Fare revenue, cost and patronage for Auckland PT Bus and Rail Services

Tony Randle made this Official Information request to Auckland Transport

Currently waiting for a response from Auckland Transport, they must respond promptly and normally no later than (details and exceptions).

From: Tony Randle

Dear Auckland Transport,

I am interested in the fare revenue and operating cost of Auckland's pubic transport services since July 2018.

1) Can I please have a copy of the monthly rail fare revenue from July 2018?

2) Can I please have a copy of the rail ticket sales by ticket type and ticket type revenue from July 2018?

3) Can I please have a copy of the monthly rail operating cost paid to the rail operator from July 2018?

4) Can I please have a copy of the monthly fare revenue for each bus route and for each bus PTOM unit for each month from July 2018?

5) Can I please have a copy of the bus ticket sales by ticket type and ticket type revenue for each bus route for each month from July 2018?

6) Can I please have a copy of the monthly bus PTOM contract operating cost paid to bus operators for each PTOM bus unit for each month from July 2018?

I am also interested in the resultant PT patronage for Auckland’s public transport services and so also request the following monthly patronage information.

7) Can I please have a copy of the monthly the total number of passenger boardings by rail line from July 2018?

8) Can I please have a copy of the monthly the total number of passenger boardings by bus route from July 2018?

9) Can I please have a copy of the monthly the total number of passenger transfers from July 2018?

10) Can I please have a copy of the monthly the total number of bus passenger journeys (passenger boardings less transfers) from July 2018?

11) Can I please have a copy of the monthly the total number of passenger boardings which began during Peak Times by rail route from July 2018?

12) Can I please have a copy of the monthly the total number of passenger boardings which began during Peak Times by bus route from July 2018?

13) Can I please have a copy of the monthly the total number of trips passenger boardings began during Off Peak Times by rail route from July 2018?

14) Can I please have a copy of the monthly the total number of passenger boardings which began during Off Peak Times by bus route from July 2018?

15) Can I please have a copy of the monthly the total passenger kilometres by rail route from July 2018?

16) Can I please have a copy of the monthly the total passenger kilometres by bus route from July 2018?

17) Can I please have a copy of the monthly the total passenger kilometres in respect of Peak Times trips by rail route from July 2018?

18) Can I please have a copy of the monthly the total passenger kilometres in respect of Peak Times trips by bus route from July 2018?

19) Can I please have a copy of the monthly the total passenger kilometres in respect of Off Peak trips by rail route from July 2018?

20) Can I please have a copy of the monthly the total passenger kilometres in respect of Off Peak trips by bus route from July 2018?

If this information is held in electronic form, I would prefer the information was provided in its complete and original electronic format.

Please contact me via the FYI web site if the GWRC requires any further clarification or information to support this information request.

Yours faithfully,

Tony Randle

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From: AT Official Information (AT)
Auckland Transport

Kia ora Tony,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 12 November 2020 about Fare revenue, cost and patronage
for Auckland PT Bus and Rail Services.

We hope to respond to your request as soon as possible, but not later than
10 December 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Nicole, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-248537-J1S0N5.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
www.at.govt.nz

  
 
 
 
 

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From: AT Official Information (AT)
Auckland Transport

Good afternoon Tony,

 
On 12 November 2020 you made a request for information about fare revenue,
cost and patronage for Auckland PT across our bus and rail services since
July 2018.
 
Your request, as it is currently framed, will be very difficult to meet
without substantive collation. Unless your request is amended, we may have
to refuse it under section 10(f) of the Local Government Official
Information and Meetings Act 1987 (LGOIMA), which applies where the
information cannot me made available without substantive collation or
research. Please let us know before 25 November 2020 whether you are
prepared to amend your request and, if so, how. 
 
I look forward to hearing from you.
 

Kind regards

Nicole
LGOIMA Business Partner 
Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

From: Tony Randle <[2][FOI #14118 email]>
Sent: Thursday, 12 November 2020 10:17 p.m.
To: AT Official Information (AT) <[3][email address]>
Subject: Official Information request - Fare revenue, cost and patronage
for Auckland PT Bus and Rail Services

Dear Auckland Transport,

I am interested in the fare revenue and operating cost of Auckland's pubic
transport services since July 2018.

1) Can I please have a copy of the monthly rail fare revenue from July
2018?

