not a distant suburb and I would much prefer to have the current less regular service to the 
city rather than having to get off in Sydenham and have to use the proposed more frequent service to move to the city centre and North.
The drive to the city centre is short but not everyone wants to drive in with parking issues and stress with state of the roads and it really does seem totally 
unreasonable to make that simple journey a 2 journey one.
Many thanks
M042 C12C/71564
Dear Sir/ Madam,
 
I am much concerned with the proposed abolition of Buses 14 and 15 which travel from Central Station out to Bishopdale Mall. I work at Bishopdale Mall 
and travel there by Bus 14 or 15 every day. At present it is quite easy to get backwards and forwards to Bishopdale as I take Bus 3 from Sumner to Central 
Station and either the 14 or 15 to Bishopdale. The proposed changes would necessitate 3 bus trips (Bus 3 to Central Station, another bus to Northlands and 
yet another from Northlands to Bishopdale) instead of the two I currently make. 
 
I also note that the new bus service from Northlands to Bishopdale Mall only runs at a frequency of once an hour whereas Bus 14 and Bus 15 run every 30 
minutes. This means that my entire trip is going to take a lot longer.  It also means that as I would have to take 3 bus trips to get out to Bishopdale, I would 
have to pay an extra fare for the third bus trip. At the moment I am just charged a single fare as the other trip is a free transfer. This means an extra cost to 
me and the trip will take far more time.
 
As someone dependent on buses for transport, I am opposed to the bus service changes for Buses 14 and 15. I feel sure that these changes will be a major 
inconvenience to anyone working in Bishopdale and travelling from other parts of the city or conversely anyone living in Bishopdale who works in another 
part of the city like Sydenham or Woolston for example.
 
If bus patronage has decreased, why not amalgamate Buses 14 and 15 and turn it into a half hourly service running from Central Station to Bishopdale? 
Surely this is a better solution?
M043 C12C/71566
    Metro
              Regarding changes to the bus networks in Christchurch.
            We live in Innes Rd near the intersection with Papanui Rd, and host international students attending C.P.I.T.  We usually take them to catch the No 
18 bus at 7.42am at       St    Somme St (previously at Rutland St) so that the same bus takes them through Central Station, and they can get out on 
Moorhouse Ave, near Madras St, opposite Science Alive.  A      A straight through bus is less confusing for those who are here for just a few weeks, and we 
travel with them both ways on their first day.  It is a 15 minute walk to and from that stop.
         The more frequent service along Papanui Rd would connect with No 18 at Central Station, but the fear is to miss that one, when another will not 
come until 30 minutes later.
         On the plan we can’t see a bus travelling along Moorhouse Ave to stop at Madras St, but guess that will be shown later.
         In the new plan, might it be possible that a bus will travel along Papanui Rd and continue along Moorhouse Ave, or will another bus stop near C.P.I.T.
         As the No 18 route service is to be changed, we are rather concerned about the difficulty we may face in getting our students to C.P.I.T.  in time and 
not lost.
                 We would appreciate you consideration.            
M044 C12C/73323
This is feedback regarding the proposed changes to the bus network happening later this year, especially the
replacing of the 14 and 15 services with the 131 service. I have found it more difficult catching a bus since the
reduced service of the 14 bus route and now with the further reduction in services in this area it will make it even
more difficult. Along with this there is now no long going to be a bus that goes from Bishopdale into the city which was
my main use of 14 and 15 services. Please be advised that this will adversely affect my use of the bus services and
will mean that I am less likely to use the bus system and more likely to rely on private transportation due to this
reduction in services.
M045 C12C/73335
PLEASE don't stop the No 8 Bus in Belfast, both my kids use it most days.
M046 C12C/73347
metro_ I would like to make a HUGE complaint about your new services. the new purposed bus the 1 is a complete
joke! How many times must you screw over Belfast! you cancel the 16 which was the best bus ever and now you
decide to cancel the 8!!!!! the new 1 will ruin everything! its always full because its come through rangioura and
kaiapoi. the people in Belfast don't need this OK. some just leave the 8 as it is. It does not need changing!!!!!!!!!
M047 C12C/73356
REQUESTED EXTENSION TO ROUTE #90 (Rangiora). I am making this request primarily on behalf of the Body Corporate of the Northbrook Lifestyle Villas, 3 
Reeves Rd, Rangiora. This complex is now home to 130+ residents however this request would also be of benefit to the wider community residing in the 
expanded Eastern area of Rangiora bordere by Ivory St, Northbrook Rd, Papawai De and Kippenberger Ave wich is now densely populated and shortly to be 
expanded still further as more new ho;es are about to be added to the area. The requested extension to the existing route is by the way of a loop as an 
extension from the current terminus in Ashley Street and could operate in either direction (in-coming or out-going) encompassing Ivory Street/ Northbrook 
Street/ East Belt to Kippenberger and then continue with the normal route. This is seen as possibly adding an extra five minutes to the route but would be 
very beneficial to residents of the area whose closest bus stop for the #90 bus is currently the Ashley Street terminus. We are aware that the Greater 
Christchurch Metro Strategy is currently being discussed and feel this is an opportune time to request the above extension to the current route. Thank you 
for your consideration in this. 

M048 C12C/73372
I am responding to the proposed changes, for metro buses later this year. My daughter travels on the 46 bus every
week day morning, form Westminster St to the stop near Marian College, she catches this bus at apprx 7.50, and
there are a number of other girls from her school who also catch this bus. As I understand from the leaflet I received
in my letterbox, the 46 bus will discontinue later in the year. This will make travelling to school difficult as she will have
to catch 2 buses to get to school so her travelling time will increase too. Is there any way the 46 bus service can be
kept?
M049 C12C/73385
Hello,
I have received a flyer in the mail detailing the proposed changes to the Christchurch busroutes.
 I live on the Cashmere hill and my children and I regularly use the services which currently run up both Dyers Pass Rd and Hackthorne Rd - numbers 12 and 
14. My children attend schools down Papanui Rd and in the centre of town and have been able to catch one bus that will take them the entire way. There 
are others we know of locally doing the same route on a regular basis -especially during term time.
 I am concerned that with the new routes there is no direct service up the hill and there will be a change required at the bottom of the hill onto the new 
114 service which is not that regular.
I wondered if the proposed new Belfast-City-Princess Margaret Hospital route could be extended up Hackthorne Rd ie start and finishing at the Sign of the 
Takahe instead of the hospital? 
 I would be grateful if you could consider some options for children travelling these routes.
 Many thanks
M050 C12C/73404
Submission on proposed changes to #9 and #20 buses to #109 and #120.
Our bus choice is either and both will require a transit change at either Papanui Road, Riccarton Road or perhaps Memorial Ave if City or Hospital our 
destination.
The requirement of two buses to get anywhere negates our use of them, unfortunately.
Two requirements therefore to keep in mind, if proceeded with.
1. Covered shelter at transit points, wherever, coming and going.
2. In addition to individual bus time-tables, a network time-table will be required, probably in booklet form, to aid connection.
M051 C12C/73410
Dear Rex
I have received this email from the Disabled Persons Assembly - Christchurch
and Districts and I have been asked to follow things up with you on the
matter.
The issue of Blindness and Vision Impairment is of critical importance to
the Disability Community in Christchurch and if people are being missed out
because drivers are not slowing down to pick the passenger up because the
passenger is blind or vision impaired and therefore they cannot 'flag' the
bus down, then this as far as we would be concerned is getting very close to
discrimination on the grounds of disability and this policy of drivers
deliberately ignoring passengers needs to be stopped forthwith.
Could you please have this looked into and get back to me on it as soon as
possible.
See Email further down from Tracy Dorreen to Karim Baradi at the DPA.
My thoughts on these proposed bus changes
BUS ROUTE CHANGES
The proposed bus route changes are very worrying and the majority of them I
cannot support including the deletion of the existing routes.
Expecting people to support the use of a bus service that runs hourly is
only a further encouragement to look elsewhere for transport needs.  In many
cases the private car will again come back out as people see the public bus
M052 C12C/77144
My name is ## and I live in Woodend.   I wish to add my name to list of very upset residents who do not want to lose the direct bus service to Rangiora.   
Woodend, Waikuku and Pegasus are growing at a fast rate and to deprive people the opportunity to get to Rangiora on a direct route is outrageous.  To 
have to go to Kaiapoi first is time consuming and for someone working in Rangiora and getting the bus each day it is actually not practical or acceptable.
Please record my name on a petition to keep the service as it is.
Thankyou,
M053 C12C/77147
Dear sir
          I wish to state up front that the service to and from Woodend is a Joke.
          I would like to think that households in Woodend, Pegasus and Waikuku have been surveyed, not the current passengers, but new ones!
          I cannot see why you have an express service to the city that does not pick when they use the bus lanes after factory road, and what is thinking of 
going to Princess Margaret, have you the pax numbers,
          Why have a bus going from  Belfast to Princess Margaret that does the same as the buses from Rangiora.
          
         It would appear that a service say from the city to kaiapoi then Rangiora then woodend then Waikuku and Pegasus and return to the city is needed 
and the reverse of this route , Pegasus, Waikuku, Woodend, Rangiiora, Kaiapoi and City, is needed, there is a benefit to this, No belfast bus needed now, 
the route is covered as your talking about Rangiora routegoing to PMH,
 
        Has any work being done  on passenger numbers for " Workers" bus turning down Johns rd via the airport and on to Hornby commerical areas,and the 
return.
 
       What work has been done regarding the new subdivsion at Sovereign Palms Kaiapoi North, and the new subdivsion in Kaiapoi, Ohoka rd /Giles rd, 
where are these people travelling to and from, there is even  talk of Housing on Woodend Beach Rd  in the near future.
 
       A  comment from one of your staff "our Planner has lived here all his life so he knows what he is doing"
 
      When I came to Christchurch in 1973  I offered my services to the council transport board,my main thoughts were, the Square was a bus stop not a 
destination,all buses should being figure of eights all passing     
      through the square, another was for buses to doing an outer ring route in both directions, I was told that they had been doing it for a long time, and 
knew what the pax wanted, please go away.
      I know that people do not like changing buses and the changeover thing at Papanui, does not seem to be well thought out 
   
      My background in the UK was in public transport,  
      I look forward to hearing and reading about future changes
 

M054 C12C/77162
I have 3 children who currently travel on bus 18 and have been for 2-3 years to/from school.
I am concerned about the proposed changes to this route as it will mean that my children have to change bus at Edgeware.  The timing of your buses is a 
concern as it generally means my children will stand around 15 to 20 minutes on the side of the road in Edgeware waiting around for the bus.  
I struggle to understand why you are routing your bus to travel from Northland Mall to the Palms instead of the bus exchange 
Regards
M055 C12C/77168
Hi,
I would like to make comment on the proposed bus route  133/132.
My concerns are:
1.)     that this bus route through Burwood and Shirley only goes hourly. I would regard this as an infrequent service. Living surrounded by red-zone areas is 
isolating enough without restricting ability to travel by public transport.
2.)    To get into town, it appears I would need to change buses at Edgeware Road (though it may be the plan to alter this once we have a central city 
again)? Is there a bus hub planned for Edgeware and if so, will this not just add to the traffic problems in this area? I find it disappointing that the 
community has been asked to attend Edgeware master plan meetings, where residents and organisations all seemed to agreed that a pedestrian only 
piazza style is the safest and most pleasing option, with car parking on the other side of the shops and the bus not going through Edgeware Road, while 
Ecan is merrily drawing up plans to have Edgeware as an exchange place for buses. 
I may be reading this wrong, but it appears we will have ‘more of the same’ problems for pedestrians at Edgeware with this plan. A possibility would be to 
have the bus hub before Edgeware Road, with a loop going back through Canon Street.
I did not receive the metro pamphlet in my letterbox. I picked up the brochure from the Shirley Service Centre. I’m wondering how much of the city has 
had the opportunity to view the changes. If not for my work, I may have been unaware of the impact on services to this part of town.
Thank you for the opportunity to give feedback.
Kind regards,
M056 C12C/77199
hi i am emailing you in regard to the bus closures on my bus run,which will happen in august.I use the bus to work
which is on cranford street and back to Nanas on Sawyers Arms Road 3 to 4 days per week and dont know how i am
going to get on without the wonderful service i currently get, please could you consider keeping this bus route 
thanks
M057 C12C/77207
This feedback relates to the proposed axing of the No 11 service. I tend to cycle or bus to work from stop 33311 to
Colombo St in Sydenham. In the past my son's have also used the number 11 to get to South Intermediate School,
but that has not been a feasible option in recent months since the re-arrangement of the timetable that means they
get to school half an hour to early or just as the bell goes.
The proposed 111 will not pass stop 33311 and were I to use the bus to get to work, I would be forced to either catch
the Orbiter then change or walk to PMH to get the new No 1 bus.
Given that the current 0750h No 11 rarely has more than two customers from Westmoreland, but picks up a few down
Hoon Hay Rd, I question the decision to re-route the bus.
With a bit more forethought regarding timings that would make the bus an option for school pupils (the Cashmere
school bus doesn't visit South Intermediate), I am sure that you would see greater utilisation of the No 11 on its
current route.
I wholeheartedly disagree with your proposal to axe the the No 11 bus route along Cashmere Road.
P.S. There should be no need for me to fill in the date and time on this feedback form for this kind of feedback.
M058 C12C/77252
To whom it may concern 
 
The following are my comments on the proposed changes to the no 20 bus route as it affects me. I am a frequent bus user (I have no other form of 
transport except my legs!) at least 3 times a week usually more and I think the proposed changes will affect my quality of life adversly.
 
I catch the bus in Antigua St near the corner of Brougham St to go to Barrington Mall which at the moment takes approx 5mins but using the proposed 
route will take at least 15mins. I also go to Pioneer Stadium which will also be possible on the proposed route but once again it will take so much longer
 
In the other direction I also catch the bus in Antigua St to go to the bus exchange & the City Library Tuam, South City Mall & then on to the Public Hospital, 
none of these destinations will be possible by a direct service using the proposed route. At the moment both the No 20 & the No 22 enable bus users from 
this area to go directly to the Public Hospital which I think is almost a necessity in our city now, if I remember correctly the No 7 bus was fairly recently 
rerouted to go past the hospital at the request of bus patrons so I think it is very short sighted of you to take two buses away from the hospital.
 
If I want to transfer to another bus at the moment it is so easy to go into the bus exchange & get a bus (approx 7mins) but with the new route I will have to 
go to Barrington Mall (a 15 min trip) into the bus exchange (another 15 min trip) then another bus to Eastgate (another 15 mins) all told a 45min trip 
instead of the 30 mins it takes at the moment,.all these times do not take into account the time spent waiting for buses. Also you include the no 5 service 
in the NEW High Frequency services but there is no change to the times on that service so how can it be called NEW.
 
I think it is very short sighted taking buses away from a central exchange because we need to help visitors to our damaged city and it is much easier to tell 
them to go to a central point and get the information there on the destinations they wish to go rather than try to explain that they will have to go to a 
suburban point & then get another bus to another suburban point, I really dont think they will be bothered so the bus network will lose more money quite 
unnecessarily, this will also apply to the thousands of workers who are supposed to be rebuilding the CBD who obviously will need to be transported to the 
city and many of them will be used to using good frequent public transpor & will expect the same in Christchurch..
 
I think it is a good idea to use smaller buses during non peak periods. An equally good idea would be to put bigger buses on the Orbiter route when school 
children are using the service, at the moment it is almost impossible for other users to get on the bus.
 
Changing the timing of the no 20 to hourly at the weekends is not good for those of us who work at the Saturdays many of whom are school students who 

M059 C12C/77267
Thank you for the opportunity to comment on the proposed changes to the bus
routes:
We live near the corner of Blighs Rd and Papanui Rd and we both work at the hospital.
Prior to Feb 22 our use of the bus service was either to go to work or into the CBD.
Now that we no longer have a CBD the notion of a central exchange is somewhat redundant.  In order to encourage our use of the bus system, direct 
routes are the best option and where exchanges do occur they need to be well co-ordinated with minimal delays and a warm place to shelter in.
I would like to support the idea that the buses going down Papanui Rd continue down Park Terrace and Rolleston Ave. with a stop at the hospital.
This has been a serendipitous benefit following the CBD closure but we have relied on the good will of drivers to stop close by given the absence of a bus 
stop.  Given that Cashel St is 2 way, this could happen with inbound and outbound services.
It would also provide better access to Hagley Park, Museum and the botanical gardens.
This would benefit a lot of staff and patients from the north west which is important given the scarcity of parking close to the hospital even in a post quake 
environment.
The high frequency routes should run at 10 minute intervals during peak times.
Regards,
M060 C12C/77274
Hi
Thanks for the info on proposed bus routes.
If I was to be able to use the bus service, I would need a bus service that goes to the Airport, where is that please? Note I mean a daily service at CHC local 
prices at before and after normal working hours, not a tourist bus service. Ie arrive before 8am, leave after 16:30pm.
The closest proposed new service would appear to be the 120 Burnside - Riccarton - Barrington service. Please advise why this doesn't go to the Airport 
given it would only be 1-2 km away from Sir William Pickering Drive.
Please advise how this could be changed to include the airport.
Thanks
Kind regards
Please make bus stops a strict non-smoking area. Inside and Outside
Someone mentioned the idea for developing some sort of option for alerts connected to the real time bus estimated time of arrival. He has the ETA of 
serveral buses on his I-phone (not through QR) so he can access that even before he goes to the bus stop. He said it would be handy if people like him 
could receive an alert when the ETA is a specific time away. For example, selecting the option yourself that it alerts you . 2 min, 5min, 10min or 15min 
ahead of Real ETA
M061 C12C/80663
Dear Sir/Madam,
 
Proposed changes to Metrobus
 
Rarely do we comment on such things as this but in this case we have decided to make an exception.
Constant innovation, rethinking and change are always necessary when planning transport networks, that is self-evident and Metrobus would be remiss if 
it failed to move with the times. However, equally self-evident is the human trait of wanting to change for no other reason than change itself. 
 
You have given some basic reasons for justifying this proposed major reworking of the city’s bus network and some of these reasons have some weight to 
them. However, you have overlooked other factors that have a significant bearing on a well run bus service in Christchurch.
 
