Kia ora Jonty, 

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 21 July 2024 for revenue, running costs, income per
passenger, profit and loss per passenger and breakdown of passenger
numbers for bus route 997 from Matakana to Omaha.

We hope to respond to your request as soon as possible, but no later than
the 16^th of August 2024, which is 20 working days after the day your
request was received.  If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.

 

Your case is being managed by Ashleigh, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-947040-F3P1X5. 

 

Ngā mihi, 

 

Ane 

Customer Care Coordinator 

Customer and Network Performance Division

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

show quoted sections

Kia ora Jonty, 

 

I’m the LGOIMA Business Partner who’s looking into your official
information request.

My name is Ashleigh and I’m a LGOIMA Business Partner at Auckland
Transport.

 

I’m responsible for looking into the official information request you made
on 21 July 2024 regarding revenue for route 997.

Are you able to clarify the date range you are wanting this information
for? For example, would you like it for 2024 to date, or the last 6 or 12
months.

 

 

Ngā mihi

Ashleigh

LGOIMA Business Partner 

 

Auckland Transport 

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora Jonty,

 

Thank you for clarifying your request.

I will be in touch with you in due course.

 

Kind regards,

Ashleigh
 

 

------------------- Original Message

show quoted sections

Please use this email address for all replies to this request:
[FOI #27730 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
[2]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
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Kia ora Jonty,

 

I’m the LGOIMA Business Partner who’s looking into your case

 My name is Ashleigh and I’m a LGOIMA Business Partner at Auckland
Transport.

 

I’m responsible for looking into the official information request you made
on 21 July 2024 for financial figures between July 2023 – July 2024 for
bus route 997.

 

We are granting your request, which means we will provide you with the
information we hold. We aim to have this information ready by 22 August
2024, or sooner. 

 

If you need to provide us with more information relevant to your request
or you have any questions, simply reply to this email leaving the subject
line as it is. We’ll make sure this information is added to your case.

 

Ngā mihi,

Ashleigh | LGOIMA Business Partner
Customer Care Engagement | Customer and Network Performance
Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

Kia ora Jonty 

 

I’ve attached the official information you asked for

On 21 July 2024 for financial figures between July 2023 – July 2024 for
bus route 997.

 

I have attached a response from Phil Wratt.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Ashleigh 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz