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Payroll error statistics

Maria-Jane Brodie made this Official Information request to Accident Compensation Corporation

The request was successful.

From: Maria-Jane Brodie

Dear Accident Compensation Corporation,

I am writing to request a breakdown of payroll error rates and statistics for the 2012 calendar year (01/01/12-31/12/12), broken down by pay period. Specifically:
-The number of underpayments and overpayments made each pay period, broken down into gross dollar value bands in increments of $500 (e.g. overpayments $0-$499, overpayments $500-$999, underpayments $0-$499, etc).
-The number of staff employed by ACC during each of these pay periods.
-If available, a breakdown of numbers of underpayments and overpayments by reason: error by the employee or team leader, processing error by the payroll team, system error.
-Number of staff members who have had errors over multiple pays. E.g.: number of staff with a total of 0 pay periods with an error, number of staff with a total of 1 pay periods with an error, number of staff with a total of 2 pay periods with an error, etc.

I would prefer to receive this information in electronic format - ideally, an excel spreadsheet.

Yours faithfully,

Maria-Jane Brodie

Link to this

From: Terence Routledge
Accident Compensation Corporation

Attachment Acknowledgement Letter M J Brodie.pdf
681K Download View as HTML

Good afteroon Ms Brodie
 
Please find attached an acknowledgement letter to your request of 28
January 2013.
 
Regards
 

       
Terence Routledge, Advisor, ACC
 
  ACC / Government Services
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

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From: Terence Routledge
Accident Compensation Corporation

Attachment Response M J Brodie 25 February 2013.pdf
695K Download View as HTML

Attachment OIA payroll errors 2012.xls
30K Download View as HTML

Good afternoon Ms Brodie
 
Please find ACC's response to your request of 28 January 2013.
 
Regards
 

       
Terence Routledge, Senior Advisor (Acting), ACC
 
  ACC / Government Services
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

--------------------------------------------------------------------------

Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "

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