Kia ora Erika,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 3 May 2024 for average riders or occupancy per bus on
weekdays and weekends and any cost analysis or viability studies on the
781 route in regard to the 783 bus being replaced with a feeder bus to the
train station.

 

We hope to respond to your request as soon as possible, but no later than
the 31^st of May 2024, which is 20 working days after the day your request
was received.  If we aren’t able to respond to your request by then, we
will notify you of an extension of that timeframe.

 

Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-905341-P2F4X9.

 

Ngā mihi, 

 

Ane 

Customer Care Coordinator 

Customer and Network Performance Division

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

show quoted sections

Kia ora Erika 

 

I’m the LGOIMA Business Partner who’s looking into your official
information request

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into the official information request you made
on 3/05/2024 for feeder buses. 

 

Can you please clarify:

 

* The first sentence talks about the 783 but the last sentence is about
the 781 - can you please confirm which route? 
* Which train station are you referring to and where/when was a proposal
to replace the 781 or 783 made to the best of your knowledge? 

 

To provide us with more information relevant to your request or you have
any questions, simply reply to this email leaving the subject line as it
is. We’ll make sure this information is added to your case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport 

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

Dear Auckland Transport,

 

The 783 bus was to be replaced with a feeder bus to the train station some
years ago. This proposal was shared to the public. However the bus remains
and there is no feeder bus to the train station.

 

Would you kindly share the ridership data for this bus?  eg

Average Riders per bus or occupancy on week days
Average riders per bus or occupancy on weekends.
Any cost analysis or viability studies on the 781 route.

 

Thanks very much.

Yours faithfully,

Erika Whittome

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora Erika 

 

On 3/05/2024 you asked for information about feeder bus data and cost
analysis of route 7831. 

 

We are partially granting your request, which means we will provide you
with the information we hold. 

 

Your question asking about cost analysis for route 781 is refused under
section 7(2)(i) of the LGOIMA. Our decision to withhold this information
will be explained further in our response letter. 

We aim to have this information with you by 7 June 2024, or sooner. 

 

If you need to provide us with more information relevant to your request
or you have any questions, simply reply to this email leaving the subject
line as it is. We’ll make sure this information is added to your case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport 

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora Erika 

 

I’ve attached the official information you asked for

On 3/05/2024 you asked for rideshare data and feeder bus to the train
station relating to bus 781.

 

I've attached a response from Phil Wratt, who is our Engagement Manager
for Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/