2) Can I please have a copy of the rail ticket sales by ticket type and
ticket type revenue from July 2018?

3) Can I please have a copy of the monthly rail operating cost paid to the
rail operator from July 2018?

4) Can I please have a copy of the monthly fare revenue for each bus route
and for each bus PTOM unit for each month from July 2018?

5) Can I please have a copy of the bus ticket sales by ticket type and
ticket type revenue for each bus route for each month from July 2018?

6) Can I please have a copy of the monthly bus PTOM contract operating
cost paid to bus operators for each PTOM bus unit for each month from July
2018?

I am also interested in the resultant PT patronage for Auckland’s public
transport services and so also request the following monthly patronage
information.

7) Can I please have a copy of the monthly the total number of passenger
boardings by rail line from July 2018?

8) Can I please have a copy of the monthly the total number of passenger
boardings by bus route from July 2018?

9) Can I please have a copy of the monthly the total number of passenger
transfers from July 2018?

10) Can I please have a copy of the monthly the total number of bus
passenger journeys (passenger boardings less transfers) from July 2018?

11) Can I please have a copy of the monthly the total number of passenger
boardings which began during Peak Times by rail route from July 2018?

12) Can I please have a copy of the monthly the total number of passenger
boardings which began during Peak Times by bus route from July 2018?

13) Can I please have a copy of the monthly the total number of trips
passenger boardings began during Off Peak Times by rail route from July
2018?

14) Can I please have a copy of the monthly the total number of passenger
boardings which began during Off Peak Times by bus route from July 2018?

15) Can I please have a copy of the monthly the total passenger kilometres
by rail route from July 2018?

16) Can I please have a copy of the monthly the total passenger kilometres
by bus route from July 2018?

17) Can I please have a copy of the monthly the total passenger kilometres
in respect of Peak Times trips by rail route from July 2018?

18) Can I please have a copy of the monthly the total passenger kilometres
in respect of Peak Times trips by bus route from July 2018?

19) Can I please have a copy of the monthly the total passenger kilometres
in respect of Off Peak trips by rail route from July 2018?

20) Can I please have a copy of the monthly the total passenger kilometres
in respect of Off Peak trips by bus route from July 2018?

If this information is held in electronic form, I would prefer the
information was provided in its complete and original electronic format.

Please contact me via the FYI web site if the GWRC requires any further
clarification or information to support this information request.

Yours faithfully,

Tony Randle

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [4]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [5]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. mailto:[FOI #14118 email]
3. mailto:[email address]
4. https://at.govt.nz/COVID-19
5. https://covid19.govt.nz/

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From: Tony Randle

Dear AT Official Information (AT),

If I remove the request for information related to Passenger Kilometers (#15 - 20) can AT please provide the rest of the information requested on revenue, costs and patronage (#1 - 14) ?

Yours sincerely,

Tony Randle

Link to this

From: AT Official Information (AT)
Auckland Transport


Attachment image.jpeg.jpg
4K Download


Hi Tony,
 
Thank you for your response.
 
Unfortunately, to provide the information for questions 1 to 14 will still
require a substantial amount of time to collate from the relevant teams
within Auckland Transport.
Could you please choose 3 questions and we could have a look at those?
 
The below links to our website may be able to assist. The annual report
will provide an overview of Auckland PT patronage and revenue:
[1]https://at.govt.nz/about-us/reports-publ...
[2]https://at.govt.nz/about-us/reports-publ...
 
I look forward to hearing from you.
 
Kind regards
 
Nicole | LGOIMA Business Partner
Customer Care
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [3][email address] or
[4][email address]
[5]www.at.govt.nz
[6]cid:image003.jpg@01D52062.0ED40F00
 
 
 
------------------- Original Message

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Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/about-us/reports-publ...
2. https://at.govt.nz/about-us/reports-publ...
3. mailto:[email address]
4. mailto:[email address]
5. http://www.at.govt.nz/
7. http://www.at.govt.nz/
8. mailto:[foi
9. mailto:[email
10. https://at.govt.nz/COVID-19
11. https://urldefense.com/v3/__https://covi...
12. https://urldefense.com/v3/__https://fyi....

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From: Tony Randle

Dear AT Official Information (AT),

In response to ATs request to further refine my information request, can AT please provide responses to Items 1) through 6) inclusive ?

Yours sincerely,

Tony Randle

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Things to do with this request

Anyone:
Auckland Transport only: