Request for Information supporting the "Better Metlink fares consultation"

Tony Randle made this Official Information request to Wellington Regional Council

The request was partially successful.

From: Tony Randle

Dear Wellington Regional Council,

I am interested in understanding the supporting information and justification for the GWRC "Better Metlink fares consultation" currently out for consultation (http://www.gw.govt.nz/better-metlink-far...) to support a possible submission due by the 18th of September 2017.

The Better Metlink fares consultation includes a report called "Proposed variation to fare policies in the Regional Public Transport Plan 2014 (variation 3) - Supporting documentation and statement of proposal" (http://www.gw.govt.nz/assets/Consultatio...) with the stated purpose of " set out the nature of changes we are looking to make to the PT Plan; and secondly, describe the fare initiatives that we propose to bring from July 2018".

This Statement of Proposal Report includes Appendix D that provides some detailed analysis of each of the proposed changes including the following sections:

A)
"3. Review of the current fare policies in PT Plan
3.1. Fare review process
...
The review was undertaken to re-examine the high-level policy for fares set out in the PT Plan, including fare structure, fare pricing, transfers between vehicles, operators and modes, and policies on concessions, including new initiatives such as a tertiary student concession. It also considered options for rationalising fares in preparation for new ticketing systems and options (including fare or rate increases) to fund specific fare initiatives.

Key stakeholders were consulted and a reference group was established in the early stages of the review to test ideas and guide the process. The process involved a detailed long list and short list evaluation ..."

1) Can I please have a copy of all GWRC meetings and/or workshops documentation since January 2016 where the Rail Monthly Passes was considered and/or decided not to be changed including the meeting agenda, information provided to the meeting and meeting minutes ?

2) Can I please have a copy of any analysis and/or information on usage of the Rail Monthly Passes such as the total number of passes by line & zone and also the average number trips are made per month per user ?

3) Can I please have a copy of any estimates held on the patronage impact and revenue impact of discontinuing the Rail Monthly Pass ?

4) Can I please have a copy of any estimates held on the patronage impact and revenue impact of reducing the discount currently applied to the Rail Monthly Pass ?

B)
"General 3% fare increase
Description
We propose increasing fares by 3 per cent from July 2018.
...
Reason
We need the extra revenue to help cover the cost of other fare changes, and also to ensure fare revenue contributes sufficiently to the cost of providing public transport (55-60 per cent)."
...
Patronage impact: -0.8% Revenue impact: +$2.3 million"

5) Can I please have a copy any report or analysis that details the Fare Recovery ratios for the option for the proposed 3% Increase and the ratios if there was no fare Increase ?

6) Can I please have a copy of the actual Fare Recovery calculations for the option of no 3% Increase and for the proposed 3% Increase ?

7) Can I please have the background calculations that support the estimate of a -0.8% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

8) Can I please have the background calculations that support the estimate of a +$2.3 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

C)
"Free bus transfers
Description
This will apply to customers who use Snapper and tag on within 30 minutes of tagging off their previous bus.
...
Patronage impact: +0.4% Revenue impact: -$2.4 million"

9) Can I please have the background calculations that support the estimate of a +0.4% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

10) Can I please have the background calculations that support the estimate of a -$2.4 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

11) Can I please have any and all information on the number of "customers in Wellington city who use the three-zone maximum fare" ?

D)
"25% off-peak discount
Description
This discount will apply to adults using Snapper or 10-trip rail passes. Off-peak fares apply between 9am and 3pm and after 6.30pm weekdays and all day weekends and public holidays
...
Patronage impact: +2.6% Revenue impact: -$3.1 million"

12) Can I please have the background calculations that support the estimate of a +2.6% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

13) Can I please have the background calculations that support the estimate of a -$3.1 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

E)
"25% off-peak discount
Description
This discount will apply to adults using Snapper or 10-trip rail passes. Off-peak fares apply between 9am and 3pm and after 6.30pm weekdays and all day weekends and public holidays
...
Patronage impact: +0.2% Revenue impact: -$0.7 million"

14) Can I please have the background calculations that support the estimate of a +0.2% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

15) Can I please have the background calculations that support the estimate of a -$0.7 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

F)
"50 per cent discount for all school children
Description
All school children will receive this discount, whether using a child Snapper or paying cash. The change will reduce fares for those travelling shorter distances (1 to 5 zones). Those travelling longer distances (6 to 14 zones) already receive a 50 per cent discount.
...
Patronage impact: +1.0% Revenue impact: -$0.7 million"

16) Can I please have the background calculations that support the estimate of a +1.0% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

17) Can I please have the background calculations that support the estimate of a -$0.7 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