1/ People use buses if they are a/ cheap, b/ frequent, c/ convenient. If any of these three factors are not in place then the number of users is 
compromised. Your proposed plan fails on all three counts and for that reason alone it is fundamentally flawed and should be abandoned. Let us expand 
on this here. a/ You make no mention of reducing fares. (You may be caught in a catch 22 scenario here, not being able to cut fares unless more people 
start using the buses but that is a different issue.)             b/ Many of the suburban buses (to get to the more frequent main routes) will run hourly instead 
of half-hourly. Also, the mere act of changing buses, as envisaged, takes time. c/ It is hard to understand why you believe the system of a few main routes 
linking a series of local routes is more convenient. Changing buses is inconvenient. We could expand on this but many of the reasons should be obvious. 
One is that people do not like changing. A person would rather have a ten minute walk at either end of a single bus journey (ie twenty minutes walking) 
than travel door to door on two buses with a fifteen minute wait in the middle.
M062 C12C/80667
While at Northlands mall earlier today I stopped to ask a question at a metroinfo station. A lovely girl was very helpful,
approachable and very informative. She explained how there will be a no. 1 bus to go straight through the city from
Belfast end to Princess Margaret. This service would definitely be used by my daughter to bus to school in town and
next year my son would also use this service. It will reduce travelling time greatly. We are all looking forward to this
very very much, thank you!!
M063 C12C/80670
Kia Ora and greetings
Am disappointed in receiving little or no response concerning a recent, former and important Official Information (Act) lodged/request to Environment 
Canterbury (i.e. various information is enclosed below)
I telephoned this particular organisation this afternoon and promptly discovered not one person was available to discuss this concern. 
However was briefly instructed a person would contact me at some stage, which find totally impractical as am currently extremely busy in assisting many 
unfortunate within the community. (as also this difficult workload has hugely increased since the major September, 2010, Earthquake occurred in this local 
area)
Therefore would deeply appreciate your very worthwhile assistance with this local issue.
Finally please keep up the great work as it is highly valued.
Don’t hesitate to contact me if you require any further or additional information enclosed/attached to this letter.
 Cheers, 
Project Manager 
“SigJaws Charitable Trust 2009””

M064 C12C/80671
Dear ECAN Reviewers,
                                         Some Feedback about the Draft Canterbury Regional Public Transport Plan 2012 
In general, I support many of the changes to be implemented following the current Review of Christchurch bus services. It is obvious, given the gridlocked 
traffic that frequently plagues most city travel at this time, that the use of bus services should be greatly encouraged. 
The current central bus station is a welcome oasis in our 'deconstructed' city and an essential part of our bus system. Hopefully this will be retained. We 
have recently admired the splashes of colour provided by the seats from the old Bus Exchange beside the Avon River near the Re-Start area. A great idea. 
The Orbiter and MetroStar services continue to be excellent components of the bus network.
The addition of a new high frequency core bus service between Belfast and Princess Margaret Hospital is an excellent idea, as are the proposed numbers 
17, 28 & 60 services.
The fact that these will run 7 days a week is another bonus. 
I am always very grateful for the kindness of the bus drivers who often go beyond their required duties to provide safe transport for our daughter when 
she uses the MetroStar at night.
                                                                                   ***********************************
However, I have reservations about the planned implementation of hubs to connect local services with high-frequency buses. This is especially so where 
there is an hour long wait between buses, which would result in a very long connecting wait indeed for some bus users, especially if they were to have just 
missed a prior bus. Perhaps more frequent local buses might alleviate this potential bottleneck. The proposed use of smaller buses for local routes might 
help to cut the costs of putting on more frequent local services.
However I also accept that, despite reservations, the use of connecting hubs may  work well in practice. Perhaps a trial implementation with feedback after 
M065 C12C/80673
Dear Sir/Madam,
Thanks for the opportunity to comment on the proposed routes. Well done on canning Route 18 as it was rarely used and the drivers must have got very 
lonely.
As well as being virtually unused, this route is circuitous and dangerous, so I am requesting that the new route 132 be altered so that it isn't simply 
repeating the same problems. I realise that the infrastructure required to support the route exists, but between Edgeware Road and Main North Road, this 
route is a nightmare for traffic. Most of these roads are simply too narrow for buses. On corners, all traffic must stop and at times back-up to allow the bus 
to turn. This always requires the bus to use the wrong side of the road. Examples are all corners from Rutland St through to Main North Rd. Residential car 
parking causes the usable roadway to be too narrow for two way traffic, and at busy school times the difficulties the buses pose cause real danger to kids 
and chaos with traffic. It is disappointing that this route was ever deemed suitable for buses, and it would be wrong to continue to do so, simply because of 
some infratructure or "because it exists now".
The solution is to use the main roads which are designed to accommodate buses, and this route (if it is necessary) would be better travelling down 
Cranford St or Papanui Rd. It is only a short walk of less than 10 minutes from any point to catch the bus on either of these two main thoroughfares.
I would like to take the opportunity to advocate that the bus routes like the new 131 be shifted to more appropriate roads for buses like Harewood Rd in 
this instance. Again this is only a short walk and puts the buses onto roads that are wide enough to deal with the demands.
My knowledge is of this area only, and while I don't live on the old 18 bus route, I do live close enough and travel through it seeing the effect every day. 
This repeated part of Route 132 is unsuitable for buses.
 
In general, I believe we have too many minor bus routes travelling on smaller streets and within walking distance of major routes. One of the broad 
principles of supply should be that while multiple routes will use the same thoroughfares, no two routes operate on streets within 500m of each other. 
This is a reasonable walking distance and at slow/medium pace, can be covered in 15 minutes. An advantage from doing this in addition to the financial 
one, will be the increased frequency that could be created.
Thanks for the opportunity to respond to the proposals.
M066 C12C/80677
Thanks a million for the bus seat Barbadoes St. Quite a lot of elderley people use this stop, so thank you very much.
Please do not cut the service any more as many have appointments to keep, doctors etc. i grew up in the area and
since giving up driving rely on the bus service.
I am 93 years old, so happy to have my Gold Card which enables me to get out and about.
All my friends in this neighbourhood think the new bus station is great- the service is good, only a few grumpy drivers,
but most say the outside shelters are very cold and draughty.
Thanks to the team.
M067 C12C/82298
Hi
I would like the new 17 bus route to continue to travel from Waltham Road along Moorhouse Ave and down Montreal St as the 18 bus has done.  I am 
studying at CPIT and also shop at Madras St Countdown, so it is much quicker and more convenient for me to use the existing bus route.    
I'm sure other bus users find the current route satisfactory because Wordsworth St is an industrial area and is not of interest to the average bus user.  
Huntsbury users who want to go to Sydenham can take the proposed 115 bus.
In my experience, some bus users get on the 18 bus on Waltham Road after the Wordsworth Street intersection. 
Also, some users get off at Washington Way to catch buses going east and some - who may work at the hospital or city council - like to get off at the 
Montreal St - Lichfield St intersection because it is quicker for them.
I would also like the buses on route 17 to travel every half hour on the weekends.
I hope you will keep the features I have mentioned when you introduce the 17 Huntsbury - Northwood bus route and it would be good to have a half-
hourly service on the weekend.
Regards

M068 C12C/82298
My sons have been using the service (No. 90) for the past 4 years to get to and from school. 
 
We live north of Rangiora in Loburn and most days I drive them to the bus stop near Rangiora Hospital at 7.10 am to get them to St Bede's College by 
8.15am.  As they are one of the first on the bus, they are assured a seat and this bus nearly always gets the boys to school on time. Fantastic!
 
Returning home is a different story. Because they get on at the Main North Rd, by the time the buses get to them, they are often full and will not stop. 
Some days they are able to catch the bus at the Mad Butcher at 3pm and this works as they miss the rush.
 
But for any reason, they are delayed or have sport and have to catch the 3.30pm or any of the later buses up until 5pm, it is a nightmare. The bus will 
usually go past full and not stop meaning they have to wait another 30 minutes and they might have only just missed the last one, so nearly an hour! If 
they are lucky enough to get on a bus, then they may have to stand until the beginning of Rangiora when people get off. 
 
Days I work in town, the boys would rather hang around school and wait for me, than catch the 90. It is obvious that the service is getting very popular and 
it is my suggestion at this congested time that they run the service every 20 minutes instead of 30 minutes. 
 
Please consider running the service 90 from the city to Rangiora every 20 minutes on weekdays between 3pm and 5pm. This popular service would then 
cater for the growing population in North Canterbury for comuters and school passengers alike.
 
Kind regards
M069 C12C/82300
re review.
 
Your new bus route has great interest to me as I am a regular bus user.
 
1    Overall having  a Colombo Street bus  every 10 -15 minutes is a good idea as is the Orbiter.  This will only work  if buses are not delayed by traffic and 
the bus lanes are kept clear of traffic at ALL TIMES not just peak times.    At present there is often a hold up off peak.
 
2    However, I am concerned about the  115 bus which I have used often.  I feel if this bus is only going to run every hour it will be an absolutely waste of 
time having it.     I certainly won't be using it and will have to use my car to take me to Colombo Street.  I would suggest that one every 30 mins in line with 
Huntsbury bus no 17.    If the times of the 115 and  17 could be staggered these two together would be very user friendly for people living in this area.
 
3    When deciding on the route of buses  from the Central bus station to the north I suggest  the use of Montreal Street to take in  the WEA, Art Gallery 
and the Botanical Gardes etc.  and back South via Durham Street.
 
4    Please bear in mind when making your decisions that many of the older people cannot walk very far to amenities and some have strollers.
 
Yours,
 
 
M070 C12C/82304
Thanks for asking for feedback on the proposed new routes. 
Regarding the proposed changes to bus services on Cashmere Hill (proposed route 114 Cashmere to Barrington):
We live in the middle section of Macmillan Avenue on Cashmere Hill, and our family is fortunate in being able to use both the 12 and 14 buses, for both 
work and leisure. It's great when visitors are here too. 
At the moment we can take either the 12 or 14 bus directly to and from the Council Civic Offices in Hereford Street or to Papanui from either end of our 
road. The 14 travels half-hourly in each direction all day. So your proposal represents a definite reduction in service and is likely to deter us from use. 
Likewise for our student son who when home often uses these buses at different times during the day and evening.  If the number one route does not 
follow the same route as the 12 does at the moment (Montreal out, Cambridge Terrace in), we could end up having to use several buses each way instead 
of one - a definite turn-off!
We have found it odd that the two bus services to Cashmere Hill have had such similar timetables. (The fact that they are different companies is no 
excuse!)  And it seems obvious that had they been staggered at 15 minute intervals you would have been likely to get more passengers. Have you factored 
this into your research? 
At least one service needs to run at least half hourly all day.  And even with a single service, the timetable could be staggered to provide a 15 minute 
service to those in the central section of the hill, without compromising access to a half-hourly service for the wider area.
Can you confirm there will be a user - friendly bus service to the airport from Cashmere Hill?  We used the 10 fairly frequently. Since the 12 has taken over 
we have reached the airport by changing at the central bus station. Timetabling meant we just missed a direct trip on the 29 and instead had to take the 
M071 C12C/82305
Dear Sir/Madam,
I am writing to express my concern about the proposed bus network changes, in particular the removal of a direct service from Cashmere Hills to the city 
and beyond.
Under the proposed changes Cashmere Hill residents will lose both existing direct services (routes 12 & 14) and have these replaced by a single triangular 
route that will only link Cashmere Hills with Barrington.
While this may be suitable for day shoppers and similar it is an extremely poor option for school (and other) students who attend educational institutions 
in and around the central city. 
As there are no secondary schools on Cashmere Hills all secondary age children are required to travel off the hill to attend school. In your glossy brochure 
you have stated that "Where people travel in Christchurch has changed"; while this may be partly true, this is not the case for school students, and I do not 
believe that your proposed changes have given due consideration to these users of the bus service. 
For example, my daughter, who attends Christchurch Girl's High School, would be required to take 3 buses to and from school with waits in the dark at the 
start and end of the day at relatively unsecure peripheral bus stops. The cost of the trip would also double as the Metrocard only allows one transfer within 
a given trip.
It would appear that Cashmere Hill residents are particularly poorly served by the proposed changes as all other peripheral parts of the city (Halswell, 
Huntsbury, Heathcote Valley, Lyttleton, Redwood, Northlands, Burwood, New Brighton) have retained a direct bus service. Why have you chosen to cut off 
Cashmere Hill residents from the central city? This is aggravated by the fact that there is no hill equivalent of the Sumner S19 school bus service, that links 
that suburb with central city schools.
For the bus service to be well patronised it needs to be a usable service that reflects the needs of the passengers. 
Requiring students to change onto 3 buses at double the current cost will not be a usable service and is a poorly considered change. If enacted it will simply 
see more cars shuttling between Cashmere Hills and the city as parents deliver children to various schools, further adding to congestion and pollution on 

M072 C12C/82308
Submission to        Environment Canterbury Regional Canterbury
I have a concern to hear a suggestion that you are considering cutting the direct route between Rangiora and Woodend out.
.The three towns are connected and should be serviced equally.
We need to have good coverage and more frequent buses rather than fewer.
For myself, when I have an appointment in Rangiora which would take say half an hour to complete then I would like to take a bus and return home 
directly
. I then look at the time table and realise that there is no bus for a further hour and a half and so reluctantly I take my car instead.
I understand that it is not economical to run but I see it more as providing a service for the community.
What of the people who do not drive a car and are reliant on the bus.
I heard of someone who recently used the services of Miss Daisy. They were not allowed to take groceries. At least that is not the case on your buses .
There is a perception among some people that it will take much longer to travel via Woodend, however it seems only five minute's difference and if it 
means more passengers on board then isn't that better.
 I know that a decision has yet to be made as to where " The Health Hub"is to be sited but that is in the pipe line for the future.
Our population is growing rapidly and this needs to be taken into account.
Would you consider during off peak times running  two orbiters travelling in opposite directions  around the triangle which would then feed into Kaiapoi 
and so into or out of Christchurch from there. Of course there would need to be a sheltered depot at Kaiapoi. Regards
M073 C12C/82313
POINT ONE
 
At the moment I catch a No 12, 11, or 8 bus from Meadow St to the New World Supermarket at Northwood.
 
With your new timetable No 12 & No 8 will no longer run. (I understand No 8 will become No 108 but it won't continue onto Northwood.)
 
For my return trip with heavy groceries I've been able catch the No 12 bus at the stop outside the Supermarket. That will no longer be possible and I'll now 
have to drag them over the road to the No 1 bus or maybe catch the No 11 (to become No 17) bus as it goes passed the Supermarket then onto the 
terminus at the Super Centre & wait for it to do it's return trip. 
 
(Grrr! What a bother! I'm nearly 80 yrs old with ill health and it's hard struggling with groceries!)
 
Please could you keep the No 12 bus running? I'm sure many people plus school children who live on south side of the Northwood area and are not within 
easy walking distance of the No 11 (to become No 17) or No 1 bus would appreciate it. 
 
POINT 2 SUNDAY TIMETABLE
 
How often will buses No 1 & 122 travel from Northwood up the Main North Road to Tuckers Rd & Daniel's Rd on a Sunday?
 
At the moment the No 22 bus leaves Northwood at .05 the hour & the No 12 bus leaves Northwood at .16 the hour. i.e. 11 mins apart. Then there's no 
bus again for 49 mins. 
 
I would so appreciate it if you would stagger the No 1 & 122 buses more evenly through the hour. 
 
 
I'm a frequent bus user and try not to use the car unless really necessary to help prevent congestion and pollution problems. I'm so grateful for all you have 
to offer us and for the opportunity to present my needs.
 
M074 C12C/82315
Dear Sir,
 
I am very distressed about these proposed changes. I have always used the Dyers Pass bus to the city,but first you changed its route to through 
Somerfield,which cut us off from our Library and Service Centre and local village at the bottom of Dyers Pass Road, and now you are going to make us get 
out of the bus at Princess Margaret and catch a different one. It is not good enough. If you want to increase patronage you need to consider the effect this 
will have on the elderly with their shopping carts etc,and mothers with children,prams etc, battling on and off ,frequently in inclement weather,not to 
mention the difficulty of estimating travel time to get to an appointment punctually.
 
I do hope you can come up with a better plan, as this one is frankly appalling,and it will be the same for the other routes that have a change of bus during 
the trip. 
 
Finally I know you say warm cosy places for waiting will eventuate, but that seems a very distant dream. Some of us will no longer be waiting for buses by 
then I suspect !
M075 C12C/82319
This message is a duplicate of the content of the attachment
Response to Change is Coming
 
Rangiora etc.    Proposal map does not make it clear if the present Rangiora – Woodend connection is to remain.  I will assume that it is.   At present this 
provides half of the gathering process throughout Rangiora, though only at the few times when it operates.
Gathering shuttles – a concept to think about.   Rangiora would be a good trial.  A small fleet of small buses combing the streets of the town with a closer 
network than at present.  This would serve schools, shopping. local employment and sundry cross town trips.  All of these routes would end at a point at 
where the city buses would leave and return.  This major terminus would well equipped and sheltered.  This could interest a local contractor who already 
runs taxis or school buses.
 
Northlands Hub   This interests me as it is my shopping centre, at present accessed by # 18 in Rutland St.  Enables me to visualise generic concepts which 
may also apply elsewhere:
17  Northwood City Huntsbury.   Changing the twinned terminii of particular routes probably troubles few.   There may be some who lose a covenient 
single bus route and some who gain one.   However I remember that once the Huntsbury 18 continued down through Bowenvale as the Bishopdale 15.  
Perhaps the earthquake changed that.  But it is the principle of two routes being joined in this way which I affirm.  In the past I have suggested that a 
similar connection at the other end would have been useful connecting Northlands and Bishopdale Malls as well as covering some bald spots on the map.  
Will return to that suggestion below under Routes 28 & 131.
M076 C12C/82320

M077 C12C/82368
Number 18 Bus
The reasons to stay in Christchurch continue to decrease.
  
