Tēnā koe Steven
 
We write to acknowledge receipt of your information request dated 18
November 2025. Our commitment is to provide a response to your request as
soon as possible, and no later than 20 working days after the day it was
received. If we are unable to meet this timeframe, we will inform you
promptly and provide details regarding any extension required. Should
clarification be necessary for your request, we may reach out to you for
additional information.

Nāku noa, nā
Information Request Team

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Kia ora Steven

 

We are just reaching out to seek clarification and refinement of one part
of your request. In it you ask for the following information:

 

2. …any emails regarding the Type 3 MAN trucks (Generation 1 and
Generation 2) since 01 July 2025

 

As it currently stands, this request likely captures a significant
quantity of information and fulfilling it would require considerable
research to identify and then collate that information. This is because it
would capture any emails sent by anyone in Fire and Emergency, including
for example, all firefighters, those in district and region management,
training, fleet, equipment and logistics, and any other teams or
individuals that may have mentioned anything about any Type 3 MAN trucks.

 

Even taking into the account the timeframe provided, we consider that
fulfilling this aspect if your request would unreasonably interfere with
our operations, and it is likely we would refuse it under section 18(f) of
the OIA, because the requested information cannot be made available
without substantial collation and research.

 

Given this, we are reaching out to ask if there is any specific
information you are interested in for this part of your request. For
example, are you interested in where Type 3 MAN appliances were planned to
go before the appliance delivery schedule was being reviewed?

 

Please note that in accordance with section 15(1AA) of the OIA, an amended
or clarified request replaces your original request and is deemed to be
received by Fire and Emergency on the date it was amended or clarified.
This means that our timeframe for response would be updated to be 20
working days from that date. If we do not receive a reply, we will
consider your request on its original merits.

 

We look forward to hearing from you.

 

Ngâ mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
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 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

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Kia ora Steven

 

Thank you for your response, we will make enquiries about your refined
request (2) and will be in touch if we have any further queries.

 

However, question (2a) will have the same issue that your original request
for emails had. It could include any mentions held by anyone across all of
Fire and Emergency about "equipment stowage failures on the Generation 2
Type 3 MAN Appliances", including all firefighters (career and volunteer),
those in district and region management,  training, fleet, equipment and
logistics, and any other teams or individuals that may have mentioned this
subject.

 

Given this we propose that you refine this aspect of your request to
mirror the first part, as only capturing emails between the National Fleet
Manager and Region Fleet Coordinators.

 

Let us know what you think about this approach, we look forward to hearing
from you.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
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 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

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Tēnā koe Steven

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
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 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

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Tēnā koe Steven

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

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Tēnā koe Steven ,  
 
We write to acknowledge receipt of your information request dated 22
January 2026. Our commitment is to provide a response to your request as
soon as possible, and no later than 20 working days after the day it was
received. If we are unable to meet this timeframe, we will inform you
promptly and provide details regarding any extension required. Should
clarification be necessary for your request, we may reach out to you for
additional information.
             
The information you have requested may contain the names and contact
details of our staff or volunteers. Please let us know whether you require
these names and contact details. We may need to consult our people before
deciding whether we can release this information, and this may take a bit
more time. If we do not hear from you, we will assume that you do not
require their names and contact details.
 

Please note that over the holiday period there is a three-week period
where the days are not counted as ‘working days’. This applies to Official
Information Act and Privacy Act requests and that period is 25 December
2025 to 15 January 2026, inclusive. That means the maximum time limit for
responding to requests made from 27 November 2025 may run into the new
year. The Ombudsman’s OIA calculator can show you the latest date for a
response: [1]Go to the OIA calculator.

Nāku noa, nā
Information Request Team

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