G)
"Free bus connections to trains when using a rail monthly pass
Description
We currently offer free bus connections for Kapiti and Wairarapa rail monthly passes for travel to and from Wellington Station. We propose extending this to monthly passes for Porirua, Tawa, Johnsonville and the Hutt Valley.
...
Patronage impact: +0.9% Revenue impact: -$0.4 million"

18) Can I please have the background calculations that support the estimate of a +0.9% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

19) Can I please have the background calculations that support the estimate of a -$0.4 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

H)
"Move Porirua zone boundary north
Description
We plan to move the Porirua zone boundary northwards so that zone 5 includes Titahi Bay, Waitangirua, Ascot Park and most of Papakowhai.
...
Patronage impact: +0.2% Revenue impact: -$0.4 million"

20) Can I please have a copy of any submissions made to implement this zone boundary change ?
21) Can I please have a copy of any other submissions for zone boundary changes received by the GWRC but not being proposed to be changed including the reason why this change was not included in the Fare Review ?
22) Can I please have the background calculations that support the estimate of a +0.2% Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

23) Can I please have the background calculations that support the estimate of a -$0.4 million Revenue impact for this proposal including, if available, the revenue changes by zone ?

I)
"Discontinue 30-day bus passes
Description
We propose discontinuing 30-day bus passes. Free bus transfers will provide cheaper fares for most passengers.
...
We expect minimal changes to overall patronage and revenue."

24) Can I please have the background calculations that support the estimate of a minimal Patronage impact for this proposal including, if available, the changed number of passengers and the patronage changes by zone and/or mode (both percentage and actual numbers) ?

25) Can I please have the background calculations that support the estimate of a minimal million Revenue impact for this proposal including, if available, the revenue changes by zone ?

If the requested information is held in electronic form, I would prefer it was provided in its complete and original electronic format. I would also prefer that all communications with respect to this OIA request be via the FYI web site.

Please feel free to communicate on any issues with providing the requested information.

Yours faithfully,

Tony Randle

Link to this

From: Darrell Young
Wellington Regional Council

Dear Tony,

Acknowledgement of Request for Information

 

Thank you for your email dated 16 August 2017,requesting information
regarding “Better Metlink fares consultation”

 

Your request is being followed-up and a reply will be sent to you shortly.

 

Yours sincerely,

 

Darrell Young

 

 

for
Luke Troy

General Manager

Strategy

Greater Wellington Regional Council

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Helen Plant
Wellington Regional Council


Attachment Extension letter Tony Randle 2017 104.pdf
95K Download View as HTML


Dear Mr Randle

Attached is an extension letter on your OIA 2017-104.

 

Yours sincerely

Helen Plant

 

 

Helen Plant | Executive Assistant to Chair and General Manager Public
Transport
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011:  PO Box 11646, Manners
St, Wellington 6142
T:  04 830 4246     M:  027 201 2478
www.gw.govt.nz

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Tony Randle

Dear Helen Plant,

I have just received the GWRC letter outlining that the GWRC will not provide the Fare Review Consultation background information until the 22 September.

I would note that I discussed the provision of this Fare Review information with the GWRC Officer who was compiling it at the Fare Review public meeting on Tuesday, 12 September 2017. In this discussion the officer outlined that most of the information has already been sourced but some further work was required. I asked if the information already sourced could be provided in an interim release and highlighted that I was especially interested in the Fare Recovery Ratio calculation used to justify the fare increases and the transport model spreadsheet information that holds the patronage and revenue changes for the various proposed fare changes. The GWRC transport officer said that not only could most of the information be provided on time but he agreed that this information would be provided to me today.

Can I please ask that the response information already compiled by the GWRC be provided immediately in an interim release as agreed with the GWRC Officer on Tuesday 12 September ?

Finally, I have requested this information to support a possible submission on the GWRC Fare Review public consultation but submissions are due by the 18th of September ... before the requested information will be provided by the GWRC on the 22nd of September. Can I also ask for a time extension on the provision of a written submission to Monday, 25th of September so that I can use the requested information to support the points outlined in a possible Fare Review submission ?

Yours sincerely,

Tony Randle

Link to this

From: Helen Plant
Wellington Regional Council


Attachment Attachments to OIA 2017 104 Spreadsheets.zip
10.5M Download

Attachment Attachments to OIA 2017 104 Documents.zip
9.8M Download

Attachment Response to OIA 2017 104.pdf
311K Download View as HTML


Dear Mr Randle

Attached please find our full response to all questions in OIA 2017-104
and all 35 attachments compressed into two zipped files. 

As you will see we have separated out all the spread sheet models into one
attachment.

 

Yours sincerely

Helen Plant

 

 

Helen Plant | Executive Assistant to Chair and General Manager Public
Transport
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011:  PO Box 11646, Manners
St, Wellington 6142
T:  04 830 4246     M:  027 201 2478
www.gw.govt.nz

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Suzy Du
Wellington Regional Council

Dear Tony

 

This email is to notify that the public hearing for considering
submissions and feedback on the proposed Metlink fare changes, is
scheduled to commence in the Level 2 East meeting room, Westpac Stadium,
on Wednesday 4 October at 10.00am. We would like your cooperation on the
following items. Your immediate response is appreciated.