One of the great things is that I can still take the number 18 bus from Springfield Road where I live, directly to my workplace at CPIT and get there almost 
as quickly as biking.
After being a regular (most week days) user of the number 18 (and occasionally other routes) 
for a number of years, I started biking after the February quake as it was easier and quicker (and initially services were very limited).  I also found I saved a 
reasonable amount of money.
A year and a half on, I'm still mostly biking due to cost and frequency of service.
Springfield Road is a well-used alternative to Papanui Road and traffic pre earthquake was heavy for a relatively suburban road. Traffic has started to 
steadily increase which would indicate there are significant numbers of people heading through the central city via Montreal and Durham Streets.
I think the number 18 bus route should be retained and consideration be given to the use of smaller buses until patronage increases. I acknowledge that 
bus patronage has dropped significantly since the earthquakes, but I think it had been declining a little anyway. 
My issue of cost and frequency may well apply to others, and the introduction of weekly or monthly passes at a discounted rate combined with increased 
frequency at peak times would help attract more commuters. 
The Metrostar already travels across the suburbs every 15 minutes and to replicate this service while dispensing with routes like the 18 ignores the people 
who want to get to the central city and across to the opposite side of town. It’s also short sighted - as more rebuilding takes place, more people will be 
commuting to the central city.
I strongly oppose the axing of the number 18 bus and its’ current route.
M078 C12C/82993
Submission to Metro Re The Tannery Boutique Retail and Arts Emporium  Woolston -
On Behalf of the Cassels Family who are redeveloping   The Former Woolston Tannery site  Bounded in location by Garlands Road / Cumnor Terrace / 
Tanner and Maunsell streets  Woolston I would like to bring to your attention  the Transformation of this former industrial site into “The Tannery” a 
boutique retail and Arts precinct.
We ask that in your Planning you allow for a frequent 7day accessible bus route to link us to the greater Christchurch transportation Hubs. An extension of 
the proposed new route 28 to add a loop taking in the Tannery ( along Garlands Road  or Cumnor Terrace  ) would service those coming from Northlands 
and could compliment  the 23 route in place from Hyde park - Woolston ..
The complex will House an estimated 80 different Tenants Comprising Boutique Retail /Hospitality / offices/ artists and craft studios and owner operator 
type business including light manufacturing  .
We anticipate in excess of 150 staff and Members on a daily basis supported by customers from the local area and greater Christchurch   , many of the 
interest groups will attract retirees who are likely to Favor public Transport .
Please include us in your  Bus Network planning .
For a detailed site visit or further information please contact the writer.
Kind Regards 
Property Manager
The Tannery
M079 C12C/82997
Submission on Proposed Bus Changes
When the last major review of services was completed about three years ago, we in Harewood Rd went from two services (10 and 14) to only one.  
However, all the spin doctors, Ecan Council members and staff in press releases and comments kept telling us that we had increased frequency.  How going 
from one service every 15 minutes to one service every 30 minutes represents “increased frequency” continues to escape us.  Then, in a poorly announced 
further revision of services at the beginning of this year, our remaining Harewood Rd service to the city centre was abolished.  With the latest proposal, our 
current nearest remaining service to the city centre down Condell Avenue no longer goes to the city centre.  However, on page 1 of the consultation 
document the spin doctors are at it again since we are told we are to get a “more efficient design of bus network” and “a network that makes it easier to 
travel from anywhere-to-anywhere across the city as well as to the central city” (our emphasis).  Since we will have to walk over 1.5 km to catch a bus to 
the city centre instead of less than the 200 m it used to be, the latter part of the quote is obviously false and untrue.  The likelihood of walking that 
distance on a day like today (31 July) is so remote that it is immeasurable; we would obviously use our car, which is not desirable from many perspectives.
The ‘more efficient’ quote above is very reminiscent of the celebrated episode of the TV programme “Yes Minister” about the empty (efficient) hospital.
Secondly, in the box under the route diagram, it says “frequent travel along key roads” yet the length of Harewood road has NO service going to the city 
centre and for most of its length it has no service at all.  Surely, Harewood Rd is a “key road” so this claim is also false.  What we need is the restitution of a 
service along Harewood Rd that preferable goes to the airport (the Comet service does not count since it goes only to Orchard Rd, which is a long walk 
away from the airport with a large suitcase in good weather and very unattractive in weather like today’s persistent rain).
Recommendation: That a service be restored along Harewood Rd even if only to and from the airport and the ‘hub’ at Northlands.
M080 C12C/83000
Feedback from ##;    Resident and Ratepayer Waimakariri District
    
     I wish to strongly object to the axing of the direct Woodend- Rangiora bus service. The new proposed network is unbelievable and it is clear that 
planners have not considered the effect of their decision making. This is the second time that this change has been proposed and as with my previous 
submission at  that time I believe there are valid reasons to retain the direct link.
1.       Vulnerable persons i.e. IHC and physically disabled persons would find the proposed bus route via Kaiapoi  too stressful and tiring.
2.        Aged and carless residents who require medical and govt agency input located in Rangiora would also find the trip via Kaiapoi challenging.
3.       There are insufficient facilities proposed to provide waiting areas that are accessible and user-friendly for those waiting to catch services in Kaiapoi. 
Also the footpaths in Kaiapoi remain in need of earthquake repair in many areas of Kaiapoi.
4.       There is a historical connection between Woodend and Rangiora for shopping, cultural and sporting events . This also extends to church parishes 
definition.
5.       The transport of young mothers and babies with young children  to Plunket and Mothers Support Groups in Rangiora would find the journey too time-
consuming and stressful.
6.       Bus fare costs are sure to increase to reflect extra kilometres which again would impact on vulnerable groups.
 
   After reading the whole document regarding new bus routes it is clear the proposers have not equally dealt with all residents.
    Examples

M081 C12C/83001
2012 METRO NETWORK CONSULTATION
Environment Canterbury
P O Box 345
Christchurch 8140
Name: Northwood Residents’ Association
##
Feedback:
The Northwood Residents’ Association recently discussed Environment Canterbury’s intention to alter the existing bus routes 11 and 12. We understand 
the need for changes to Christchurch’s metro system.
However we would like to make the following submission on the proposed changes:
1. The existing bus services 11 and 12 are used by a large cross section of our community, including people travelling to/from work in the city and other 
areas, pupils travelling to/from the many private and state primary/intermediate/secondary schools on the north side of the city, and the elderly (including 
those from Northwood Villas retirement village) travelling for shopping, medical appointments etc to Northlands and Merivale.
2. Commuters currently have the choice of two routes – one reasonably direct route (12) travelling to the city via the Main North Road and Papanui Road; 
the other a more circuitous route which travels to Northlands and the city via Hussey Road and Northcote.
3. The proposed changes amalgamate these two routes into one (new route 17), and also provide a much more regular service from Belfast via Northlands 
to the city (new route 1).
4. We are concerned about the proposed routing of the new service down narrow suburban streets not designed for public transport (eg Amamoor Street 
and Annaby Drive). One of these streets in particular has a park with a children’s playground and a lake with wildlife.
M082 C12C/83003
I like the idea of bus Hubs at malls around the city. If they prove a success, I think it important to think to the future
and start having Hub bus exchanges incorporated into the malls' design, so that people don't have to cross busy
streets (Riccarton & Main North) or run around various sides of the mall looking for their bus stops; all should be
incorporated WITHIN the malls.
M083 C12C/83004
To whom it may concern
                                     I live in Keyes road opposite the Rawhiti Domain golf course, and am very upset at the further erosion of metro services in our suburb. 
Far from encouraging more customers to use the buses, you have made it more difficult for those of us who depend on the buses!  Not everyone has a car. 
Before the earthquakes North New Brighton had 3 bus routes into town. The 83, from Brighton via Keyes Road, the 84, from Brighton via Baker Street and 
the 45, from North Shore. With the 83 and 84 we had 15 min. services and could access Wainoni, Eastgate, Avonside and more. After, we were left with 
just one, the 45 to go directly to town, with a 30 min. service, and hourly on weekends. So, for instance to shop at Eastgate I now have to get 2 buses, and 
to shop at Wainoni Pak 'n' Save the same. This is not easy, as a senior, with a load of shopping. If that is not inconvenient enough you have now reduced 
our 45 service(?) to hourly on weekdays as well as weekends. In the Eastern suburbs we already feel isolated, and this is a further blow. We, its true, have 
lost many residents, but how can we encourage more with such a skeleton bus service? Also we now have less time to use our Goldcard (9.30 -- 2.35 to 
town and back)
 Now that Keyes Rd and Baker Street are under repair, is there any chance of getting the 83 or 84 back? PLEASE dont think of tinkering with the metrostar 
or Orbiter in the future!
                                                                                                                                                                                Yours faithfully, 
M084
C12C/83478 I use the No 20 bus from Lyttelton Street to the city and back to go to CPIT, the Restart, Tuam Library (South Library having closed), and other city 
destinations.  I hope that as the rebuild progresses there will be more and more point to taking the bus and would like to support public transport.  
However, the proposed changes do away with this service and replace it with a much longer trip in the opposite direction to the city, to Westfield 
Riccarton, in order to catch another bus back into town.  I cannot imagine anyone choosing to take this bus service if they want to go into the city.  The 
proposed replacement offers no other benefit, as I already use the Orbiter to go from Lyttelton St to Westfield Riccarton, which is its only destination.
I know elderly neighbours of mine are quite distressed that they will no longer have manageable transport to the city if these changes go ahead.   I have 
always thought Christchurch had an excellent bus service and I urge those responsible to keep the current routes in to the city centre.  If not, I will not be 
able to go by bus.  I imagine every bus user losing their bus service into the city will feel the same way as I do. 
Thank you for the opportunity to comment.
M085 C12C/83493
Re Route 1 and 1x
 
The evening trip from the city to Kaiapoi/Rangiora is a busy bus - inserting an extra bus between 5pm and 6pm would considerably improve the service.  
Instead of the buses coming every half hour they should come every 20 mins for that busy hour.
M086 C12C/83495
Thank you for the opportunity to comment on the proposed new bus routes.
 
I am very concerned about the proposal to have buses travel down Joy Street and Golf Links Road for the following reasons:
·        There are six speed bumps down Joy Street and Golf Links Road which were installed to try and stop boy racers.  If these bumps are flattened to allow 
buses to travel over them comfortably then their effectiveness re racers would be removed.
·        Due to the large number of parked cars on Golf Links Road this becomes a narrow street for the majority of the day.  I don’t think there would be 
space for a bus and car to pass each other – effectively making it a one way street.
·        Add to the above the numerous school children on their bikes and this seems a risky combination.
·        At the Palms there are pedestrian islands which also makes it unlikely that there is road space available for a bus. 
 
Regards,

M087 C12C/83497
Submissions by ##
I express my support for Papanui Road and Rossall St Route Changes
I support the consolidation of Papanui Road services, but hope that a 15 minute frequency could apply on Friday and Saturday nights, given also added 
tourist and social traffic 
I support the new (17)  route via Park Terrace, Rossall Street, Blighs Road etc, but believe it should be run to Barrington where it splits into two arms, one 
to the Takahe via Barrington Street and PMH; the other as now to Westmorland.  This recognises the predominant hub role of Barrington in the south-west 
area and the widespread and often more affluent residential area catchment of the various private schools, and religious schools along this route corridor
At the northern end I believe the (108 +17 ) route/s should take a more circuitous route to incorporate all of the Northcote area and then precede to 
Northwood by preferably Main North Road and the Supa Centa. This would offer a longer route but a more constant frequent service. 
The link to Sheffield Crescent inherent in the 108 proposal seems a cumbersome way of linking these two areas and I suggest extending the Comet to 
incorporate a frequent link to Sheffield Crescent (and the Airport & Hornby) – see below
I also suggest the 17 route run via Wairakei Road (rather than Idris Rd) to Blighs Road and then to Papanui – this extra elbow incorporates a lot more 
housing most notably an expanding retirement village, and creates ho-ho alignment for passengers to transfer to a direct service to Sheffield Park coming 
from Papanui Road via Idris Rd (and the signal lights needed for a right turn). 
This intersection has roading and pedestrian island controls for passengers and those transferring at the junction point beside the retirement village. 
I oppose the proposed system of compulsory transfers 
I do not support the concepts of (at best) 15/30 minute services on a limited number of trunk corridors, and many if not most routes running only from 
outer suburbs as far as a local mall, where passengers must transfer. 
This plan (for the whole city) embodied in the Draft Regional Public Transport Plan 2012 and being applied in the proposed North-South axis changes under 
review I believe is inappropriate for the Christchurch for the following reasons;
The city size, geographic footprint and average longer journey time eg less than 40 minutes does not warrant such an unnatural interruption of journeys
It appears to me to be a system imported wholesale from large cities with high frequency services overseas, where it applied to reduce journey time using 
the same or less buses as would be the case of running all services to and from a city central point.  (Discomfort of transfer is traded for higher 
frequency/quicker journeys). 
In Christchurch lack of service frequency on outer suburban route arms and, even on trunk corridors, and insufficient frequency on all routes evenings and 
weekends, means added discomfort AND significant increase in journey times measured as average journey times  city wide.  Nowhere in the world is such 
a pattern recognised as likely to attract more patrons.
There is no adequate waiting or transfer facilities at any major suburban hub point in Christchurch. Nor are there safe or sufficient road controls for those 
M088 C12C/83533
 President             ##                            Vice President              ##                                     Secretary ##
                              
                                    Email## 
 
 
1 August 2012
 
The Woodend Community Association Inc makes the following submission to the Metro Review:
 
 
Up to the first Ecan consulation in 2006, the Red Bus ran the service through Woodend.  It ran from Rangiora, through Woodend, Kaiapoi, Belfast to the 
city and return.  Ecan proposed in 2006 that the main service to the city cease to run through Woodend and run directly from Rangiora through Kaiapoi to 
the city.  The reason that they gave was that they wanted to increase patronage from Rangiora to the City, and this would not happen if the bus ran 
through Woodend as it takes longer to get to the city. An hourly Shuttle would be introduced to service Woodend and occasionally Waikuku Beach, and 
drop the passengers in Kaiapoi to connect with the 90 service.
 
M089 C12C/83739
I am extremely disappointed that the number 18 bus from Northlands is to be discontinued.
For those living between Papanui Road and Cranford Street this is a great service.
Perhaps it could run just at peak hour times for workers as it will severely inconvenience travel to work for many.
 
M090 C12C/85500
Contact details ##
     
1. INTRODUCTION
The Burwood/Pegasus Community Board appreciates the opportunity to provide this response to Environment Canterbury’s Proposed Changes to Local 
Bus Services.
2. BOARD RESPONSE
 The Board has heard that consultation on these proposed changes was seemingly quite limited in the Burwood/Pegasus area. If this is the case, the Board 
records its disappointment.
 While noting that the service changes proposed are minor in its area, the Board does know of local people now living temporarily elsewhere who are 
affected. An example is a desire expressed to retain a service between Woodend to Rangiora. 
 The Board notes that Route 133 will now travel along Golf Links Road and Joy Street.  In responding to the traffic growth arising from The Palms 
development, the Christchurch City Council introduced at that time, traffic calming measures on these streets. The Board would be concerned if these 
needed to be modified or indeed removed to accommodate this new section of the route.  
 Similarly, calming facilities are in place in Alpine View Lane at the terminus end of Route 133. The Board would urge that care be taken in the positioning 
of the terminus lay over area to remove any potential adverse effects on nearby residents. Engine noise, long idle periods, pollution etc have been issues 
that the Board is aware of for local residents in similar situations elsewhere.
 The hourly service schedule is a change that the Board does have some difficulty with. Bus user feedback is that the wait time between trips will now be 
too long and mean that previous short trips to go shopping, visit the doctor etc will through circumstance, become much longer in duration and therefore 

M091 C12C/85507
Dear ECAN Reviewers,
 
Some Feedback about the
Draft Canterbury Regional Public Transport Plan 2012 
 
We certainly see good reason for a complete review of the bus services and routes around Christchurch. So thanks for tackling it and consulting. I’m not 
unhappy with your proposal but know it could serve our local community much better with a few changes. 
 
Our family has an particular interest in having a usable bus (public transport) service for Kennedys Bush to support our weekday commuting to work and 
school places. To have other options for sport, health, shopping and entertainment purposes would nice to have too.
 
Since the earthquake disruption the number 77 route has been stopped and is greatly missed. Our daughter used it to connect with the MetroStar to 
commute with her school near Church Corner and I used it for commuting to work in the city. 
 
We miss the higher frequency that the number 77 had and the wider range of commute times available.
 
M092 C12C/85510
Submission on Bus Changes proposed by Ecan, August 2012.
By ##.
I am writing to submit my views on the proposed changes to bus routes that have been circulated under the “Change is Coming” proposal document. In my 
view the premises for making these changes are quite unreasonable and preposterous and will not restore public confidence in bus services in Christchurch 
City.
Christchurch has over the past 20 years had excellent developments in the bus services which have varied with either support or indifference from central 
government. When Ecan first took over the bus routes in 1993 the National Government had just forced the bus services of local councils to be tendered 
out as a cost cutting measure. The services that resulted were of extremely variable quality with the requirement to take the lowest tender resulting in a 
lot of very old and rough buses on the roads being operated by fly-by-nighters. As time went on and especially with change in government and greater 
support and funding for public transport the services were improved greatly. A key factor in the development of the Christchurch passenger transport 
services has been the opening of the bus exchange about ten years ago. Patronage has continued to grow due to the quality and reliability of the service 
being offered. This continued to be the case until recent times.
Public transport is an essential component of the Regional Council’s social obligation to residents as well as being a core function defined in legislation. A 
quality public transport network fulfils important social, economic and environmental functions, enabling people to travel at a reasonable speed and within 
a reasonable timeframe to destinations around the city whether for work, recreational or household purposes. It is an important option for those who do 
not have access to motor vehicles, who cannot drive or for whom the cost of privately owned transport is simply too great. In order to get this quality 
public transport system it is necessary to have a focus on time efficient services running at a reasonable frequency and within a reasonable daily 
timeframe.
The traditional model of provision of service in Christchurch and elsewhere has been based around a central exchange point where all buses cross and 
where passengers can transfer between services to reach destinations across the city, or walk on to destinations within the city itself. This model is tried 
and true and has been relevant for many decades. There are secondary transfer options between some services in the suburbs. These are only realistic and 
reasonable to achieve where at least one or preferably both services that a passenger is travelling between are operated at a frequency of 15 minutes or 
greater on weekdays, where both services use the same platforms and during daylight hours. For many years there have been various promises all of 
which have been broken, to provision some of these suburban crossover locations with small exchanges providing passengers with shelter from the 
weather. However only in two locations has any such pretence of provision been made. One of those locations is Hornby Mall consisting of a few bus 
shelters, and the other at Princess Margaret Hospital has been provided in part by the hospital itself on its own land and is limited to just a pair of open 
shelters. A number of other locations use numerous shelters in which passengers can incur significant delays in transferring due to having to walk in some 
cases hundreds of metres between platforms.
M093 C12C/85513
I wish to make my personal submission, the same as that of the Woodend Community Association Inc.
 