 

o Please confirm if you wish to speak on the proposed fare changes at
the public hearing.
o If you wish to speak at the hearing, please choose two preferred
sessions from the list below. We will try to take you on one of your
preferred sessions, however, due to high demand for some sessions, we
may put you in another session. I will confirm with you on which
session you should attend as soon as I can.

 

Session 1: 10:00 to 11:00 am             

Session 2: 11:10 to 12:00 am

Session 3: 12:10 to 12:50 pm

Session 4: 1:30 to 2:30 pm

Session 5: 2:40 to 3:30 pm

Session 6: 3:40 to 5:00 pm

 

o If you have a presentation for the hearing, please let me know and
email it to me before 29 October 2017.
o If you have handouts for the hearing, please bring 20 copies along
with you on the day.

 

Westpac Stadium is located at 105 Waterloo Quay, Pipitea, Wellington. For
more information on how to get to the Stadium, please check their website
at  [1]https://www.westpacstadium.co.nz/visitin....
Full signage will be available at the Stadium to point people in the right
direction on the day.

 

 

If you have any other questions please don’t hesitate to contact me at
[2][email address] or call me on 04 8304233.

 

Best regards

 

 

Suzy Du | Public Transport Advisor, Metlink Public Transport
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011

PO Box 11646, Manners St, Wellington 6142

T: 04 830-4233
[3]www.gw.govt.nz | [4]www.metlink.org.nz  

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. https://www.westpacstadium.co.nz/visitin...
2. mailto:[email address]
3. http://www.gw.govt.nz/
4. http://www.metlink.org.nz/

Link to this

From: Tony Randle

Dear Suzy Du,

An Oral Submission is requested and the first preference is for a Session 1 timeslot with the 2nd preference being for a Session 2 timeslot.

Also I note the GWRC has not provided any of the requested information by it's own deadline of the 22nd of September. I now have no time to review any provided information before I must provide a writen submission to the GWRC Fare Review on the 25th.

Yours sincerely,

Tony Randle

Link to this

From: Suzy Du
Wellington Regional Council


Attachment Better Metlink Fares overview incl.submission form.pdf
745K Download View as HTML

Attachment Better Metlink Fares statement of proposal final.pdf
613K Download View as HTML


Hi Tony,

Thank you for your reply. I will confirm your time slot at the hearing in the next two days.

Our public consultation on Better Metlink Fares was closed at 4pm on 18/09. We noted that you have not submitted your views, however, we welcome you to speak at the hearing on the 04/10. Please find attached the consultation documents, including an overview document, and a statement of proposal.

Warm regards

Suzy Du | Public Transport Advisor, Metlink Public Transport
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011
PO Box 11646, Manners St, Wellington 6142
T: 04 830-4233
www.gw.govt.nz | www.metlink.org.nz

-----Original Message-----
From: Tony Randle [mailto:[FOI #6429 email]]
Sent: Saturday, 23 September 2017 1:43 p.m.
To: Suzy Du
Subject: Re: Public hearing - Better Metlink Fares

Dear Suzy Du,

An Oral Submission is requested and the first preference is for a Session 1 timeslot with the 2nd preference being for a Session 2 timeslot.

Also I note the GWRC has not provided any of the requested information by it's own deadline of the 22nd of September. I now have no time to review any provided information before I must provide a writen submission to the GWRC Fare Review on the 25th.

Yours sincerely,

Tony Randle

-----Original Message-----

Dear Tony

This email is to notify that the public hearing for considering submissions and feedback on the proposed Metlink fare changes, is scheduled to commence in the Level 2 East meeting room, Westpac Stadium, on Wednesday 4 October at 10.00am. We would like your cooperation on the following items. Your immediate response is appreciated.

o Please confirm if you wish to speak on the proposed fare changes at the public hearing.
o If you wish to speak at the hearing, please choose two preferred sessions from the list below. We will try to take you on one of your preferred sessions, however, due to high demand for some sessions, we may put you in another session. I will confirm with you on which session you should attend as soon as I can.

Session 1: 10:00 to 11:00 am

Session 2: 11:10 to 12:00 am

Session 3: 12:10 to 12:50 pm

Session 4: 1:30 to 2:30 pm

Session 5: 2:40 to 3:30 pm

Session 6: 3:40 to 5:00 pm

o If you have a presentation for the hearing, please let me know and email it to me before 29 October 2017.
o If you have handouts for the hearing, please bring 20 copies along with you on the day.

Westpac Stadium is located at 105 Waterloo Quay, Pipitea, Wellington. For more information on how to get to the Stadium, please check their website at [1]https://www.westpacstadium.co.nz/visitin....
Full signage will be available at the Stadium to point people in the right direction on the day.

If you have any other questions please don’t hesitate to contact me at [2][email address] or call me on 04 8304233.

Best regards

Suzy Du | Public Transport Advisor, Metlink Public Transport GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011

PO Box 11646, Manners St, Wellington 6142

T: 04 830-4233
[3]www.gw.govt.nz | [4]www.metlink.org.nz

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.

References

Visible links
1. https://www.westpacstadium.co.nz/visitin...
2. mailto:[email address]
3. http://www.gw.govt.nz/
4. http://www.metlink.org.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #6429 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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ATTENTION: This correspondence is confidential and intended for the named recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.

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From: Paul Kos
Wellington Regional Council

Hi Tony - I have just been alerted to this email. To clarify, we cannot provide a slot for you at the oral hearing unless you submit a written submission. To this effect, all that is required is a simple submission from you by 12pm tonight, as that is the extension that we provided in our letter to you on 15th September with all of the information requested via your OIA. I have checked our records and they confirm that we sent you the entire OIA response on 15 September.

Kind regards
Paul Kos

Paul Kos | Manager Public Transport Planning, Public Transport Group
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Shed 39, 2 Fryatt Quay,CentrePort, PO Box 11646, Manners St, Wellington 6142
T: 04 830 4307 M: 021 456 957
www.gw.govt.nz

-----Original Message-----
From: Suzy Du
Sent: Monday, 25 September 2017 10:20 a.m.
To: Tony Randle
Cc: Paul Kos
Subject: RE: Public hearing - Better Metlink Fares

Hi Tony,

Thank you for your reply. I will confirm your time slot at the hearing in the next two days.

Our public consultation on Better Metlink Fares was closed at 4pm on 18/09. We noted that you have not submitted your views, however, we welcome you to speak at the hearing on the 04/10. Please find attached the consultation documents, including an overview document, and a statement of proposal.

Warm regards

Suzy Du | Public Transport Advisor, Metlink Public Transport GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011 PO Box 11646, Manners St, Wellington 6142
T: 04 830-4233
www.gw.govt.nz | www.metlink.org.nz

-----Original Message-----
From: Tony Randle [mailto:[FOI #6429 email]]
Sent: Saturday, 23 September 2017 1:43 p.m.
To: Suzy Du
Subject: Re: Public hearing - Better Metlink Fares

Dear Suzy Du,

An Oral Submission is requested and the first preference is for a Session 1 timeslot with the 2nd preference being for a Session 2 timeslot.

Also I note the GWRC has not provided any of the requested information by it's own deadline of the 22nd of September. I now have no time to review any provided information before I must provide a writen submission to the GWRC Fare Review on the 25th.

Yours sincerely,

Tony Randle

-----Original Message-----

Dear Tony

This email is to notify that the public hearing for considering submissions and feedback on the proposed Metlink fare changes, is scheduled to commence in the Level 2 East meeting room, Westpac Stadium, on Wednesday 4 October at 10.00am. We would like your cooperation on the following items. Your immediate response is appreciated.

o Please confirm if you wish to speak on the proposed fare changes at the public hearing.
o If you wish to speak at the hearing, please choose two preferred sessions from the list below. We will try to take you on one of your preferred sessions, however, due to high demand for some sessions, we may put you in another session. I will confirm with you on which session you should attend as soon as I can.

Session 1: 10:00 to 11:00 am

Session 2: 11:10 to 12:00 am

Session 3: 12:10 to 12:50 pm

Session 4: 1:30 to 2:30 pm

Session 5: 2:40 to 3:30 pm

Session 6: 3:40 to 5:00 pm

o If you have a presentation for the hearing, please let me know and email it to me before 29 October 2017.
o If you have handouts for the hearing, please bring 20 copies along with you on the day.

Westpac Stadium is located at 105 Waterloo Quay, Pipitea, Wellington. For more information on how to get to the Stadium, please check their website at [1]https://www.westpacstadium.co.nz/visitin....
Full signage will be available at the Stadium to point people in the right direction on the day.

If you have any other questions please don’t hesitate to contact me at [2][email address] or call me on 04 8304233.

Best regards

Suzy Du | Public Transport Advisor, Metlink Public Transport GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011

PO Box 11646, Manners St, Wellington 6142

T: 04 830-4233
[3]www.gw.govt.nz | [4]www.metlink.org.nz

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.

References

Visible links
1. https://www.westpacstadium.co.nz/visitin...
2. mailto:[email address]
3. http://www.gw.govt.nz/
4. http://www.metlink.org.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #6429 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

ATTENTION: This correspondence is confidential and intended for the named recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.

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