Up to the first Ecan consulation in 2006, the Red Bus ran the service through Woodend.  It ran from Rangiora, through Woodend, Kaiapoi, Belfast to the 
city and return.  Ecan proposed in 2006 that the main service to the city cease to run through Woodend and run directly from Rangiora through Kaiapoi to 
the city.  The reason that they gave was that they wanted to increase patronage from Rangiora to the City, and this would not happen if the bus ran 
through Woodend as it takes longer to get to the city. An hourly Shuttle would be introduced to service Woodend and occasionally Waikuku Beach, and 
drop the passengers in Kaiapoi to connect with the 90 service.
 
The Woodend Residents Association opposed the introduction of the Woodend Shuttle on the grounds that 
patronage would reduce if people were dropped on the footpath in Kaiapoi.  Woodenders would prefer to drive their cars to the city and to Rangiora 
rather than mess around with hourly shuttle connections in cold and wet weather.
The argument that the time taken to travel from Rangiora to Kaiapoi through Woodend is longer than travelling to Kaiapoi up Lineside Road is not correct.  
The Association researched this and presented to the Ecan Board the following result:
 
“TRAVELLING TIMES BETWEEN RANGIORA, WOODEND AND KAIAPOI
 
Travelling up Lineside Road from the bus depot in Rangiora to the corner of Smith and Williams Street, Kaiapoi  is a distance of 10.9 km and it took us 11 
minutes keeping strictly to the speed limit i.e 50 km/hr within Rangiora and 100 km/hr up Lineside Road.  
M094 C12C/85515
Hi,
My feedback
 
-Support idea of hub/spokes with a hub at Barrington Mall
-Perhaps additional benefit combining /Shifting Princess Margaret hub to Barrington?
-Although doubt NZTA would support/allow, having a bus stop on the southern motorway above the annex road cycleway/walkway would provide a fast 
bus route and put many hundreds of local workers within 10minute walk. 
 
thanks

M095 C12C/85520
PROPOSED CHANGES
Route 1 Service and Extended Service Trips
To ease a lot of confusion which was/is happening on the 3 Airport service where as some passengers are assuming that all trips go out to the airport, I 
think that such trips should be separated from the main timetable and have its own timetable. Although such trips would still run under the same route 
number a letter should accompany it like 3B Airport, 1A Rangiora etc. This would be a lot easier to distinguish between such trips without having to change 
the actual number of the route, and a lot of people look at the route as opposed to the actual destination. The above method could be universal amongst 
other routes like the proposed New Brighton to Hornby route (assuming it will extended on to Rolleston and Burnham) and this route could also extend 
out to North Shore from Brighton instead of that route being a single suburban route.
A short explanation on what the letters relate to on cash tickets would help passengers understand that they are only an extended part of that trip and 
refer them to the appropriate timetable for more info. Also the letter X could also be used as a universal term for all express trips.
SUBURBAN SERVICES
Instead of a whole lot of suburban routes why not combine some of the existing routes (with slight modifications) into an east and west (of the core route) 
zig zag like service that comes into town and goes past places like the hospital, art gallery, 24hr clinic etc. This would still act as a feeder service for the core 
service with a number of intercept points along the way but take a long time to get into the city. This gives people a choice as to weather they stay on the 
same bus (ideal for the elderly) or for regular commuters transfer to the core service for a much quicker direct trip into town. Obviously there would need 
to be a lot of extra time in the timetable as to ensure it runs on time through the intercept points.
WAIMAK AREA
I'd rather see the Rangiora service travel via the motorway then Ohoka road. As mentioned above re extended trips, the Woodend service could be 
attached to the no 1 service (via Main North Road) and instead of alternating between Pegasus and Waikuku it could service both Waikuku and Pegasus in 
M096 C12C/85522
NB: THE COMET
 
I live in Meadow St Papanui and I used to be able to catch the No 10 bus to the airport. 
 
No 10 was replaced by the Comet which goes to the Antarctic Centre but not to the actual Airport. 
 
It's a drag to carry heavy luggage from the Antarctic Centre to the Airport and it wouldn't take much to add an extra loop to the Comet's route onto 
the Airport. Folk who live on the Northeast side of the city would have direct access and it would also benefit folk in Hornby. 
 
At the moment the two buses that go to the Airport are from Sumner to Avonhead and the City Centre to Fendalton to the Airport. So the Northwest side 
of the town are well served (ironically in wealthy areas where most folk would use private transport.) 
 
There are no direct buses from the Northeast side of the town and it would help immensely just to add this little bit extra to the Comet.
 
Thanking you,
M097 C12C/85524
Dear Sir/Madam
Metro review - Proposed changes
We wish to respond to the proposed changes affecting Metro bus services Route 12.
I work ‘home office’ based at Northwood and, like many other residents, are regular and frequent passengers
on this service. The proposed loss of Route 12 with its Northwood terminus will significantly diminish the
value of direct Northwood metro travel to Papanui – with the potential to cause a significant drop in overall
Northwood passenger numbers.
Much of the value of the current service is the proximity of the terminus central to Northwood, and the ease
at which passengers have certainty of bus service availability.
Walking distance to and from the service is central to passenger’s decisions on whether to use the bus
service provided, or not. To take advantage of the higher frequency service proposed on Main North road
will add significantly to passengers’ return travel time and erode the overall value and convenience of the
service entirely. The alternative to travel on Route 17 will again add passenger travel time and without the
terminus central to Northwood.
I propose that Route 12 be retained, and/or in lieu of with proposed Route 17.
Being a strong advocate of Metro Services, as a choice to uneconomic car travel, for some 10 years now I
would be happy to speak to this submission in an effort to achieve a ‘win-win’ for Environment Canterbury
and grow passenger numbers.
Thank you for the opportunity to provide feedback.
Yours sincerely
M098 C12C/85532
Red Bus
M099 C12C/85536
Dear Sir/Madam,
I am writing to express my concern about proposed changes to the bus network.  I am especially concerned about the proposed cancellation of the direct 
service from Cashmere Hills across the city and beyond.
Proposed changes would mean the cancellation of the current direct routes 12 and 14, with the Hill being served by a single, short triangular loop, 
terminating at Barrington. Environment Canterbury gives two reasons for the proposed changes: that fewer passengers are now using the buses; and that 
more people are now working in the suburbs.  Neither reason addresses the travel needs of school children and tertiary students travelling to their places 
of learning across the city. I recommend you give due consideration to these young bus users, whose significant numbers have not declined, and whose 
travel needs remain constant.  
Immediately following the February earthquake, when public bus Hill services were suspended, an independent bus service was chartered by Hill families 
so their children could travel to and from school.  There are no secondary schools on Cashmere Hill; the children must travel off the Hill.  Among them, 
they attend more than 15 city schools. 
The proposed Hill loop route 114, terminating at Barrington, would serve only those pupils attending Cashmere High School.  At present, when Cashmere 
High School pupils have alighted on Cashmere Road, the no. 12 bus is still filled (standing room only most days) with those travelling further to their 
respective schools and tertiary institutions. 
My daughter travels across the city to her secondary school.  At present, she leaves home at 7.20am, usually arriving (50% of the journeys) at school at 
8.10am.  The Metro timetable says this bus should be stopping near her school by 7.55am.  Sometimes (30% of the journeys), the bus arrives at 8.15am. 
 For 20% of the journeys, the bus stops after 8.20am. This is too late for my daughter to walk from the bus stop and be in class by the time school begins at 
8.25am.  Taking into account the dedicated bus lanes, these later-than-timetabled arrivals are frustrating, and may be due to traffic flow changes around 
roadworks.  We tolerate these frustrations because once on the bus, she has only to stay on it until she arrives at school.  Or, she takes the earlier bus, 
leaving home at 6.50am, to be certain of being at school in good time.  With the proposed network changes, there would be a second bus to connect with, 
involving extra time for connection and waiting.  So, this would mean a total journey time of at least an hour and 10 minutes.  Given that this same journey 
time is less than 30 minutes by car, we do not consider this an example of the "good transport link" claim in your proposed changes.  Indeed, many Hill 
pupils would be changing to yet a third connection.  Being compelled instead to use our cars to transport our children to school is not a "good transport 

M100 C12C/86892
My wife & I host students from overseas (Japan etc) for approx 6 weeks at a time - the students study english at CPIT in Madras St & the nearset bus stop 
from where we live, is way down Halswell Rd near the BP petrol station  (15-20mins walk ) & we have found most of the students are very scared having to 
walk back down Milns Rd in the dark 
 
I travel on the No.8 bus with the students to the bus exchange then walk with them to CPIT for the 1st 2-3 days or so 
 
I realise how the earthquakes have really mucked travel up & also you have lost alot of customers over the last year or so 
 
We have found that the overseas students coming to Christchurch to study have really dropped because of the earthquakes
 
M101 C12C/86947
Submission to 
Environment Canterbury
In the Matter of
The Draft Canterbury Regional Public Transport Plan
Submission by 
Waimakariri District Council 
    7 August 2012
        Person for Contact: ##, Senior Policy Analyst 
   
General Submission
The Waimakariri District Council supports: 
Route 1 as proposed, providing connection to multiple city destinations, though would also support an additional direct link on this service to the 
Christchurch Public Hospital
Route 951 linking Kaiapoi to Pegasus every two hours
Route 952 linking Kaiapoi to Waikuku Beach every two hours
The Waimakariri District Council does not support: 
M102 C12C/86950
To: Environment Canterbury   
Submission: Draft Regional Public Transport Plan and Waimakariri Bus Network Proposal 2012
Date: 7 August 2012 
From: Kaiapoi Community Board
 C/- Waimakariri District Council
 Private Bag 1005, Rangiora 7440
Contact: ## Community Board Advocate
 
The Chairperson does not wish to speak to Council in regard to this submission.  
The Kaiapoi Community Board (‘the Board’) is appreciative of the opportunity to offer comments in relation to the Draft Regional Public Transport Plan and 
Waimakariri Bus Network 2012 proposals.
There are aspects of the proposed routes that are supported by the Board however; Route 1 as proposed does not provide an easily accessible service to 
the western or south eastern areas of Rangiora, to the west of Kaiapoi or the new Silverstream subdivision.  
Recommendations:
Ecan re-consider some of the proposals bearing in mind the projected growth in the District, which if done well will assist with the reduction in traffic 
problems/congestion.
Request for extension of the routes within Kaiapoi and Rangiora and some aspiration for a service to extend along Tram Road towards Oxford. 
M103 C12C/86952
To: Environment Canterbury   
Submission: Draft Regional Public Transport Plan and Waimakariri Bus Network Proposal 2012
Date: 7 August 2012 
From: Woodend Ashley Community Board
 C/- Waimakariri District Council
 Private Bag 1005, Rangiora 7440
Contact: ##, Community Board Advocate
 
The Chairperson does wish to speak to Council in regard to this submission.  
The Woodend Ashley Community Board (‘the Board’) is appreciative of the opportunity to offer comments in relation to the Draft Regional Public 
Transport Plan and Waimakariri Bus Network 2012 proposals.
The Board acknowledges that patronage of the public transport services across greater Christchurch has fallen by approximately 30% since the Canterbury 
2010 and 2011 earthquakes.  It also acknowledges the significant annual deficit ($5.5 million) now incurred by the operation of the service.  The Board is 
aware that new Government targets now require 50% cost recovery from patrons, up from the previous 35% target.
The Board are very disappointed that the proposals lose the vital connectively between the three towns of Woodend, Rangiora and Kaiapoi.
In light of observations, there are aspects of the proposed routes that are supported by the Board.  For instance the Route 1 as proposed, providing 
connection to multiple city destinations, including removal of route duplication along Papanui Road, and the Route 1 linking the centre, north and south of 
Rangiora with Christchurch.
M104 C12C/87477
CDHB

M105 C12C/88097
To: Environment Canterbury 
Submission: Draft Regional Public Transport Plan and Waimakariri Bus Network Proposal 2012
Date: 8 August 2012 
From: Rangiora Community Board
 C/- Waimakariri District Council
 Private Bag 1005, Rangiora 7440
Contact: ## Community Board Advocate
The Chairperson does not wish to speak to Council in regard to this submission.  
The Rangiora Community Board (‘the Board’) is appreciative of the opportunity to offer comments in relation to the Draft Regional Public Transport Plan 
and Waimakariri Bus Network 2012 proposals.
In light of observations, there are aspects of the proposed routes that are supported by the Board.  For instance the Route 1 as proposed, providing 
connection to multiple city destinations, including removal of route duplication along Papanui Road, and the Route 1 linking the centre, north and south of 
Rangiora with Christchurch.
However, the Board ask that Ecan reconsider some of the proposals bearing in mind the projected growth in the District. The Board notes that proposals 
affecting the eastern area of the Waimakariri District is not well serviced by a bus service, yet the Draft Regional Public Transport Plan Policy states that 
services are routed, as appropriate, to provide access to major shopping, education, employment, entertainment, recreational and medical facilities.
While Route 1 travels through to Princess Margaret Hospital the Board are greatly concerned about the lack of connectivity for people travelling to 
M106 C12C/88108
Hi i know im a week late with this but thought i would still send this in.Iwas overseas for a month and knew nothing about the proposed changes till a driver told me this week.Ihave been getting the number 20 for nearly 20 years.It gets me to my 2 jobs and home again.I work at the hospital and somerfield school and live in burke street.now i dont know how im going to get around.I will have to walk to sydenham catch a bus to the exchange then one to the hospital.Then to get to school i will have to go ex catch a bus to barrington and walk.I usually get of at ex and catch 14 to school or i can get the 20 right through.to get home i see i will have to do a big tiki tour round the back to get to antigua street.I could of got the 14 home and got of in sydenham and walked home but i see that is changed to.i usually get home at 6.30.God knows what time i will get home now as i will get to school later and just hope the new way will coincide for when i finish.I dont know why they are changing the 14.I catch the 3.09 
M107 C12C/91666
Edward Wright
Environment Canterbury Regional Council
PO Box 345
CHRISTCHURCH 8140
7 August 2012
Dear Edward
RE: SPOKE AND HUB TRANSPORT SYSTEM
The Spreydon/Heathcote Community Board wishes to advise ECan of the following in relation to the proposed changes to bus routes developing a spoke 
and hub system:
The Board is opposed to the development of an overall spoke and hub bus route system at the present time as it considers it is too soon after the 
earthquake disruptions to be making such major changes to the bus route system.
In particular on 7 August 2012 the Board heard deputations regarding the need to retain bus route 22 for the following reasons:
• The route runs past a number of Christchurch City Council social housing complexes.
• The tenants regularly rely on this route to travel to the inner city to places such as the Workers Education Association, Museum, the Art Gallery and other 
central city locations.
• Residents use the route to travel to their local doctor.
• Residents say the bus on this route is often three quarters full.
M108 C12C/100405
Hello
On Friday the 24th of August I received in the mail, as per usual the "Golf Links Residents Association" news letter.
I was disgusted that the proposed 132 bus route is planned to travel down Golf Links Road and Joy Street.
Both these Streets are narrow and have very sharp turns, both at the give way from golf links road onto Joy Street and from Vardon Cresant onto Joy 
Street, which is usually wide enough for a single vehicle let alone a bus!
Golf links road is crowded with cars parked alongside the kerb all day every day and regularly used by large trucks accessing the palms. These trucks 
normally course traffic delay and turn Golf links Road into a one lane road. Golf links road and Joy Street could simply not withstand regular use by a bus. It 
would disrupt bus timetables as there would always be delays. There simply would not be room for safe bus stops plus the cars, pedestrians, trucks and 
buses. I would not feel safe using bus stops down Golf links Road or Joy Street, nor would I advise anyone else. I would recommend the Orbiter, as it uses 
larger more appropriate roads, safer bus stops and is far more regular.
The next issue that gives me serious doubts as to the proposed 132 bus route is the mere fact Joy Street was chosen. Joy Street has 5 sets of humps, not to 
mention the two on Golf Links Road. This would be a great discomfort to those using the bus especially elderly and young children. It would be seen as a 
"joy ride" and a joke by teenagers who would hog the back of the bus in order to gain the greatest effect of the bus driving over these humps.
Not only does this deter customers who can use the current bus systems that travel down lake terrace road, such as the 60 and the 45 but seriously effects 
residents living on Golf Links Road and Joy Street. There houses will be shaking every time a bus drives past let alone for the houses in front of the humps. 
There will be a constant noise of the buses slowing down and speeding up as they attempt to manoeuvre over 7 sets of humps and tight corners. They will 
disrupt the flow of traffic and course an increase in accidents.
There is a large park on Joy Street which is used year round by large numbers of children, young people and parents. Many local children run across Joy 
Street on their own to get to the park . Many balls from games of rugby are constantly being kicked on to the road by accident. This park not only provides 
off street parking which narrows the road between two humps but increases danger for those visiting the park. I cannot help but be concerned for the 
young lives that are put at considerable rick by this proposed 132 bus route. Although I can understand metro is trying to find new routes or to increase 
profit it is too high of a price to pay with serve risks of accidents not only to drivers but to the public as a whole.  





















Hi i know im a week late with this but thought i would still send this in.Iwas overseas for a month and knew nothing about the proposed changes till a driver told me this week.Ihave been getting the number 20 for nearly 20 years.It gets me to my 2 jobs and home again.I work at the hospital and somerfield school and live in burke street.now i dont know how im going to get around.I will have to walk to sydenham catch a bus to the exchange then one to the hospital.Then to get to school i will have to go ex catch a bus to barrington and walk.I usually get of at ex and catch 14 to school or i can get the 20 right through.to get home i see i will have to do a big tiki tour round the back to get to antigua street.I could of got the 14 home and got of in sydenham and walked home but i see that is changed to.i usually get home at 6.30.God knows what time i will get home now as i will get to school later and just hope the new way will coincide for when i finish.I dont know why they are changing the 14.I catch the 3.09 





















Hi i know im a week late with this but thought i would still send this in.Iwas overseas for a month and knew nothing about the proposed changes till a driver told me this week.Ihave been getting the number 20 for nearly 20 years.It gets me to my 2 jobs and home again.I work at the hospital and somerfield school and live in burke street.now i dont know how im going to get around.I will have to walk to sydenham catch a bus to the exchange then one to the hospital.Then to get to school i will have to go ex catch a bus to barrington and walk.I usually get of at ex and catch 14 to school or i can get the 20 right through.to get home i see i will have to do a big tiki tour round the back to get to antigua street.I could of got the 14 home and got of in sydenham and walked home but i see that is changed to.i usually get home at 6.30.God knows what time i will get home now as i will get to school later and just hope the new way will coincide for when i finish.I dont know why they are changing the 14.I catch the 3.09